Whoever they have in the drive-through right now, taking orders needs to cut her attitude or shouldn’t be on a service Industry, especially slamming the window people’s faces and not hearing what they are what they’re asking her never had a rude person take my order
Jude Corporal
great service and good food
Atmosphere: 4
Food: 4
Service: 5
Ash Praj
Worst service ever
Kristina Chantal
Unfortunately, my experience was very disappointing. The chicken was too oily and not crispy, and the breading was poorly done and falling off. Some pieces were undercooked, which is a serious food safety concern.
I also received mostly dark meat, and the order did not include wings, even though wings are normally part of the standard order. Overall, the quality did not meet KFC’s usual standards.
I hope management reviews this feedback and improves food quality and consistency.
Food: 1
Jen Kosar
Fries were not cooked in the poutine and had zero seasoning.
Atmosphere: 1
Food: 1
Service: 1
Mark Digxie Bautista
I don’t normally write bad reviews, but it’s very disappointing that almost every time I come through the drive‑thru or order takeout, something ends up missing or incorrect. This has happened to me three times now. The first two were a couple of months ago, and I didn’t bother writing about them—I just shrugged them off.
The first issue was getting fries when I had changed the side to onion rings. The second time, they didn’t upsize my fries even though I asked and paid for it.
I overlooked those mistakes because I work in the kitchen industry myself, so I understand that late nights and slow days can lead to things being missed. But this third time is getting ridiculous.
I ordered the Matty Melt Sandwich Box Meal, which is supposed to come with popcorn chicken—something I didn’t receive. I also upsized the fries to Mega Fries, and once again, I was given the individual size.
I don’t go to KFC often, but on my cheat days when I’m craving fried chicken, this location is my go‑to because it’s close to my gym (GYMVMT on the Trans‑Canada Highway).
I don’t have the physical receipt, but you should be able to cross‑reference my order. It was on January 26, 2026, between 8:30 pm and 9:00 pm, under the name “Trevor.”
Atmosphere: 2
Food: 3
Service: 1
warren macarthur
I ordered the 9 PC fries & gravy bucket. The fries where wonderful. But the chicken was not eatable. I pored it in to a large bowl and it was slim and grease the skin and coating was not on the chicken there was a ton of grease/oil. I don't see how anyone could even think of severing that crap. Check your bucket before you leave that store.
Food: 1
mary jane
Absolutely disgusting experience at this KFC. The chicken was beyond unacceptable. It was soggy, drenched in oil, and so greasy it was pooling at the bottom of the bucket. The meat itself was slimy, and there were strange yellow chunks sitting at the bottom of the chicken, which was honestly alarming and made us question the quality and safety of the food.
To make things worse, pieces were missing from our order. When we called the store, the staff were extremely unprofessional and careless. They claimed that they “don’t put white meat in their standard buckets” and told us that this is just “how the chicken is.” At no point did they offer to replace the meal or provide a refund. Instead, they basically brushed us off and acted like we were bothering them for calling.
This location shows a serious lack of training, customer service, and basic compassion. The food was terrible, the service was even worse, and it was expensive for absolutely nothing of value. We will never come back, and I would never recommend this location to anyone. Please be very aware of this KFC.
Do yourself a favor and go to Popeyes instead. Never again.
Atmosphere: 1
Food: 1
Service: 1
Marc Joseph Potencioso
I understand that sometimes they still have to fry the chicken but it doesn’t cost a dime to tell us that we have to wait 15-20 mins so that we can go to another location. Chicken is good as always.
Service: 1
I E
We have been going to this location for 15 years at least. I have always been happy with this location other than the food is not very hot. We did a take out today and ordered 4 items and not to my surprise, they missed an item. Only 4 items ordered and 1 is missed! Seriously???? This location has gone down hill over the last few years. No one cares about the service or the fact that we spend good money on the food we expect to receive. If you are not happy at your job, get a new one.
And, if I may add - this is not the first time they have screwed up on our order. Shame is most times we don't realize until we have come home but now, we check our order in the parking lot just in case. We shouldn't have to do that. We should get what we paid for.
They for got to give me the dipping sauce there are like 4 pieces of popcorn, chicken and I got a shitty stuffing instead of the coleslaw had ordered and also not to mention they just threw the four pieces of popcorn chicken in without a bag like they have for the fries and the shitty self serve kiosk
Atmosphere: 1
Food: 1
Service: 2
Gord Holland
This location has 98% of the time had great food in the last 20 years.
Atmosphere: 5
Food: 5
Service: 5
Maria Benitez
Ordered 3pcs tenders and the largest fries. Charged me for mega fries. So i asked i wanted to be upgraded to the biggest fries instead charged me for another transaction. The guy who came up did not care just explained what was the order. I have no time for arguing. Did not give me the reciept for the additional fries.paid for additional 9 bucks!
Atmosphere: 1
Food: 4
Service: 1
Lyndsey Critchley
Order over $65 in food they forgot my macaroni salad and couldn't even replace the paper to give me a receipt what a joke. My 9 yr old nephew could do a better job then the staff here
Atmosphere: 1
Food: 2
Service: 1
Jorja Mercer-Penney
Came by at 5:40 while others were also in line and they told us they were closed for a Christmas party. They were very rude about it and when we suggested they put up a sign they said they already had one on the window, which helps no one that is using the drive through. Disappointing experience, will eat elsewhere from now on.
Whoever they have in the drive-through right now, taking orders needs to cut her attitude or shouldn’t be on a service Industry, especially slamming the window people’s faces and not hearing what they are what they’re asking her never had a rude person take my order
great service and good food
Atmosphere: 4
Food: 4
Service: 5
Worst service ever
Unfortunately, my experience was very disappointing. The chicken was too oily and not crispy, and the breading was poorly done and falling off. Some pieces were undercooked, which is a serious food safety concern.
I also received mostly dark meat, and the order did not include wings, even though wings are normally part of the standard order. Overall, the quality did not meet KFC’s usual standards.
I hope management reviews this feedback and improves food quality and consistency.
Food: 1
Fries were not cooked in the poutine and had zero seasoning.
Atmosphere: 1
Food: 1
Service: 1
I don’t normally write bad reviews, but it’s very disappointing that almost every time I come through the drive‑thru or order takeout, something ends up missing or incorrect. This has happened to me three times now. The first two were a couple of months ago, and I didn’t bother writing about them—I just shrugged them off.
The first issue was getting fries when I had changed the side to onion rings. The second time, they didn’t upsize my fries even though I asked and paid for it.
I overlooked those mistakes because I work in the kitchen industry myself, so I understand that late nights and slow days can lead to things being missed. But this third time is getting ridiculous.
I ordered the Matty Melt Sandwich Box Meal, which is supposed to come with popcorn chicken—something I didn’t receive. I also upsized the fries to Mega Fries, and once again, I was given the individual size.
I don’t go to KFC often, but on my cheat days when I’m craving fried chicken, this location is my go‑to because it’s close to my gym (GYMVMT on the Trans‑Canada Highway).
I don’t have the physical receipt, but you should be able to cross‑reference my order. It was on January 26, 2026, between 8:30 pm and 9:00 pm, under the name “Trevor.”
Atmosphere: 2
Food: 3
Service: 1
I ordered the 9 PC fries & gravy bucket. The fries where wonderful. But the chicken was not eatable. I pored it in to a large bowl and it was slim and grease the skin and coating was not on the chicken there was a ton of grease/oil. I don't see how anyone could even think of severing that crap. Check your bucket before you leave that store.
Food: 1
Absolutely disgusting experience at this KFC. The chicken was beyond unacceptable. It was soggy, drenched in oil, and so greasy it was pooling at the bottom of the bucket. The meat itself was slimy, and there were strange yellow chunks sitting at the bottom of the chicken, which was honestly alarming and made us question the quality and safety of the food.
To make things worse, pieces were missing from our order. When we called the store, the staff were extremely unprofessional and careless. They claimed that they “don’t put white meat in their standard buckets” and told us that this is just “how the chicken is.” At no point did they offer to replace the meal or provide a refund. Instead, they basically brushed us off and acted like we were bothering them for calling.
This location shows a serious lack of training, customer service, and basic compassion. The food was terrible, the service was even worse, and it was expensive for absolutely nothing of value. We will never come back, and I would never recommend this location to anyone. Please be very aware of this KFC.
Do yourself a favor and go to Popeyes instead. Never again.
Atmosphere: 1
Food: 1
Service: 1
I understand that sometimes they still have to fry the chicken but it doesn’t cost a dime to tell us that we have to wait 15-20 mins so that we can go to another location. Chicken is good as always.
Service: 1
We have been going to this location for 15 years at least. I have always been happy with this location other than the food is not very hot. We did a take out today and ordered 4 items and not to my surprise, they missed an item. Only 4 items ordered and 1 is missed! Seriously???? This location has gone down hill over the last few years. No one cares about the service or the fact that we spend good money on the food we expect to receive. If you are not happy at your job, get a new one.
And, if I may add - this is not the first time they have screwed up on our order. Shame is most times we don't realize until we have come home but now, we check our order in the parking lot just in case. We shouldn't have to do that. We should get what we paid for.
Very disappointed!
Food: 3
Service: 2
Restaurantji Recommends
They for got to give me the dipping sauce there are like 4 pieces of popcorn, chicken and I got a shitty stuffing instead of the coleslaw had ordered and also not to mention they just threw the four pieces of popcorn chicken in without a bag like they have for the fries and the shitty self serve kiosk
Atmosphere: 1
Food: 1
Service: 2
This location has 98% of the time had great food in the last 20 years.
Atmosphere: 5
Food: 5
Service: 5
Ordered 3pcs tenders and the largest fries. Charged me for mega fries. So i asked i wanted to be upgraded to the biggest fries instead charged me for another transaction. The guy who came up did not care just explained what was the order. I have no time for arguing. Did not give me the reciept for the additional fries.paid for additional 9 bucks!
Atmosphere: 1
Food: 4
Service: 1
Order over $65 in food they forgot my macaroni salad and couldn't even replace the paper to give me a receipt what a joke. My 9 yr old nephew could do a better job then the staff here
Atmosphere: 1
Food: 2
Service: 1
Came by at 5:40 while others were also in line and they told us they were closed for a Christmas party. They were very rude about it and when we suggested they put up a sign they said they already had one on the window, which helps no one that is using the drive through. Disappointing experience, will eat elsewhere from now on.
Atmosphere: 1
Food: 1
Service: 1
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