Second Cup Café
1919 Southland Dr SW, Calgary
(403) 255-7414
Recent Reviews
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Nice caramel latte by Akash, thankyou for great service.
Atmosphere: 5
Food: 5
Service: 5
The customer service at this location is exceptional, making each visit a delightful experience. Their fresh coffee is a treat, complemented by a friendly and attentive staff. The store front is consistently clean and well-organized, enhancing the overall ambiance. Additionally, the incredible rewards program offers great value. I highly recommend this location for enjoyable and refreshing beverages.
Atmosphere: 5
Food: 5
Service: 5
I had the pleasure of being assisted by Akash, the manager at the 1919 Southland Dr. location, and I was thoroughly impressed by his exceptional customer service. I was searching for a specific seasonal coffee flavor that was out of stock across the city. Akash not only took the time to listen to my request but went above and beyond by offering to check availability at the Banff location. He even volunteered to pick it up himself the following day if they had it in stock. His dedication and willingness to go the extra mile truly stood out and made for an outstanding customer experience.
Service: 5
I met Akash he has make me a great taste of moccaccino
Atmosphere: 5
Food: 5
Service: 5
Always understaffed! Super long waits because the staff can't handle the volume. Management needs to hire more people
Customer service is terrible.
Atmosphere: 3
Food: 2
Service: 1
The phone number listed on Google maps and on the website is not correct. I cannot get through to the store. I was told to call if there was issues with the grounds. I was also over charged for my grounds. I was charged $19 for a 1L bag when it should have been $13.
Very friendly staff
Atmosphere: 5
Food: 5
Service: 5
Great location, love the espresso taste. Just to let you know that your hours are incorrect, I came thinking it closes at 9 but it closed at 7. I have suggested an edit to google but please rectify this.
I just had coffee. I like Second Cup
Restaurantji Recommends
Worker apron very soiled, shortly after opening. Looks unwashed for some time. May not reflect a clean environment to the customer. Location has a grimy feel compared to other locations
Great coffee. First time. Little expensive.
Atmosphere: 5
Food: 5
Service: 3
I love it there, the staff are amazing, truly wonderful people, the atmosphere makes it a perfect place for studying or visiting with friends, and the food and drinks are delicious! I recommend it to all my friends😊
Atmosphere: 5
Food: 4
Service: 5
Great chai latte, same like always Best
Atmosphere: 5
Food: 5
Service: 5
Anytime I try to order off DoorDash at specifically this second cup. They out of stock everything, it’s an early morning order and this has happened multiple times. Disappointing really.
Atmosphere: 1
Food: 1
Service: 1
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