McDonald's

9311 Macleod Trail SW, Calgary
(403) 253-2088

Recent Reviews

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dan bilozir

Not enough staff on to serve the customers

Atmosphere: 5

Food: 3

Service: 2

spencer smith

Maybe if the manager wasnt spending so much time telling homeless people to move their carts and running around ignoring people they would remember to make my order.

Nikola Pribilovic

For the last 3 times I have attempted to get drive through service at this location, I have been turned away after midnight. The attendant had told me something along the lines of:

-I’m sorry, my system is down
-I’m sorry, my system is updating to the breakfast menu
-I’m sorry, the grills are getting cleaned right now.

I have worked in the quick service industry before and understand that this is most likely staff just not wanting to have to work at all, and understanding others would not write a review toward them. But I have to say it is very disheartening to see this happening over and over. (From a Nov 2025 - Feb 2026).

Please let me know if this gets resolved in the future.

Thanks,

Atmosphere: 1

Food: 1

Service: 1

Dexter Young

I had the best experience last night
The manager was so nice to me :)
She had glasses I didn’t catch her name but she was very friendly and she was very polite though I was satisfied with my order if I could give more stars I would but you’re more stars⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Atmosphere: 5

Food: 5

Service: 5

Amy WiemkenToner

Still like McDonald's 👍

Atmosphere: 5

Food: 5

Service: 5

Mohamad Mecsassi

On February 7th, 2026, at 7:30 PM, a manager was observed engaging in inappropriate verbal conduct towards staff members. It is highly probable that this behavior is unknown to McDonald's corporate leadership, as employees may fear reprisal for reporting such incidents. This review serves as a formal notification to relevant stakeholders, urging them to conduct a thorough investigation into this matter.

Cosplayfan

any of the printers was working on the self service machine, there wasn't any tag for service table available even though the machine gives you the option like literally some just took all of them out( im assuming to not provide the service), i order a large fries but they give small portion of fries on it , this is the first time that i get this amount of fries on a large fries purchased in McDonalds 👎🏽

Atmosphere: 3

Food: 1

Service: 3

Liam Ingram

McDolands is crap, but this is a good option if you must go to one

Atmosphere: 5

Food: 1

Service: 5

Drayden Routley

Where’s my burger at I’ve been waiting for like a hour

Atmosphere: 1

Food: 1

Service: 1

Krista Tessman

It's expensive fast food

Atmosphere: 3

Food: 3

Service: 3

Andrew M.

So slow and third world… English is middling and I had to wait 20 min for a a cheeseburger…

Atmosphere: 3

Food: 3

Service: 1

Devin Heyman

Disgusting....I could make better food blindfolded with one hand tied behind my back. Not that hard to make a burger lol

Atmosphere: 1

Food: 1

Service: 1

Lana Walk In Magic Designs

Went in to order. Used the machine. Didn't print a receipt. Missed a bunch of stuff. Its not rocket science...

Atmosphere: 1

Food: 2

Service: 1

Mike S

I had a great interaction with a staff member. I assume she is a supervisor because she was wearing jeans. I had a mobile order and she took the time to address me by my name and kept me updated that she was personally taking care of my order. I think she was trying to reassure me that my order was coming soon, but I didn't really have to wait long. It got busy right after I arrived, and another dude was giving the same level of personal service to other customers. He also looked like a supervisor/manager type.

Atmosphere: 5

Food: 5

Service: 5

replyctr

Way too slow for time of day. Homeless looking guy sleeping horizontally on a bench seat inside. Bunch more sitting on the ground outside. Lousy even by McD standards. My cashier needed help to order me a burger and coffee. Twice!

Atmosphere: 1

Food: 2

Service: 1

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