Lemongrass West restaurant

Place has entirely gone way down hill.
I was a longtime customer about 20 years ago. Food was always good but the service was embarrassing. They'd never check up on customers or refill water etc....
You'd always have to go up to the register to attempt to track someone down to pay. Hadn't been there in five years as there's one across the way called GOLDEN BELL and honestly, wsy better service and food. We gave them another shot a few days ago and nothing has changed.
It's hard to imagine the service is still this ignorant especially in today's world where everywhere and everyone is competing for your money.
The food has gone downhill from before as well. Never again.

Over the weekend for the first time we went to this place for a lunch and I would say the food and service was ok..

Atmosphere: 3

Food: 3

Service: 3

We've been coming here for years, and enjoy it every time! The food is delicious, and the Celiac in our group has always had a good experience.

Dietary restrictions: Gluten free

Atmosphere: 5

Food: 5

Service: 5

Lemongrass is amazing every time I come hear! excellent service and nobody makes Shrimp Salad rolls as good as this place does :) my go to every time

I am a long time customer of Lemongrass West going on I think 7 years at least. My fav was #49 charbroiled pork and springrolls on vermicelli noodles, often take out, sometimes dine in, Oct Nov and Dec 2024. I am sad to say Lemongrass West- it's gone downhill in the last year. I have tried the charbroiled pork now 2 different times - it is not good. The pork was not charbroiled, it is soft like stir fried, no browning, soft long thin slices very fatty pork. The fatty pork is not edible especially when not charbroiled. The meals both times had barely any vermicelli noodles. They don't even sprinkle nuts on top anymore. The springrolls have been really hard not crispy, and when you can bite through the hard as rock crust, you chew and chew-just very chewy springrolls. I don't recommend this dish anymore.

Service and food had gone down hill a bit over the years. But I support mom and pop places.

Atmosphere: 3

Food: 5

Service: 4

i visited that place and was so impressed of the cuisine. One of the best place in Calgary.

Atmosphere: 5

Food: 5

Service: 5

The subs were absolutely delicious—definitely one of the best I’ve had in Calgary! The food is incredibly tasty and the location is really nice too.

Atmosphere: 4

Food: 5

Service: 4

Really kind and admirable service ! Quick service and the PHO is 10/10.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pho Tai

The food was not good. The woman was rude and pretty much told me she was keeping the tip I accidently put down

Atmosphere: 1

Food: 1

Service: 1

We come here all the time. Appetizers are the best. It's very casual and maybe that's not to everyone's liking but we live it. Food never disappoints.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Shrimp Salad Rolls, Vermicelli Bowl

If I could give them a zero I would. Unsanitary kitchen. Served food 20-25 minutes later and had hair in it. Thought the management would help but still made us pay the whole food. Tricked us into the smoothie or dessert as a complimentary. The worst experience.

Atmosphere: 1

Food: 1

Service: 1

Love Lemongrass! It seems like Vietnamese restaurants are all a bit the same these days but this place has some unique things. The spring rolls done with rice paper are my favorite, only one place downtown, now closed, that did this and I am happy to find them here, yum! Check it out but be patient, place is small, and they don't do any delivery services. Call place your order and remember your order number on pick up!

Atmosphere: 3

Food: 5

Service: 5

Delicious food and excellent service a great family owned business

Atmosphere: 5

Food: 5

Service: 5

I could eat here every day and never be sick of it. The food is delicious!

Atmosphere: 5

Food: 5

Service: 5