Very bad customer service. I simply asked for a cup of tap water, and the employee said it would cost $1. Surprised, I asked if he was really charging for tap water, and he confirmed. I thanked him and then asked where I could find the food court. His response? “Go ask someone else, you’re wasting my time.” I was shocked by his attitude and asked him to be more respectful, but he insisted he was being respectful and told me to walk away.
I took a picture of the store to remember its name, and at that point, he started screaming at me. I have never experienced such poor and rude customer service before. Unfortunately, I strongly feel that this treatment was racially motivated cause I am black, as I was treated with complete disrespect for no reason. This was not just bad customer service—it was racism.
Atmosphere: 1
Service: 1
JASON GARDINER
Had a pepperoni pretzel here and it was awful. Wouldn’t recommend. Frozen dry day old product. Go to Wetzel’s pretzels around the corner if you want fresh great pretzels!
Food: 1
Destiny Johnson
I work downstairs and this is hands down the best place to get fresh food that tastes amazing! I have become best friends with the lovely ladies that work there it makes my whole day when I seen them at lunch. If you’re ever are in the mall and don’t want any of the nasty stuff from the food court please go see the lovely people that’s work here!
Never a disappointment from this place!!!I've gotten it so many times and every time the food is awesome and the staff are just wonderful people ❤️I will continue to go there alot!!
Atmosphere: 5
Food: 5
Service: 5
Alexandra Sheard
excellent sandwiches, friendly service :)
Atmosphere: 5
Food: 5
Service: 5
Bea Choi
I love the pepperoni pizza pretzels from here!!! Delicious ?
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Pretzels, Sausage Rolls
Moe P
Always
Atmosphere: 5
Food: 5
Service: 5
A
Great pretzels... super fresh and flavourful! Friendly staff. Reasonable prices. Would recommend.
Becky Sullivan
Always great service, friendly staff. No matter what I get here I'm never disappointed!
James Waurynchuk
Had some great coffee tonight. A young gentleman made fresh coffee for my wife and I eventhough they were closing soon. Great customer service! I have had pretzels here before and they were good. There is plenty of free parking at the mall.
Very bad customer service. I simply asked for a cup of tap water, and the employee said it would cost $1. Surprised, I asked if he was really charging for tap water, and he confirmed. I thanked him and then asked where I could find the food court. His response? “Go ask someone else, you’re wasting my time.” I was shocked by his attitude and asked him to be more respectful, but he insisted he was being respectful and told me to walk away.
I took a picture of the store to remember its name, and at that point, he started screaming at me. I have never experienced such poor and rude customer service before. Unfortunately, I strongly feel that this treatment was racially motivated cause I am black, as I was treated with complete disrespect for no reason. This was not just bad customer service—it was racism.
Atmosphere: 1
Service: 1
Had a pepperoni pretzel here and it was awful. Wouldn’t recommend. Frozen dry day old product. Go to Wetzel’s pretzels around the corner if you want fresh great pretzels!
Food: 1
I work downstairs and this is hands down the best place to get fresh food that tastes amazing! I have become best friends with the lovely ladies that work there it makes my whole day when I seen them at lunch. If you’re ever are in the mall and don’t want any of the nasty stuff from the food court please go see the lovely people that’s work here!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pretzels, Devilled Eggs, Jalapeno Cheddar Pretzel
Never a disappointment from this place!!!I've gotten it so many times and every time the food is awesome and the staff are just wonderful people ❤️I will continue to go there alot!!
Atmosphere: 5
Food: 5
Service: 5
excellent sandwiches, friendly service :)
Atmosphere: 5
Food: 5
Service: 5
I love the pepperoni pizza pretzels from here!!! Delicious ?
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Pretzels, Sausage Rolls
Always
Atmosphere: 5
Food: 5
Service: 5
Great pretzels... super fresh and flavourful! Friendly staff. Reasonable prices. Would recommend.
Always great service, friendly staff. No matter what I get here I'm never disappointed!
Had some great coffee tonight. A young gentleman made fresh coffee for my wife and I eventhough they were closing soon. Great customer service! I have had pretzels here before and they were good. There is plenty of free parking at the mall.
Restaurantji Recommends
Always great service, friendly staff. No matter what I get here I'm never disappointed!
Customer service is great. They're very friendly and efficient too. The food is fresh and flavorful and decently priced.
Excellent deli, great sandwiches and quick bites, quality ingredients.
Customer service is great. They're very friendly and efficient too. The food is fresh and flavorful and decently priced.
Greatest jalapeno pretzel ever. Ever!
Loading...