Palermo Family Restaurant

It is a good food and good service and ambience.
We had a great time there

Atmosphere: 5

Food: 5

Service: 5

I had a very unfortunate experience at this restaurant, especially on Christmas Day when I was hoping to enjoy a nice meal close to home. I ordered the butter chicken, and it was far from what I expected. First of all, the butter chicken didn’t taste like butter chicken at all—it lacked the rich, creamy flavor that should define this dish. On top of that, there were only four small pieces of chicken, which felt like an afterthought rather than a proper portion.

It seemed like the food was rushed, possibly because the restaurant was preparing to close for the day, which might explain why the quality was so poor. Unfortunately, this led to a stomach ache shortly after eating, making me question whether the food was cooked properly or handled with the usual care.

For those considering dining here, I would not recommend it. While it’s close to home, the food and overall experience were disappointing, and I won’t be returning.

Atmosphere: 3

Food: 1

Service: 4

Delicious, authentic food!
Friendly and kind staff. Our family was very happy!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Butter Chicken

From the moment I walked in, the welcoming atmosphere and warm smiles from the staff set the tone for a wonderful afternoon.

The menu offered a delightful variety, with something to please every palate. The attention to detail in the preparation and the use of fresh ingredients truly elevated the meal.

What stood out most, however, was the exceptional service. Our server was attentive without being intrusive, ensuring our glasses were never empty and that every need was met with efficiency and care.

I’ll definitely be returning here and highly recommend it to anyone looking for a memorable dining experience. Kudos to the incredible team for making this a standout destination!

Atmosphere: 5

Food: 5

Service: 5

I've been ordering pizza at this place since it was Polermos, the renovations inside are fantastic so much so I finally decided to dine in and I was not disappointed, they had pasta special that was delicious, unbelievable 20c wings that were made fresh and 3.99 beers! definitely recommend and i will be going back...fyi the pizza is just as good as Polermos! Great service too, keep up the good work! 👍

Atmosphere: 5

Food: 5

Service: 5

Great food and service!

Vegetarian options: There are vegetarian options available

Parking: Parking in front of the restaurant

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Chow Mein

Stopped in with a few friends for the first time and what a great experience. The room was very elegant and clean. The food was fast and tasty with a large menu we all found something we liked, I would recommend the tandoori wings! The staff was friendly and attentive. 100% recommend.

Atmosphere: 5

Food: 5

Service: 5

My family came in for some dinner and it was amazing!! I highly recommend the Tandori wings!! The service was outstanding the new renovations look great and makes the dining in experience worth it.

Atmosphere: 5

Food: 5

Service: 5

Hi,
The dining experience was good and Raj she was very helpful.

Atmosphere: 5

Food: 5

Service: 5

Excellent restaurant right in the heart of Coventry Hills. Varied menu with items suitable for everyone's taste. Staff is friendly and polite, highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Amazing food. Great customer service! Special mention to Manish who provided high quality of service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Butter Chicken

Excellent pizza and great service!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Palermo Special Pizza Baked Lasagna Pasta Vongole

Raj provided excellent customer service and recommended great food. Really enjoyed the chicken wings, pizza and kebab platter. Prices were very reasonable. Will definitely return.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Palermo Special Pizza Baked Lasagna Pasta Vongole, Chicken Wings

Stopped in for Lunch and ordered the butter chicken. Food was fantastic and portions were huge. Definatley a great meal and price was very reasonable. Servers were great and always checking in. Will be back for sure as lots to try on the menu!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Butter Chicken

BEWARE!! Our whole family got food poisoning after ordering take out from this restaurant. The food tasted so stale but we didn’t think much of it at first. The naan and rotis were chewy. The after taste of curries seemed like they were spoiled and had been cooked days before. The next day we woke up with bad food poisoning. Do yourself a favor and avoid their food at all costs. Playing with people’s health is no joke!

Food: 1

Service: 1