Marble Slab Creamery
150 Crowfoot Crescent NW, Calgary
(403) 233-7474
Recent Reviews
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I love their icecream and the variety of toppings.
Atmosphere: 4
Food: 5
Service: 5
I enjoyed your ice cream.
I can’t believe they charged me almost $18 for two small ice creams, definitely will not be coming back here because of the insane price point they have on the ice cream. Other then that it was pretty good.
Atmosphere: 2
Food: 3
Service: 1
Smallest scoop cone I've ever had. Ice cream was same as cheap stuff in supermarket. Cone was stale!
I would not recommend to anybody in visiting this location because of the dishonesty. I'm not sure if it's common practice here to lie to customers because the the young brown lady there did so again and again. I brought in a Groupon that I printed out but this store does not have any device to scan the barcode. I do not have the app or internet on my phone. I am not upset about this since Groupon could easily resolve this issue. What I am upset about is how she lied to my face, pretending to know how Groupon works when she knew about it for 5 minutes. Lady, I've been using Groupon for 15 years and a printed copy was not a problem with other merchants. But she dare tell me that paper Groupon is never used probably thinking that I'm an naive amateur. Unluckily for her, she was talking to me and her attempt to trick me didn't work.
When I tried to give her a feedback that the store should get a scanner, she says they don't have it because the store is new (Is it even new?). Another lie. I know this because it's not my first time trying to use a Groupon at a Marble Slab Creamery location and none of them had scanners. When I told her this, she gets so defensive that I caught her in her lie and says, "I haven't been told anything. I'm just an employee here" in an attempt to blame her boss. I don't care if you're "just an employee". I want you to stop making false excuses and put it through your head that customers are always right.
This happened on June 29 at 15:30. I'm not sure why the manager would hire someone with such low level of consideration for the customers but it will affect a customer based business like this one. I'm giving out a warning to everybody that a visit here is not a good idea. What if you find hair in your food? Will that brown woman tell you she won't do anything because it's your own hair when it is obviously hers?
Atmosphere: 1
Service: 1
Got a milkshake from her for the first time and won’t be getting another. It was more milk than shake to say the least. I got the raspberry cheesecake and tasted and felt like it was just milk with the slighted hint of berry and not thick at all.
Atmosphere: 2
Food: 1
Service: 2
Delicious ice cream
Food: 5
Service: 5
Had been dealth with awful costumer service not even a smile or welcome. I made my order with my family of 5. The worker was named Divya M and as I made my order she rushed my whole order I was asking for toppings but she said it was too late. I will however not be coming here and will be taking my family elsewhere for dessert/outings.
Atmosphere: 1
Service: 1
Went there because they listed vegan options on their website (I'm not vegan, but I can't eat dairy). I get there and all they have is vegan pina colada.So I went to the freezer for pre-mixed and the lady told me the coconut ice cream is vegan (My wife was standing next to me and witnessed this). So I bought it. After a couple spoons I was convinced it was regular ice cream. Turns out I was right. The pre-mixed ice creams have no ingredients listed on the container. She lied to our faces and I have a tub of ice cream I can't finish. Avoid if you have any allergies as you cannot trust the staff here.
Price not clear. Kids cone not shown in menu
Restaurantji Recommends
Love this place!
One word! Delicious!!!
Spent 8$ for a one scoop ice cream
Good ice cream, good portions because it is real ice cream. It costs a bit, but it makes sense with inflation and the fact that it is really good and customizable.
Not a lot of variety and the cashier was rude.
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