The chicken was raw and they were rude about it, never go here
Atmosphere: 1
Food: 1
Service: 1
ahmed khan
Best hala kfc chicken experience
Atmosphere: 4
Food: 4
Service: 4
Abdirehman Mahamed
Fast and excellent service, good atmosphere and friendly people
Atmosphere: 5
Food: 5
Service: 5
Preet Saini
Today I ordered from the drive-thru. They asked me to wait for 7 minutes, but I ended up waiting for more than 20–25 minutes. When I went inside to ask about my order, no one responded. After waiting again, they gave me the wrong order. This is too much.After everything that happened, I will never go back to that location.
Atmosphere: 1
Food: 1
Service: 1
Midnight Fury
I bought Thursday's special a few times and it was cold and tasted like it was recooked. It takes me 5 minutes from the KFC to home.
Food: 1
Service: 2
Jami
Very bad service from drive-through, mostly two ladies in nighttime I hope so One from india and One from Philippine they don’t know how to serve the customer unprofessional both of them
Service: 1
Kevin Mcmeckan
Fast and friendly chicken is good for a kfc
Rex Purpled
The individual who works during the night shift named “Ross” is very unprofessional, and disrespectful. He wasn’t patient while I was placing my order, and his whole attitude was negative .
Atmosphere: 1
Food: 1
Service: 1
Singh Saab
Very slow, not fresh food.
Harpreet Singh
First time posting any bad review for anyone. Around 12.30 am midnight, very long waiting on drive thru and still ask to come again. Not asked to park and bring it
Ist of all staff behaviour was not good they are very unprofessional they don’t know how to deal with the customer.specially a guy there he was very rude and food quality was very poor.it was my worst experience with KFC
Atmosphere: 1
Food: 1
Service: 1
Abid Afreeq
Food quality was very poor I noticed it since almost two weeks. Staff behavior is very aggressive not polite at all.
Food: 1
Service: 1
Masood Rehman
Male Staff behaviour was rude, and seems like unprofessional to deal with customer. Chicken oil were not squeeze properly. Chicken Taste was not good all ,as KFC is always known for Taste.. Disposable plates were not served, spoon were also not incorporated in our order.
Food: 1
Service: 1
AJMAL MAHMOOD
KFC has always been one of my preferred outlets, which makes it all the more disappointing that my recent experience at the Falsbridge branch was unsatisfactory. I visited on August 27, 2025, at approximately 10:10 p.m., and unfortunately, the service fell well below the standards I have come to expect from KFC. At the ordering stage, the behaviour of the staff member taking my order was impolite and unprofessional. I raised this concern at the collection window, but the response I received was dismissive, with the cashier offering only the excuse that “the mic may be faulty,” without showing any genuine concern for the complaint. Furthermore, the food provided appeared to be reheated chicken—likely recooked or reused—which severely compromised both quality and taste. As a loyal customer, I was disappointed by this lapse in service and product standards. I respectfully request that KFC management conduct random quality checks at their outlets to ensure consistency in both customer service and food quality, so that the brand continues to reflect the reputation it has built over the years.
Atmosphere: 1
Food: 1
Service: 1
Savitha
The girl in the front service desk is so arrogant. If a customer comes to pickup order, the girl in the front is so arrogant and indiscipline. Please don't keep her anymore if you want more customer
The chicken was raw and they were rude about it, never go here
Atmosphere: 1
Food: 1
Service: 1
Best hala kfc chicken experience
Atmosphere: 4
Food: 4
Service: 4
Fast and excellent service, good atmosphere and friendly people
Atmosphere: 5
Food: 5
Service: 5
Today I ordered from the drive-thru. They asked me to wait for 7 minutes, but I ended up waiting for more than 20–25 minutes. When I went inside to ask about my order, no one responded. After waiting again, they gave me the wrong order. This is too much.After everything that happened, I will never go back to that location.
Atmosphere: 1
Food: 1
Service: 1
I bought Thursday's special a few times and it was cold and tasted like it was recooked. It takes me 5 minutes from the KFC to home.
Food: 1
Service: 2
Very bad service from drive-through, mostly two ladies in nighttime I hope so One from india and One from Philippine they don’t know how to serve the customer unprofessional both of them
Service: 1
Fast and friendly chicken is good for a kfc
The individual who works during the night shift named “Ross” is very unprofessional, and disrespectful. He wasn’t patient while I was placing my order, and his whole attitude was negative .
Atmosphere: 1
Food: 1
Service: 1
Very slow, not fresh food.
First time posting any bad review for anyone. Around 12.30 am midnight, very long waiting on drive thru and still ask to come again. Not asked to park and bring it
Restaurantji Recommends
Ist of all staff behaviour was not good they are very unprofessional they don’t know how to deal with the customer.specially a guy there he was very rude and food quality was very poor.it was my worst experience with KFC
Atmosphere: 1
Food: 1
Service: 1
Food quality was very poor I noticed it since almost two weeks.
Staff behavior is very aggressive not polite at all.
Food: 1
Service: 1
Male Staff behaviour was rude, and seems like unprofessional to deal with customer.
Chicken oil were not squeeze properly.
Chicken Taste was not good all ,as KFC is always known for Taste..
Disposable plates were not served, spoon were also not incorporated in our order.
Food: 1
Service: 1
KFC has always been one of my preferred outlets, which makes it all the more disappointing that my recent experience at the Falsbridge branch was unsatisfactory. I visited on August 27, 2025, at approximately 10:10 p.m., and unfortunately, the service fell well below the standards I have come to expect from KFC.
At the ordering stage, the behaviour of the staff member taking my order was impolite and unprofessional. I raised this concern at the collection window, but the response I received was dismissive, with the cashier offering only the excuse that “the mic may be faulty,” without showing any genuine concern for the complaint. Furthermore, the food provided appeared to be reheated chicken—likely recooked or reused—which severely compromised both quality and taste.
As a loyal customer, I was disappointed by this lapse in service and product standards. I respectfully request that KFC management conduct random quality checks at their outlets to ensure consistency in both customer service and food quality, so that the brand continues to reflect the reputation it has built over the years.
Atmosphere: 1
Food: 1
Service: 1
The girl in the front service desk is so arrogant. If a customer comes to pickup order, the girl in the front is so arrogant and indiscipline. Please don't keep her anymore if you want more customer
Atmosphere: 2
Food: 3
Service: 1
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