Papa Johns Pizza

Great pizza. Prabh was really amazing and nice!

Atmosphere: 5

Food: 5

Service: 5

Every pizza we have gotten is horrible. And you have the worst song on your tv commercials! Everyone doesn't care to listen to the rap crap!

Very rude staff and poor customer service. My order was not ready on time and the staff did not speak politely. Really disappointed with this Papa Johns location. Management should improve staff behavior.

Atmosphere: 1

Service: 1

Pan Pizza. Had cheese sprinkled on in spots. Didn't look like pictures advertised or any pizza for that matter. Lesson learned. Can't trust you. Won't be back.

About that "new and improved" rewards program: I think you need to work on your math - or your definition of "faster". $1 spent = 1 point, and currently 15 points = $2 rewards. With the new program 15 points is only worth $1.5. Unless you left something out you must not think much of your customers.

they'll have you sign up for all their promotional text messaging and emails and give you points for doing so, and then remove your points just a few days later saying they expired??

Papa John’s Buckeystown Pike Frederick MD. Ordered two pizzas and one was the wrong pizza, a much cheaper version of course and the second pizza was nearly burned. Also took 15 minutes longer than originally stated. I would avoid them or makes sure you check the pizza carefully before you leave or accept it if using delivery.

it was untasty, cold, didn't have the toppings I ordered, mainly crust, on a small. A WASTE OF MONEY!

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Timely service, clean environment

Atmosphere: 5

Food: 5

Service: 5

first time we ordered. the pizza was hirrible. the crust was hard as a rock. tasted like cardboard. very little sauce. i asked for extra pinapple and about 3 pieces had no pineapple. very disappointed.

Never will order from this pizza store again,I completely don’t understand how this store is still functioning, the worst quality of cheese sticks ,tasteless, dry , cheese almost not there ,this store definitely saving lots of money on ingredients, order was not worth the money ,very poor quality, I will never recommend to anyone to buy pizza from this store ,

Atmosphere: 1

Food: 1

Service: 1

I was a bit disappointed with the service. A dark-haired woman shouted something from the kitchen when I walked in, and later asked in a rather unfriendly way if I wanted pickup or to order, even though I had a delivery bag with me. The interaction felt impolite — I believe a warmer approach would make the experience much better

Atmosphere: 1

Food: 1

Service: 1

I placed a bulk order for a company event with Papa John’s, Cornerstone location and MANPREET was absolutely wonderful to work with! She is such a sweet and respectful young lady who made the entire process smooth and stress-free. From the very beginning, her communication was clear and professional. Both of our large deliveries arrived right on time, exactly as promised. Truly impressed with how she managed everything so well for a big order. Outstanding service from start to finish – great job, Manpreet, and God bless you!

To be fair, I think the staff here are trying their best. However I don’t know if it’s just a general policy now for Papa Johns, because their quality is obviously lower than it used to be. It’s a combination of lesser amount of ingredients being used, taste quality, etc.- And this branch is not exempted from this. it’s sad because this used to be my goto pizza place. I guess now I have to drive 15 minutes to Seniores to get a better experience.

Atmosphere: 4

Food: 3

Service: 4