First time here. The atmosphere is very laid back and feels like home. The food is different but very good. But the BEST part is the staff. We had Stynie as our server. She was such a pleasure to talk to!!! She truly was the cherry on top of our experience with this restaurant. Water boy was always ready to fill our glasses. So polite and thoughtful. Will definitely be back and will bring friends and family to try it out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Savoury Pancakes
Rebecca
I loved this pancake place, my friend is dutch and introduced me. I've been here around 6 times and it's been great UNTIL we're seated in this one older lady's serving section. She completely ignores me after taking my order. She will ask the table how their meal was and chat with them EXCEPT for me. She will NOT make eye contact with me but will for the rest of the table. It's happened more than once with this server. Honestly it's just flat out disrespectful and very rude. This doesn't make me want to come here anymore. Wake up, it's 2024, it's not okay to ignore people that come for a service no matter skin colour, age or whatever reason & prompts reviews like this.
Like another reviewer has mentioned, a pancake is NOT worth the disrespect.
Atmosphere: 5
Food: 5
Service: 1
Sheryl Parkin
Always delicious and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Savoury Pancakes
Dariia Panina
I have a very mixed feelings about my visit here, though I was planing to try this out for a while.
When we just arrived the place was almost empty, as it was pretty early in the morning. We went for the nearest table available, sited ourselves - and only after noticed the “wait to be sited” sign near the entrance. As I’ve mentioned before - the place was empty, so we figured out “what’s done is done” and just waited for the waiter patiently.
It took more than 10 minutes to just received a menu. Even before we were given those, the older lady pointed to us, that “we should have waited to be sited” so I apologized for this unintentional mistake, smiled politely, but I’ve already clearly felt that there is some tension. Weird. It was one of those situations, when you are treated not good, but too good to say something about it.
Our order came after like 25/30mins there already, as the service was just slow. Was it good? Well, comme ci, comme ça. Won’t say it was super tasty, or affordable, just fine.
But given this kind of treatment - I won’t be going back for sure. Till the end of our visit the waiter attitude improved, but I didn’t understand why I was originally treated like a trespasser on someone’s private kitchen.
Customer service should be improved, especially reading those reviews mentioning same person. You know how they say - denial is a river in Egypt, the owner should take a closer look at their employees.
Atmosphere: 4
Food: 3
Service: 1
AJRC
Extremely rude hostess. Older redhead lady need to learn some manners.
Tijn Janssen
So I was actually born in the Netherlands and lived there most of my life. My dad is a pancake afficionado and thus I've been to dozens of pancake restaurants in the Netherlands. I even worked in one for a brief while. This place is absolutely on par with any of the best pancake restaurants I've been to in my home country. The flavor is perfect, they nailed it. And not just that, it's good every time you go. I've never had a bad experience here. The service is also wonderful, they really make some time for you for a chat or to explain things about the menu. Wonderful experience every time, so it's turned into a recurring visit for me.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Savoury Pancakes, Bacon Apple Cheese, Potato Bacon Onion and Cheese, Banana Chocolate
Dragonfly Wellness
My favorite hidden gem. Even though costs have increased over the years they aren't skimping on ingredients like everywhere else. I think I just had the most loaded pannenkokenen of my life! I'm so glad they're still around. Cherish this place and their soul food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Savoury Pancakes
Julie Hopwood-Jones
Always love the Pfanntastic Pannenkoek Haus. Amazing service, courteous and friendly staff, great food, awesome coffee and wonderful ambiance. Definitely recommend!
Atmosphere: 5
Food: 5
Service: 5
Aaron Chau
Friendly service and unique, tasty food!
Atmosphere: 5
Food: 5
Service: 5
Patti Sinclair
Always fantastic food and service. A family favorite!!
Pancakes are amazing - my go to is bacon cheese and pineapple
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Savoury Pancakes
Faith Kindopp
Me and my boyfriend come here at least once a week. The food is amazing, you can’t get anything like it anywhere else. There pancakes are huge! We always split one and we usually still have left overs. service is outstanding.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Bacon Onion and Cheese
Ron Stephenson
Absolutely wonderful meal, so glad that they are back up and running. Looking forward to visiting again
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Potato Bacon Onion and Cheese, Black Forest
S R
First time here and the food was great! However our server, an older lady, had a serious attitude problem. I respect a Sunday breakfast crowd and how busy it can be, however theres a line that shouldn’t be crossed. We were not difficult, not asking for extra’s or substitutions (though as a paying customer, it shouldn’t be a problem regardless), and the attitude was nasty from start to finish. She was snippy, had a condescending tone and even her hand gestures were rude. The most pleasant experience we had with her was when we asked for boxes and she rolled her eyes then threw them on our table. Unfortunately no pancake is worth putting up with that disrespect.
First time here. The atmosphere is very laid back and feels like home. The food is different but very good. But the BEST part is the staff. We had Stynie as our server. She was such a pleasure to talk to!!! She truly was the cherry on top of our experience with this restaurant. Water boy was always ready to fill our glasses. So polite and thoughtful. Will definitely be back and will bring friends and family to try it out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Savoury Pancakes
I loved this pancake place, my friend is dutch and introduced me. I've been here around 6 times and it's been great UNTIL we're seated in this one older lady's serving section. She completely ignores me after taking my order. She will ask the table how their meal was and chat with them EXCEPT for me. She will NOT make eye contact with me but will for the rest of the table. It's happened more than once with this server. Honestly it's just flat out disrespectful and very rude. This doesn't make me want to come here anymore. Wake up, it's 2024, it's not okay to ignore people that come for a service no matter skin colour, age or whatever reason & prompts reviews like this.
Like another reviewer has mentioned, a pancake is NOT worth the disrespect.
Atmosphere: 5
Food: 5
Service: 1
Always delicious and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Savoury Pancakes
I have a very mixed feelings about my visit here, though I was planing to try this out for a while.
When we just arrived the place was almost empty, as it was pretty early in the morning. We went for the nearest table available, sited ourselves - and only after noticed the “wait to be sited” sign near the entrance. As I’ve mentioned before - the place was empty, so we figured out “what’s done is done” and just waited for the waiter patiently.
It took more than 10 minutes to just received a menu. Even before we were given those, the older lady pointed to us, that “we should have waited to be sited” so I apologized for this unintentional mistake, smiled politely, but I’ve already clearly felt that there is some tension. Weird. It was one of those situations, when you are treated not good, but too good to say something about it.
Our order came after like 25/30mins there already, as the service was just slow. Was it good? Well, comme ci, comme ça. Won’t say it was super tasty, or affordable, just fine.
But given this kind of treatment - I won’t be going back for sure. Till the end of our visit the waiter attitude improved, but I didn’t understand why I was originally treated like a trespasser on someone’s private kitchen.
Customer service should be improved, especially reading those reviews mentioning same person. You know how they say - denial is a river in Egypt, the owner should take a closer look at their employees.
Atmosphere: 4
Food: 3
Service: 1
Extremely rude hostess. Older redhead lady need to learn some manners.
So I was actually born in the Netherlands and lived there most of my life. My dad is a pancake afficionado and thus I've been to dozens of pancake restaurants in the Netherlands. I even worked in one for a brief while.
This place is absolutely on par with any of the best pancake restaurants I've been to in my home country. The flavor is perfect, they nailed it. And not just that, it's good every time you go. I've never had a bad experience here.
The service is also wonderful, they really make some time for you for a chat or to explain things about the menu. Wonderful experience every time, so it's turned into a recurring visit for me.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Savoury Pancakes, Bacon Apple Cheese, Potato Bacon Onion and Cheese, Banana Chocolate
My favorite hidden gem. Even though costs have increased over the years they aren't skimping on ingredients like everywhere else. I think I just had the most loaded pannenkokenen of my life! I'm so glad they're still around. Cherish this place and their soul food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Savoury Pancakes
Always love the Pfanntastic Pannenkoek Haus. Amazing service, courteous and friendly staff, great food, awesome coffee and wonderful ambiance. Definitely recommend!
Atmosphere: 5
Food: 5
Service: 5
Friendly service and unique, tasty food!
Atmosphere: 5
Food: 5
Service: 5
Always fantastic food and service. A family favorite!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Pancakes are amazing - my go to is bacon cheese and pineapple
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Savoury Pancakes
Me and my boyfriend come here at least once a week. The food is amazing, you can’t get anything like it anywhere else. There pancakes are huge! We always split one and we usually still have left overs. service is outstanding.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Bacon Onion and Cheese
Absolutely wonderful meal, so glad that they are back up and running. Looking forward to visiting again
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Potato Bacon Onion and Cheese, Black Forest
First time here and the food was great! However our server, an older lady, had a serious attitude problem. I respect a Sunday breakfast crowd and how busy it can be, however theres a line that shouldn’t be crossed. We were not difficult, not asking for extra’s or substitutions (though as a paying customer, it shouldn’t be a problem regardless), and the attitude was nasty from start to finish. She was snippy, had a condescending tone and even her hand gestures were rude. The most pleasant experience we had with her was when we asked for boxes and she rolled her eyes then threw them on our table. Unfortunately no pancake is worth putting up with that disrespect.
Atmosphere: 4
Food: 5
Service: 1
Line for names to be listed.
Service: 1
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