Honestly, I’m really grossed out. I ordered chicken from KFC and there was a hair in it. That’s the last thing anyone wants to see when they’re eating. It completely killed my appetite and makes me question how clean their kitchen really is. Super disappointed, because I used to enjoy coming here, but after this I don’t think I’ll be back.
Mike Williams (Dice)
The nacho fries were cold I ate them unhappily and the beef hard taco was not a hard taco
Atmosphere: 3
Food: 2
Service: 4
ANNA LON SENASE
This is bright and has great ambience location. Went to KFC and they are friendly. Cashier suggested the new sandwich and i love it. Few negative reviews but my experience was awesome.
Atmosphere: 5
Food: 5
Service: 5
Tenzin Singe
A few days ago my Skip order was accidentally made pickup instead of delivery. Skip support wasn’t helpful, but when I called KFC, Jayani answered. She was calm, understanding, and made sure I got my food. Really great customer service!
Rosita Malibiran
I was waiting in the line together with other customers. When my turn came another customer who just came in went straight to the till and gave his order. I called the attention of the cashier telling her I waited at the line but she told me to just wait until she's done getting the order of the customer who didn't even lined up. The cashier said she had to do him first cause he's also picking up other orders. But it turned out that he didn't have any other orders to pick up. Another thing, the 2 orders of Nacho Fries they served me are both cold meaning, they served old fries.
Food: 1
Service: 1
jamie Yellow Sun
I swear this its mold do better 😩
Service: 1
Ether Khan
Good food
Louie Young
Went in on a 30° day super hot and ordered a meal with a large drink. They failed to tell me they had no ice and I was left with a warm syrup like drink that was disgusting. I told the lady that I would have never ordered and drink from here if she had told me it was going to be warm and she just ignored me and pretend I wasn’t talking to her. Very disappointed and won’t be coming back!
Atmosphere: 1
Food: 2
Service: 1
Simranjit Kaur
Me and my friend went to this KFC today ( July.2,2025 at 3:40. The girl who is working for taking orders was very rude. Literally she threw food in front of us. 0 customer service if there is option of negative rating i will do that too. Also, if manager wants to increase the sales change this girl.
The few times i’ve gone to here because there isn’t any where else in the mall for a chicken sandwich, my order has been horrible every time. i asked for a little extra sauce cause they never put much on, and there was quite literally 4 inches of sauce on the sandwich, it was thicker than the chicken itself and you couldn’t even take a bite without gagging. Every other time i’ve gone by order was completely wrong, cold, soggy, etc. do better
Amna Majid
I’m very disappointed with this location. If I could, I would give it zero stars. I was initially excited to see they offer halal options here, but the experience has been consistently poor. The food is often cold, and my orders are frequently incorrect. When I’ve tried to raise these issues, the staff have responded rudely—rolling their eyes and speaking in a language I don’t understand, which feels dismissive and unprofessional. Instead of offering an apology, they’ve even thrown the tray at me as if I’m getting the food for free. I strongly do not recommend this location. It would also be helpful if these filipinos communicated in English while addressing customers, to ensure clarity and respect.
Jonathan Fernando
My wife picked up food and a drink from this KFC location, but on her way back to the car, she tripped and dropped the drink. She was not provided with a drink holder. When she went back to refill the drink and politely asked for a drink holder, one of the employees (she believes it was a Filipino lady) rolled her eyes at her and acted as if it was her fault. Very disrespectful and unprofessional behavior. A little empathy and basic courtesy would have gone a long way.
Rashmi Yuwanika
Worst experience in the mall ever Worst customer service ever The front lady who was packing food at 12pm on on 1st April was very rude and rolled eyes all the time That’s not how customer service is done I have never experienced this in Calgary This is so sad No empathy or even a smile
So nasty
Touching money than food with bare hands
Atmosphere: 1
Food: 1
Service: 1
Honestly, I’m really grossed out. I ordered chicken from KFC and there was a hair in it. That’s the last thing anyone wants to see when they’re eating. It completely killed my appetite and makes me question how clean their kitchen really is. Super disappointed, because I used to enjoy coming here, but after this I don’t think I’ll be back.
The nacho fries were cold I ate them unhappily and the beef hard taco was not a hard taco
Atmosphere: 3
Food: 2
Service: 4
This is bright and has great ambience location. Went to KFC and they are friendly. Cashier suggested the new sandwich and i love it. Few negative reviews but my experience was awesome.
Atmosphere: 5
Food: 5
Service: 5
A few days ago my Skip order was accidentally made pickup instead of delivery. Skip support wasn’t helpful, but when I called KFC, Jayani answered. She was calm, understanding, and made sure I got my food. Really great customer service!
I was waiting in the line together with other customers. When my turn came another customer who just came in went straight to the till and gave his order. I called the attention of the cashier telling her I waited at the line but she told me to just wait until she's done getting the order of the customer who didn't even lined up. The cashier said she had to do him first cause he's also picking up other orders. But it turned out that he didn't have any other orders to pick up.
Another thing, the 2 orders of Nacho Fries they served me are both cold meaning, they served old fries.
Food: 1
Service: 1
I swear this its mold do better 😩
Service: 1
Good food
Went in on a 30° day super hot and ordered a meal with a large drink. They failed to tell me they had no ice and I was left with a warm syrup like drink that was disgusting. I told the lady that I would have never ordered and drink from here if she had told me it was going to be warm and she just ignored me and pretend I wasn’t talking to her. Very disappointed and won’t be coming back!
Atmosphere: 1
Food: 2
Service: 1
Me and my friend went to this KFC today ( July.2,2025 at 3:40. The girl who is working for taking orders was very rude. Literally she threw food in front of us. 0 customer service if there is option of negative rating i will do that too. Also, if manager wants to increase the sales change this girl.
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
service was fast!
Atmosphere: 5
Food: 5
Service: 5
The few times i’ve gone to here because there isn’t any where else in the mall for a chicken sandwich, my order has been horrible every time. i asked for a little extra sauce cause they never put much on, and there was quite literally 4 inches of sauce on the sandwich, it was thicker than the chicken itself and you couldn’t even take a bite without gagging. Every other time i’ve gone by order was completely wrong, cold, soggy, etc. do better
I’m very disappointed with this location. If I could, I would give it zero stars. I was initially excited to see they offer halal options here, but the experience has been consistently poor. The food is often cold, and my orders are frequently incorrect. When I’ve tried to raise these issues, the staff have responded rudely—rolling their eyes and speaking in a language I don’t understand, which feels dismissive and unprofessional. Instead of offering an apology, they’ve even thrown the tray at me as if I’m getting the food for free. I strongly do not recommend this location. It would also be helpful if these filipinos communicated in English while addressing customers, to ensure clarity and respect.
My wife picked up food and a drink from this KFC location, but on her way back to the car, she tripped and dropped the drink. She was not provided with a drink holder. When she went back to refill the drink and politely asked for a drink holder, one of the employees (she believes it was a Filipino lady) rolled her eyes at her and acted as if it was her fault. Very disrespectful and unprofessional behavior. A little empathy and basic courtesy would have gone a long way.
Worst experience in the mall ever
Worst customer service ever
The front lady who was packing food at 12pm on on 1st April was very rude and rolled eyes all the time
That’s not how customer service is done
I have never experienced this in Calgary
This is so sad
No empathy or even a smile
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