I was a frequent customer of panago for some time and discovered the joy of making my own pizza and other places that are better, but panago was never bad, so when they called me and offered me a promo the other day I thought sure let's try them again. Well I ordered tonight had to call in to get the $10 discount of course (haven't called for pizza in a long time hah) order person was great, delivery driver was great, pizza was off, I don't know if they changed their crust but it wasnt as good as it used to be. Toppings were ok, I never order extra cheese because I think pizza should always have a good amount of cheese, this was lacking a bit, but the crust really threw me, maybe not cooked enough? It just tasted different and not great, can't say I will be back honestly, I wish it was a bit better because it's used to be quality ingredients for a decent price. Panago I know you can do better! Even with the 10 bucks now not sure I will attempt again.
Ordered the spicy capicollo, chicken club and tropical Hawaiian. Still pissed they got rid of the buffalo chicken which was my absolute fave.
Food: 2
Service: 4
Stella J
I ordered with uber eats on Aug 8 at 11:20pm, and they sent me someone else’s order. So I ordered again and they sent me this shit pizza. I also ordered honey garlic chicken but they sent me salt and pepper chicken. Unbelievable. They must know that this pizza is not for sale but they just sent. I love panago pizza but this place is not recommend. Pls look for other panago pizza brunch.
Javid E
⭐☆☆☆☆ Absolutely Disgusting – Never Ordering Again
I had one of the worst experiences ever with Panago Pizza in Beacon Hill. I ordered a pizza and found a long piece of hair baked right into the cheese completely disgusting and unacceptable. It totally ruined my appetite.
When I called to let them know, expecting at least an apology or some kind of compensation, they did nothing. No refund, no replacement, not even a proper sorry. Just brushed it off like it was no big deal.
This place is clearly unclean and doesn’t take food safety seriously. If they’re letting stuff like this slide, who knows what else is going on behind the scenes? Absolutely gross. Stay far away if you care about hygiene, quality, or customer service.
Atmosphere: 1
Food: 1
Service: 1
bamidele ogbebor
Great price, tasty Pizza, fast service, friendly and accommodating staff. Strongly Recommended
Charlotte Berghofer
Ordered delivery last night for the family. Arrived quickly and I wanted to review because although everything was good, my Pesto chicken pizza was awesome. So many toppings and it was cooked perfectly. Definitely satisfied the craving.
Food: 5
Service: 5
Fernando Vargas
I was surprised of the rating below 4; I found a good and friendly customer service, and a fast response to my order
Atmosphere: 3
Food: 4
Service: 5
sukhpaljit singh
Tried veggie pizza, taste is awesome
Atmosphere: 5
Food: 5
Service: 5
JC
Dog water pizza, delivery took 1 hour 20 mins. Driver said on their way from Panago and it took them 40 mins just to get to my house so it came extremely cold. Don’t go to this Panago location
It was a good pizza I did half and half veggie korma and garden veggie. But I don’t like the sauce on the base, I don’t know if it’s with me or. But overall it was good experience definitely recommended.
Vegetarian options: Plenty
Kid-friendliness: Yes
Wheelchair accessibility: Available
Atmosphere: 5
Food: 3
Service: 5
Boram K
We ordered a ‘keep it simple combo’ for takeout. It’s included 14” large BBQ bacon chicken pizza, 10pc chicken bites and a dipping sauce. They served hot food on time and we really enjoyed the food.
Elisa Maioqui
Just went to this place to pick up an order and it’s COLD!!!! Never again.
Service: 1
B P
We ordered a ‘keep it simple combo’ for takeout. It’s included 14” large BBQ bacon chicken pizza, 10pc chicken bites and a dipping sauce. They served hot food on time and we really enjoyed the food.
The main guy is very bad Very bad hospitality
Atmosphere: 1
Food: 1
Service: 1
I was a frequent customer of panago for some time and discovered the joy of making my own pizza and other places that are better, but panago was never bad, so when they called me and offered me a promo the other day I thought sure let's try them again. Well I ordered tonight had to call in to get the $10 discount of course (haven't called for pizza in a long time hah) order person was great, delivery driver was great, pizza was off, I don't know if they changed their crust but it wasnt as good as it used to be. Toppings were ok, I never order extra cheese because I think pizza should always have a good amount of cheese, this was lacking a bit, but the crust really threw me, maybe not cooked enough? It just tasted different and not great, can't say I will be back honestly, I wish it was a bit better because it's used to be quality ingredients for a decent price. Panago I know you can do better! Even with the 10 bucks now not sure I will attempt again.
Ordered the spicy capicollo, chicken club and tropical Hawaiian. Still pissed they got rid of the buffalo chicken which was my absolute fave.
Food: 2
Service: 4
I ordered with uber eats on Aug 8 at 11:20pm, and they sent me someone else’s order. So I ordered again and they sent me this shit pizza. I also ordered honey garlic chicken but they sent me salt and pepper chicken. Unbelievable. They must know that this pizza is not for sale but they just sent. I love panago pizza but this place is not recommend. Pls look for other panago pizza brunch.
⭐☆☆☆☆ Absolutely Disgusting – Never Ordering Again
I had one of the worst experiences ever with Panago Pizza in Beacon Hill. I ordered a pizza and found a long piece of hair baked right into the cheese completely disgusting and unacceptable. It totally ruined my appetite.
When I called to let them know, expecting at least an apology or some kind of compensation, they did nothing. No refund, no replacement, not even a proper sorry. Just brushed it off like it was no big deal.
This place is clearly unclean and doesn’t take food safety seriously. If they’re letting stuff like this slide, who knows what else is going on behind the scenes? Absolutely gross. Stay far away if you care about hygiene, quality, or customer service.
Atmosphere: 1
Food: 1
Service: 1
Great price, tasty Pizza, fast service, friendly and accommodating staff. Strongly Recommended
Ordered delivery last night for the family. Arrived quickly and I wanted to review because although everything was good, my Pesto chicken pizza was awesome. So many toppings and it was cooked perfectly. Definitely satisfied the craving.
Food: 5
Service: 5
I was surprised of the rating below 4; I found a good and friendly customer service, and a fast response to my order
Atmosphere: 3
Food: 4
Service: 5
Tried veggie pizza, taste is awesome
Atmosphere: 5
Food: 5
Service: 5
Dog water pizza, delivery took 1 hour 20 mins. Driver said on their way from Panago and it took them 40 mins just to get to my house so it came extremely cold. Don’t go to this Panago location
Atmosphere: 1
Food: 1
Service: 1
Good n delicious food ,
Fast services
Recommended
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good n delicious food ,
Fast services
Recommended
Atmosphere: 5
Food: 5
Service: 5
It was a good pizza I did half and half veggie korma and garden veggie. But I don’t like the sauce on the base, I don’t know if it’s with me or. But overall it was good experience definitely recommended.
Vegetarian options: Plenty
Kid-friendliness: Yes
Wheelchair accessibility: Available
Atmosphere: 5
Food: 3
Service: 5
We ordered a ‘keep it simple combo’ for takeout.
It’s included 14” large BBQ bacon chicken pizza, 10pc chicken bites and a dipping sauce.
They served hot food on time and we really enjoyed the food.
Just went to this place to pick up an order and it’s COLD!!!! Never again.
Service: 1
We ordered a ‘keep it simple combo’ for takeout.
It’s included 14” large BBQ bacon chicken pizza, 10pc chicken bites and a dipping sauce.
They served hot food on time and we really enjoyed the food.
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