This location is understaffed. Poor employees are running to serve everyone and, therefore, poor service. Better to go to a different location and go drive through than wait for so long.
Service: 1
Henry Ollinger
shit took 4 ever waited so long
Atmosphere: 1
Food: 1
Service: 1
Jonathan Neufeld
We had a good experience here today. They were out of an item but politely offered to exhange for an alternative. Not only that, but the manager went the extra mile, brought the food to our table, straws, and ketchup, and offered to help further. Now that is some impressive customer service I did not expect at a McDonald's!
Atmosphere: 3
Food: 4
Service: 5
Mai
I come here to get my lunches and I was quite upset on this day. I feel like there was some new workers unsure but I ordered a cheeseburger without any toppings but when I got home I suddenly have a cheeseburger with lettuce and a tomato? I also got mayo which I’m allergic to.I just hope the workers here have enough sleep because this is sad
Atmosphere: 3
Food: 4
Service: 3
mojisola abiodun
I have always loved the fries. I can't seem yo get enough
Felipe Santos
There are always half of the tables “for cleaning” without anyone cleaning them and all the tables that are not closed are very dirty
Ryan Hauf
Makes your order wrong. Don't even try
raccoon lover
I ordered on DoorDash and my order was late and my cheeseburger was missing the pickles like how do forget to put the pickles on the cheeseburger when pickles go a burger to begin with.
Caitlin S
That pothole is a menace at the drive thru
Kristen
Charging extra for Big Mac sauce and giving this much is INSANE 😭
If only I could rate "0",this would be my rating. I passby this morning after my blood test from Sunpark Plaza between 10am to 10:15am. I usually go to Timmies but since I got a voucher with free small fries and a coffee (I got that voucher from Airdrie, Filipino Summer Fest), I wanna make use of it - for sure it's not a big loss for MacDonalds giving those freebies. When I handed it over to the young Filipino cashier, she called the Old woman also a Filipino as she was not sure about it. So the Old woman said it's not valid in the store. I was wondering, so where is it valid as it says MacDonald? She said only in the participating restaurant, I could not even see the lists of the restaurant, to cut short, I just order my food without voucher and sat down. Few minutes later, I heard the voice of that Old woman talking about the voucher and myself in a loud voice in Filipino language, telling to her Co-Workers that I am being "kuripot" (meaning stingy, not willing to spend). I was still planning of seating there for few minutes more... when I heard that I lost my appetite, I went to the counter (was looking for that Old Lady but I cannot see her anymore). I just told to the young cashier to pass on my message, it's not being "stingy", I just want to use that voucher. If I am stingy, I could have just walk away and not buy anything.
Just wanna say something... eventhough you are mad or upset with your customers, don't discuss it where everyone or other customers hear you, you might not know that customer is still seating in your restaurant. That was rude, a disrespectful behaviour that needs to be corrected especially in customer service field.
Atmosphere: 4
Food: 4
Service: 1
Dan Dan
Waited 15 mins for a coffee and when I reminded they forgot just gave a blank look. Thank god I didn't ordered any meals cause I coukd tell they are kind of slow getting food out.
Atmosphere: 1
Food: 1
Service: 1
Natalie Cohen
Slowest service in a drive thru
Roel Gratuito
WORST mcdonald in all walmart store. SUPER SLOW, staff are MEAN, they dont care about customer service. Staff dont put attention to skip couriers and order. WAITING TIME is TOO LONG. Staff look down on skip couriers. Skip couriers is avoiding/declining orders from this store. TERRIBLE CUSTOMER SERVICE/STAFF.
Atmosphere: 1
Food: 1
Service: 1
Melanie Chung
I placed a mobile order and when I went to pick up the price for a Double fish burger went up by $1. And no receipt was given
This location is understaffed. Poor employees are running to serve everyone and, therefore, poor service. Better to go to a different location and go drive through than wait for so long.
Service: 1
shit took 4 ever waited so long
Atmosphere: 1
Food: 1
Service: 1
We had a good experience here today. They were out of an item but politely offered to exhange for an alternative. Not only that, but the manager went the extra mile, brought the food to our table, straws, and ketchup, and offered to help further. Now that is some impressive customer service I did not expect at a McDonald's!
Atmosphere: 3
Food: 4
Service: 5
I come here to get my lunches and I was quite upset on this day. I feel like there was some new workers unsure but I ordered a cheeseburger without any toppings but when I got home I suddenly have a cheeseburger with lettuce and a tomato? I also got mayo which I’m allergic to.I just hope the workers here have enough sleep because this is sad
Atmosphere: 3
Food: 4
Service: 3
I have always loved the fries. I can't seem yo get enough
There are always half of the tables “for cleaning” without anyone cleaning them and all the tables that are not closed are very dirty
Makes your order wrong. Don't even try
I ordered on DoorDash and my order was late and my cheeseburger was missing the pickles like how do forget to put the pickles on the cheeseburger when pickles go a burger to begin with.
That pothole is a menace at the drive thru
Charging extra for Big Mac sauce and giving this much is INSANE 😭
Restaurantji Recommends
If only I could rate "0",this would be my rating. I passby this morning after my blood test from Sunpark Plaza between 10am to 10:15am. I usually go to Timmies but since I got a voucher with free small fries and a coffee (I got that voucher from Airdrie, Filipino Summer Fest), I wanna make use of it - for sure it's not a big loss for MacDonalds giving those freebies. When I handed it over to the young Filipino cashier, she called the Old woman also a Filipino as she was not sure about it. So the Old woman said it's not valid in the store. I was wondering, so where is it valid as it says MacDonald? She said only in the participating restaurant, I could not even see the lists of the restaurant, to cut short, I just order my food without voucher and sat down. Few minutes later, I heard the voice of that Old woman talking about the voucher and myself in a loud voice in Filipino language, telling to her Co-Workers that I am being "kuripot" (meaning stingy, not willing to spend). I was still planning of seating there for few minutes more... when I heard that I lost my appetite, I went to the counter (was looking for that Old Lady but I cannot see her anymore). I just told to the young cashier to pass on my message, it's not being "stingy", I just want to use that voucher. If I am stingy, I could have just walk away and not buy anything.
Just wanna say something... eventhough you are mad or upset with your customers, don't discuss it where everyone or other customers hear you, you might not know that customer is still seating in your restaurant. That was rude, a disrespectful behaviour that needs to be corrected especially in customer service field.
Atmosphere: 4
Food: 4
Service: 1
Waited 15 mins for a coffee and when I reminded they forgot just gave a blank look. Thank god I didn't ordered any meals cause I coukd tell they are kind of slow getting food out.
Atmosphere: 1
Food: 1
Service: 1
Slowest service in a drive thru
WORST mcdonald in all walmart store. SUPER SLOW, staff are MEAN, they dont care about customer service. Staff dont put attention to skip couriers and order. WAITING TIME is TOO LONG. Staff look down on skip couriers. Skip couriers is avoiding/declining orders from this store. TERRIBLE CUSTOMER SERVICE/STAFF.
Atmosphere: 1
Food: 1
Service: 1
I placed a mobile order and when I went to pick up the price for a Double fish burger went up by $1. And no receipt was given
Atmosphere: 2
Food: 4
Service: 2
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