Papa John's Pizza

18 Arbour Lake Way NW, Calgary
(403) 693-4440

Recent Reviews

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Thư Bùi

The service was quite bad!! We ordered 50 dollar worth of pizza and someone came picked it up. When we got there, the staff told us the pizzas were already been picked up by some random people and refused to redo it again or even refund us the money. The staff even blamed and said that was our problem and not theirs. They refused to redo our order until we asked to talk to the manager and he eventually agreed to redo it. We have been going here for quite a while and the services have always been amazing but it was just very disapointing seeing the very poor customer service today.

Atmosphere: 1

Food: 2

Service: 1

J D

Probably one of the worst pizzas I've ordered. Honestly a frozen store bought pizza is better than this. Barely any toppings, came cold, tastes like cardboard/oven taste. Such a waste of money.

Atmosphere: 1

Food: 1

Service: 1

R. W.

Awesome pizza from a tiny store

Atmosphere: 3

Food: 4

Service: 4

Rajwinder Maan

Fantastic staff good quality of food. Everything is just amazing. Thank you so much for the lovely pizza. Keep it up guys.

Atmosphere: 5

Food: 5

Service: 5

Phil Yoon

I was thinking of typical papa John's I used to order pizza from. But this location was noticeably saving ingredients on pizzas. It was First time there and won't be ordering again at this location again.

Atmosphere: 2

Food: 1

Service: 2

Asad Israeli

For several years now, I’ve been a loyal customer at this Papa John's location, and they continue to impress me with both the quality of their food and their remarkable level of service. The pizzas are consistently fresh, generous, and delicious, and I typically place my orders through the app for a quick pickup experience.

On a recent visit, I accidentally ordered a pizza with bacon, which I don’t eat. Shortly after placing the order, I received a call from the store. One of the team members noticed the bacon and remembered our dietary preferences, going so far as to confirm if this was intentional. I admitted my oversight, and without hesitation, they prepared a new pizza without the bacon—all before I even arrived to pick it up.

This level of attention to detail and care shows a commitment to customer service that goes far beyond what’s expected. Their thoughtfulness in catching the mistake, taking the initiative to verify it, and correcting it before I arrived exemplify the best in customer care.

Knowing that they’re looking out for us and willing to go the extra mile is why this location remains our top choice for pizza. Thank you to the wonderful staff for consistently making our experience exceptional—we genuinely appreciate it.

Parking: Depending on the time of day the lot can be full and a little tight as it is shared by other businesses. You can find a spot to park, just be patient.

Atmosphere: 5

Food: 5

Service: 5

Payden Lindeman

Absolutely amazing service and food. My favourite papa John’s.

Atmosphere: 5

Food: 5

Service: 5

Derek

Very hit and miss with quality. Sometimes the pizza's are so thin you think you got a thin crust and sometimes they're thick

Atmosphere: 3

Food: 2

Service: 4

Brittany Roberts

Thank you for always being so kind and giving wonderful service! My fave pizza place in the NW!!

Atmosphere: 5

Food: 5

Service: 5

C Wagner

Truly mediocre pizza.

One order and I am done.

ROTA KANADA

The peppers served with the pizza are wonderful.

Atmosphere: 5

Food: 5

Service: 5

Elias Kuri

I wait very little time and its flavors and varieties are good

Atmosphere: 5

Food: 5

Service: 5

Daniel Louden

Delicious pizza, wings and those garlic bread knots! I've ordered both delivery and pick-up from this location many times. The food has been great, no issues, and the staff in the location are always very friendly. I highly recommend this location!

Atmosphere: 5

Food: 5

Service: 5

Laureen Gula

The pizza is very bland and crust wasn't very good. Service was fast and friendly.

Atmosphere: 4

Food: 2

Service: 4

Jeremie Boutot

They are the best papajohns. Rahm who worked the front counter is so friendly and the food is always so good. Recommend to anyone looking for pizza!

Atmosphere: 5

Food: 5

Service: 5

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