This place is fun during the afternoon. At night during the weekend it gets super uncomfortable. You can watch the bar empty as soon as the dj comes out and blasts your ears off.
Atmosphere: 1
Food: 1
Service: 1
Tolga Altan
OG Smashy is the best burger in Calgary. Service can be improved but it was acceptable for Friday night. The atmosphere is unique. So, I recommend it!!!
Atmosphere: 5
Food: 5
Service: 4
Luke Hibbert
The staff are very friendly and attentive and they have a great selection of pinball machines and other vintage games. The food from bastion burger was delicious! Thanks to pinbar for helping us host a great event.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Game, Bastion Burger and Fries
Shelley
It was ok, the burgers are amazing, but the fries are the long, skinny shoestring kind. One of our party gad onion rings and said they were good. Our server was excellent, there were 24 of us, and at first, it was just her and the bartender who also acted as a server. Eventually, another server arrived, which helped. There are booth type seating as well as tables.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: The Burger
Meredith Hendriks
Never had a bad time here. Cheers.
Atmosphere: 5
Food: 5
Service: 5
Lisb Banh
I wish I could review the food but the service was just so TERRIBLE. I turn 18 in 2 days and have worked as a waitress for 3 years, and have never met a more incompetent brainless server.
I go with a friend and my older brother and we’re greeted by a larger man. We say we are just here for takeout and can we get the menus. We thought we came to bastion burgers, supposedly open til 11PM. We come in at 8:30PM the restaurant is relatively empty except for few individuals around the bar. The man responds that minors aren’t allowed in and for my ID, i admitted that I was underage and that we are here for takeout. We ask “Is this bastion burgers?” We expected a burger joint not a pub. He confirms it is. He finally gives us the menus and lets us know we cannot wait inside for the food. No problem we dont mind waiting in the car. I ask if the burger is halal out of curiosity, he responds in an impolite tone “i have no idea” We have to ask him again if he could confirm it. As he leaves to find out we read the menu. He comes back saying no the food isn’t halal, we continue to order but he cuts me off. He restates that I cannot be inside. I told him I previously called the restaurant to ask that question, but if the restaurant didn’t bother picking up, how am I even supposed to order if i can’t do it over the phone or in person? He assumes my friend is of age as he doesnt ask for their ID and said that he can stay but I cannot. I said thats fine can I order then i’ll leave. He essentially gives me the option of looking at the menu OUTSIDE IN THE COLD (it is -20). How does he want me to order? Is he supposed to come outside the restaurant and listen to my order? Am I supposed to also pay standing outside? I have never seen any restaurants make such ridiculous comprises. Then he suggests that we can also order on ubereats, this is a terrible suggestion because we would STILL GO INSIDE to pick it up. Why make it so complicated to the point we cannot order or pay?
If the server simply said politely “Im sorry but we cannot offer service to minors at this hour.” I would not be writing this right now. Except my server was clueless and did not know how to communicate with customers. We were obviously confused that it was a pub when we came in looking for food. We had no intentions to hang around. I am writing this review on pinbar and not bastion burgers since online says theyre a hamburger restaurant, good for kids, and that theyre open til 11PM, if bastion burgers is using pin-bar kitchen and you guys are limiting customers from ordering a BURGER at 8:30PM you might as well clarify that online for bastion burgers that youre turning away their customers the way you are. You have wasted my gas and time. Maybe start hiring people who know how to talk to people or with simple customers service skills. I would not go back even If I am now of age due to terrible service.
Service: 1
Neil Yang
I wish I could talk about how good the food was, but the server was so atrocious it completely overshadowed everything else. My younger sister, who's turning 18 in a couple of days and has been a waitress for three years, has never seen such an incompetent server.
We were greeted by a large, balding man. We told him we were there for takeout and asked for the menus. He immediately asked for my sister's ID, and she admitted she was underage but said we were just there for takeout. We asked if this was Bastion Burgers, thinking it was a burger joint and not a pub. He confirmed it was. Eventually, he gave us the menus but told us we couldn't wait inside for the food. This is a brain tickler for me. In what world are we not allowed to wait inside the building for our food? Did we order alcohol? Are we going to magically sip alcohol out of thin air? I genuinely don't understand what was going through his mind when he said that, sending us out into the negative 20 degrees weather is surely not going to make us come back ever again. How come only my sister's ID was asked, if they were to be properly trained and received proper "Proserve" certificate, they would have checked the entire party rather than the individual. This server's conduct towards new costumers probably turned away 99% of the people who were actually interested in the food. Bastion Burger should seriously investigate this joint server situation since they worked for the Pub I'd assume. The impacts on Bastion Burger's business is very inevitable.
This lack of professionalism, terrible attitude, and inadequate training single handily earned this place a 1 star.
Disappointing.
Atmosphere: 1
Service: 1
Big Ugly Jim
It's a rad place to go. The addition of Bastion Burgers has really upped their already awesome game, and I only have good things to say.
Atmosphere: 5
Food: 5
Service: 5
Alyssa Stewart
Was a great night with live music! The staff was wonderful, definitely recommend
Atmosphere: 5
Food: 5
Service: 5
Tim Jordan
The Bastion Burger was amazing!!! Wow. Would've given this place 5 stars but the smell was off when we walked in. Kind of dark in there. But the burger?? Holy smokes. Best in Calgary maybe?
Pinball lineup was exceptional, however pretty much every machine had some defect which made me sad. Playing all those awesome games and some were barely playable or had key components not working was unfortunate and not really worth the trip unless you just like looking at the games.
Atmosphere: 4
Food: 5
Service: 5
Sebastian Hoyos
Long wait for a burger. Please improve the waiting time for food. I love their burgers and fries there.
Atmosphere: 4
Food: 4
Service: 1
Chris Careen
Great burgers and pinball, what else do you need.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Burger
Alexandra TN
Great place..I loved it.... does anyone know the name of the sauce they serve with fries? It has a smoky and bacon flavor ...omg I need to know the nmae of that sauce please..😍😍😍 thanks..
Atmosphere: 5
Food: 5
Service: 5
Carlin Evenson
Miss the pizza menu and why don't your 12 doller burgers come with fries when a&w is next door .. anyway karaoke is awesome and the pin bar mabmchines are sick
This place is fun during the afternoon. At night during the weekend it gets super uncomfortable. You can watch the bar empty as soon as the dj comes out and blasts your ears off.
Atmosphere: 1
Food: 1
Service: 1
OG Smashy is the best burger in Calgary. Service can be improved but it was acceptable for Friday night. The atmosphere is unique.
So, I recommend it!!!
Atmosphere: 5
Food: 5
Service: 4
The staff are very friendly and attentive and they have a great selection of pinball machines and other vintage games. The food from bastion burger was delicious! Thanks to pinbar for helping us host a great event.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Game, Bastion Burger and Fries
It was ok, the burgers are amazing, but the fries are the long, skinny shoestring kind. One of our party gad onion rings and said they were good. Our server was excellent, there were 24 of us, and at first, it was just her and the bartender who also acted as a server. Eventually, another server arrived, which helped. There are booth type seating as well as tables.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: The Burger
Never had a bad time here. Cheers.
Atmosphere: 5
Food: 5
Service: 5
I wish I could review the food but the service was just so TERRIBLE. I turn 18 in 2 days and have worked as a waitress for 3 years, and have never met a more incompetent brainless server.
I go with a friend and my older brother and we’re greeted by a larger man. We say we are just here for takeout and can we get the menus. We thought we came to bastion burgers, supposedly open til 11PM. We come in at 8:30PM the restaurant is relatively empty except for few individuals around the bar. The man responds that minors aren’t allowed in and for my ID, i admitted that I was underage and that we are here for takeout. We ask “Is this bastion burgers?” We expected a burger joint not a pub. He confirms it is. He finally gives us the menus and lets us know we cannot wait inside for the food. No problem we dont mind waiting in the car. I ask if the burger is halal out of curiosity, he responds in an impolite tone “i have no idea” We have to ask him again if he could confirm it. As he leaves to find out we read the menu. He comes back saying no the food isn’t halal, we continue to order but he cuts me off. He restates that I cannot be inside. I told him I previously called the restaurant to ask that question, but if the restaurant didn’t bother picking up, how am I even supposed to order if i can’t do it over the phone or in person? He assumes my friend is of age as he doesnt ask for their ID and said that he can stay but I cannot. I said thats fine can I order then i’ll leave. He essentially gives me the option of looking at the menu OUTSIDE IN THE COLD (it is -20). How does he want me to order? Is he supposed to come outside the restaurant and listen to my order? Am I supposed to also pay standing outside? I have never seen any restaurants make such ridiculous comprises. Then he suggests that we can also order on ubereats, this is a terrible suggestion because we would STILL GO INSIDE to pick it up. Why make it so complicated to the point we cannot order or pay?
If the server simply said politely “Im sorry but we cannot offer service to minors at this hour.” I would not be writing this right now. Except my server was clueless and did not know how to communicate with customers. We were obviously confused that it was a pub when we came in looking for food. We had no intentions to hang around. I am writing this review on pinbar and not bastion burgers since online says theyre a hamburger restaurant, good for kids, and that theyre open til 11PM, if bastion burgers is using pin-bar kitchen and you guys are limiting customers from ordering a BURGER at 8:30PM you might as well clarify that online for bastion burgers that youre turning away their customers the way you are. You have wasted my gas and time. Maybe start hiring people who know how to talk to people or with simple customers service skills. I would not go back even If I am now of age due to terrible service.
Service: 1
I wish I could talk about how good the food was, but the server was so atrocious it completely overshadowed everything else. My younger sister, who's turning 18 in a couple of days and has been a waitress for three years, has never seen such an incompetent server.
We were greeted by a large, balding man. We told him we were there for takeout and asked for the menus. He immediately asked for my sister's ID, and she admitted she was underage but said we were just there for takeout. We asked if this was Bastion Burgers, thinking it was a burger joint and not a pub. He confirmed it was. Eventually, he gave us the menus but told us we couldn't wait inside for the food. This is a brain tickler for me. In what world are we not allowed to wait inside the building for our food? Did we order alcohol? Are we going to magically sip alcohol out of thin air? I genuinely don't understand what was going through his mind when he said that, sending us out into the negative 20 degrees weather is surely not going to make us come back ever again. How come only my sister's ID was asked, if they were to be properly trained and received proper "Proserve" certificate, they would have checked the entire party rather than the individual. This server's conduct towards new costumers probably turned away 99% of the people who were actually interested in the food. Bastion Burger should seriously investigate this joint server situation since they worked for the Pub I'd assume. The impacts on Bastion Burger's business is very inevitable.
This lack of professionalism, terrible attitude, and inadequate training single handily earned this place a 1 star.
Disappointing.
Atmosphere: 1
Service: 1
It's a rad place to go. The addition of Bastion Burgers has really upped their already awesome game, and I only have good things to say.
Atmosphere: 5
Food: 5
Service: 5
Was a great night with live music! The staff was wonderful, definitely recommend
Atmosphere: 5
Food: 5
Service: 5
The Bastion Burger was amazing!!! Wow. Would've given this place 5 stars but the smell was off when we walked in. Kind of dark in there. But the burger?? Holy smokes. Best in Calgary maybe?
Restaurantji Recommends
Food was awesome, staff was friendly
Pinball lineup was exceptional, however pretty much every machine had some defect which made me sad. Playing all those awesome games and some were barely playable or had key components not working was unfortunate and not really worth the trip unless you just like looking at the games.
Atmosphere: 4
Food: 5
Service: 5
Long wait for a burger. Please improve the waiting time for food.
I love their burgers and fries there.
Atmosphere: 4
Food: 4
Service: 1
Great burgers and pinball, what else do you need.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Burger
Great place..I loved it.... does anyone know the name of the sauce they serve with fries? It has a smoky and bacon flavor ...omg I need to know the nmae of that sauce please..😍😍😍 thanks..
Atmosphere: 5
Food: 5
Service: 5
Miss the pizza menu and why don't your 12 doller burgers come with fries when a&w is next door .. anyway karaoke is awesome and the pin bar mabmchines are sick
Atmosphere: 5
Food: 1
Service: 5
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