I wanted to share some feedback about a recent visit to your restaurant that left me disappointed.
I saw that other customers who ordered food were getting free soup in cups. Since I had also bought food and had my young child with me(8months old baby), I asked the cashier in the black mask if I could have one too. She said it would cost $1. Okey fine-Move on to thatđ
Later, when my child needed water, I went back and asked another cashier for a cup, just only cup since my baby is crying since she needs water. She told me I had to pay 25 cents for it. This confused me because I had just seen you give another customer a cup for free with their soup.
Charging different people different prices for the same thing doesn't feel fair. The staff also weren't very polite when I spoke with them.
This isn't really about the small amount of money. It's about being treated fairly and with respect. I hope you can talk to your team about treating all customers the same way and being more polite.
Thank you for reading my feedback.
Service: 1
Elwin Lord Arroyo
Love the Filipino food here. Servings are plenty, food is hot and a lot options to choose from with affordable prices.
Atmosphere: 5
Food: 5
Service: 5
Selegna Ko Medagul
3 pcs of small meat with rice for $10?? Total Ripoff. The food is good but portioning is terrible.
JP
Very tasty food and reasonable prices. I am in no way an expert in Filipino food but I always receive great service and find their dishes to always be fresh and delicious. Great option in pacific mall.
BakeitOr Leaveit
My bestie treated me to an authentic Philippino dessert: Halo HaloâŠ..To get here, go inside the T&T, past the T&T takeout area to the mall food court (believe me, it will make sense when you are there). Admittedly I was initially intimidated by this layered dessert, of jello, jackfruit, plantain? Shaved ice, evaporated milk and Ube ice cream. So purple and pretty. Halo Halo means âmix mixâ so we did that to get a uniform and very tasty concoction. I am officially hooked. The staff were super nice and excited for us to try it. Thanks for the new discovery!
Food: 5
Service: 5
Beanzie YYC
I got here around 930am and most things were out, the few things I asked for weren't ready yet, but I'm a flexible person. I had to try the chicken adobo, because I haven't had it in a restaurant before. I also got a beef stew, not sure what it was because I'm not that familiar with the language or the food. I loved the beef stew, it was nice and tender with strong beefy flavors, a little on the sweet side. The adobo was ok, the flavor was good, runnier than I expected, and the white meat was dry and filled with small bones. I prefer dark meat, and I'm not a big fan of Asian stle of buchery, so I don't see what the hype is around adobo, I would much rather the chopped up pig face any day.
Atmosphere: 3
Food: 4
Service: 4
Alvin Manigo
If there is negative stars i would rate them with it. Dont go there Worst service ever. Staff seems to hate her job
Atmosphere: 1
Food: 1
Service: 1
Sierra Menchini
They do not open at 8:30, they were open 10 minutes after 9. They didnât have over half the menu prepared. If you need more time to be open and have all the food on your menu should considering adjusting the opening time to later. Didnât get what we wanted and was disappointed as the bottom of the rice was hard.
Atmosphere: 1
Food: 2
Service: 1
roland m
I ordered on April 12 Saturday for lunch time of 30pcs of pork barbecue to bring it for my birthday and will held @Red Deer AB with my cousins and friends. But when we ate the barbecue I was so dissapointed of all the meat because its hard like chewing a bubble gum and paid $95 !!not worth it.đ«đ«. All my guest are not happy to eat it...and the taste is not like a pinoy barbecue.. Better get at Seafoodcity..
Food: 1
Service: 3
Alex Dp
They charged $10 for $3 worth of food... Looks like their struggling to pay the rent...
The food is delicious, but you get so little for the price. Itâs just not worth it. Change your serving sizes!
Atmosphere: 2
Food: 3
Service: 3
Amber Lynne Padua
This is my 2nd time ordering party trays and both times have been great! You get a large amount for the money you spend and the foods delicious!
Atmosphere: 5
Food: 5
Service: 5
ć„œć„çMartilda Chung
I guess itâs not that bad. But of course not the tasty philipino food I have had. Food is not salty enough. Needs more spice as well. Portion is ok. Just one of other choices then TnT food.
Atmosphere: 2
Food: 3
Service: 4
hxney.angels
So many people are noticing the portions are becoming less than before. I usually come here once in a while and the potions were much larger before. They served sinigang broth in a styrofoam cup that is as small as a toddlers hand. I was expecting a container, but no, a small cup which doesnât make sense to me because broth is just flavoured water. All the neighbouring food places serve twice as much than here for the same price. Not worth it for your money and I wouldnât recommend buying food here.
Atmosphere: 5
Food: 3
Service: 1
Malou Alinnea Castro
I am a regular customer here. I usually order sinigang the fish one and surprisingly I find it rude I was treated by one of your employee a girl wearing eyeglasses named Thea. I was just asking for a shrimp paste she didnât even look on the fridge to check if you have it or nope. She directly said âOh wala po kaming ganoon tsaka d kami nagbibigay kung hindi kare-kare ang ulam.â Maybe sheâs having a bad day or what but why do you have to treat customers like that? The guy and the young lady usually gives me that and itâs just part of condiments and they are so kind. And by the way, that Thea just gave me a soup and no vegetables on the sinigang I ordered. I donât recommend to buy in this store if that THEA is the one on till. She donât know how to establish rapport to people and even to her fellow kababayan. If youâre having a bad day donât bring it to your work and act so âsupladaâ to your customers.It feels unwelcoming.
I wanted to share some feedback about a recent visit to your restaurant that left me disappointed.
I saw that other customers who ordered food were getting free soup in cups. Since I had also bought food and had my young child with me(8months old baby), I asked the cashier in the black mask if I could have one too. She said it would cost $1. Okey fine-Move on to thatđ
Later, when my child needed water, I went back and asked another cashier for a cup, just only cup since my baby is crying since she needs water. She told me I had to pay 25 cents for it. This confused me because I had just seen you give another customer a cup for free with their soup.
Charging different people different prices for the same thing doesn't feel fair. The staff also weren't very polite when I spoke with them.
This isn't really about the small amount of money. It's about being treated fairly and with respect. I hope you can talk to your team about treating all customers the same way and being more polite.
Thank you for reading my feedback.
Service: 1
Love the Filipino food here. Servings are plenty, food is hot and a lot options to choose from with affordable prices.
Atmosphere: 5
Food: 5
Service: 5
3 pcs of small meat with rice for $10??
Total Ripoff. The food is good but portioning is terrible.
Very tasty food and reasonable prices. I am in no way an expert in Filipino food but I always receive great service and find their dishes to always be fresh and delicious. Great option in pacific mall.
My bestie treated me to an authentic Philippino dessert: Halo HaloâŠ..To get here, go inside the T&T, past the T&T takeout area to the mall food court (believe me, it will make sense when you are there).
Admittedly I was initially intimidated by this layered dessert, of jello, jackfruit, plantain? Shaved ice, evaporated milk and Ube ice cream. So purple and pretty. Halo Halo means âmix mixâ so we did that to get a uniform and very tasty concoction. I am officially hooked. The staff were super nice and excited for us to try it. Thanks for the new discovery!
Food: 5
Service: 5
I got here around 930am and most things were out, the few things I asked for weren't ready yet, but I'm a flexible person. I had to try the chicken adobo, because I haven't had it in a restaurant before. I also got a beef stew, not sure what it was because I'm not that familiar with the language or the food. I loved the beef stew, it was nice and tender with strong beefy flavors, a little on the sweet side. The adobo was ok, the flavor was good, runnier than I expected, and the white meat was dry and filled with small bones. I prefer dark meat, and I'm not a big fan of Asian stle of buchery, so I don't see what the hype is around adobo, I would much rather the chopped up pig face any day.
Atmosphere: 3
Food: 4
Service: 4
If there is negative stars i would rate them with it. Dont go there Worst service ever. Staff seems to hate her job
Atmosphere: 1
Food: 1
Service: 1
They do not open at 8:30, they were open 10 minutes after 9. They didnât have over half the menu prepared. If you need more time to be open and have all the food on your menu should considering adjusting the opening time to later. Didnât get what we wanted and was disappointed as the bottom of the rice was hard.
Atmosphere: 1
Food: 2
Service: 1
I ordered on April 12 Saturday for lunch time of 30pcs of pork barbecue to bring it for my birthday and will held @Red Deer AB with my cousins and friends. But when we ate the barbecue I was so dissapointed of all the meat because its hard like chewing a bubble gum and paid $95 !!not worth it.đ«đ«. All my guest are not happy to eat it...and the taste is not like a pinoy barbecue.. Better get at Seafoodcity..
Food: 1
Service: 3
They charged $10 for $3 worth of food... Looks like their struggling to pay the rent...
Restaurantji Recommends
The food is delicious, but you get so little for the price. Itâs just not worth it. Change your serving sizes!
Atmosphere: 2
Food: 3
Service: 3
This is my 2nd time ordering party trays and both times have been great! You get a large amount for the money you spend and the foods delicious!
Atmosphere: 5
Food: 5
Service: 5
I guess itâs not that bad. But of course not the tasty philipino food I have had.
Food is not salty enough. Needs more spice as well. Portion is ok.
Just one of other choices then TnT food.
Atmosphere: 2
Food: 3
Service: 4
So many people are noticing the portions are becoming less than before. I usually come here once in a while and the potions were much larger before. They served sinigang broth in a styrofoam cup that is as small as a toddlers hand. I was expecting a container, but no, a small cup which doesnât make sense to me because broth is just flavoured water. All the neighbouring food places serve twice as much than here for the same price. Not worth it for your money and I wouldnât recommend buying food here.
Atmosphere: 5
Food: 3
Service: 1
I am a regular customer here. I usually order sinigang the fish one and surprisingly I find it rude I was treated by one of your employee a girl wearing eyeglasses named Thea. I was just asking for a shrimp paste she didnât even look on the fridge to check if you have it or nope. She directly said âOh wala po kaming ganoon tsaka d kami nagbibigay kung hindi kare-kare ang ulam.â Maybe sheâs having a bad day or what but why do you have to treat customers like that? The guy and the young lady usually gives me that and itâs just part of condiments and they are so kind. And by the way, that Thea just gave me a soup and no vegetables on the sinigang I ordered. I donât recommend to buy in this store if that THEA is the one on till. She donât know how to establish rapport to people and even to her fellow kababayan. If youâre having a bad day donât bring it to your work and act so âsupladaâ to your customers.It feels unwelcoming.
Atmosphere: 1
Food: 1
Service: 1
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