Phil & Sebastian Coffee Roasters - Chinook Centre
6455 Macleod Trail SW, Calgary
(403) 261-1885
Customers' Favorites
Ube and Coconut
Coconut Donut
Drip Coffee
Iced Latte
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Recent Reviews
The coffee here is the best option that there is at the mall. That aspect is fine. However, every employee has been nice to me except one individual. I feel like I did something wrong every time I am being helped by them. I understand this type of role is not easy but as someone who also works a customer facing role I feel disheartened every time I interact with this person.
Didn’t even make it out of the line. Waiting with 5 others to even be acknowledged for over 6 minutes as the two team members had their backs to the line. I remember this place being ON POINT… maybe just unlucky today… but come on. At least say, “we’ll be right with you” or something.
Ordered an Iced latte however was served with a hot drink. I even apologized on my behalf stating there must've been a miscommunication (even tho I clearly said ICED, my bf who was next to me confirmed as well). However, nothing was done as a result of that. I was willing to take the hot drink but at least acknowledge it and apologize....??
