Shawarma Passion

The food without question has been consistently good, it's why I always go back but on top of that its the service I get that makes me come back. I would like to give 2 big thumbs up for Mastan, he was super accommodating for my order and really nice. This has made me a returning customer

Atmosphere: 4

Food: 5

Service: 5

Good service and great workers Rami Mastan and Housain were funny and nice and the shawarma is a 10/10

Atmosphere: 5

Food: 5

Service: 5

We stopped by for some wraps and Rami did a great job loading us up with some good food and a good attitude!

You've gotta see the size of the donair chunks in this thing!! It totally makes up for the ice cold tables and chairs haha

Atmosphere: 4

Food: 5

Service: 5

I had an amazing experience at the shawarma Passion, the chicken shawarma was really perfectly cooked and very juicy. The customer service was very good the workers name Sadia, Mustan, Sami, Hussain and Nabila was very friendly and funny. I really recommend it to everyone.

Atmosphere: 5

Food: 5

Service: 5

This place is amazing. The staff is so kind and fun. The food is the best in town. I dont know if ownership has changed or what happened but they have really up'd their game! 100% recommend!!!

Atmosphere: 5

Food: 5

Service: 5

This was my first time ordering from Shawarma Passion, and unfortunately it turned into a very stressful and disappointing experience. I placed my order through DoorDash around 6:00 pm for shawarma platters, not wraps. Before the order arrived, I even called the restaurant to confirm they were the correct branch, and I was told yes.

When the delivery arrived, it was the wrong order. I was given shawarma wraps instead of platters, so I refused to accept it and asked the dasher to report it to DoorDash. The restaurant then spoke directly to the dasher, and a female staff member told me to leave the issue with them and that they would prepare a fresh order and deliver it themselves. I stayed calm and agreed.

However, despite this, the dasher marked the order as delivered and even took a partial photo while leaving. I immediately contacted DoorDash and clearly explained that I did not receive the order and asked them not to reorder it, as the restaurant had already committed to delivering it.

At around 7:15 pm, I called the restaurant to ask about my order. A male staff member answered and was extremely rude. He told me it would take another hour, and when I expressed frustration, he hung up on me. About ten minutes later, he called back, apologized, and said they would deliver the food. I agreed and waited.

The order finally arrived around 8:00 pm. When I opened it, the food quality was very poor. The beef was burnt, there was almost no sauce, and it was not enjoyable or properly prepared. I could not eat the meat and only ate some rice and hummus.

Shortly after, I experienced severe stomach pain, which made the situation even worse. Between the wrong order, false delivery confirmation, rude customer service, long delay, and poor food quality, this was an unacceptable experience. I genuinely regret ordering from this place and would strongly advise others to be cautious when ordering from Shawarma Passion.

Food: 1

Service: 1

It’s exactly the same is shawarma palace just a different name

Atmosphere: 5

Food: 5

Service: 5

The young man in the back, named shakib was rally polite, asked for my order and asked how my day, I felt very welcomed. He took my order and made it with 5 minutes, as he promised. Would definitely come back.

Atmosphere: 5

Food: 5

Service: 5

Ordered the mixed platter with chicken and beef donair and it was really delicious, fresh, flavorful, and filling. Big shoutout to Deep and the team for the friendly, great service!

Food: 5

Service: 5

food was so good , worth a visit.

Atmosphere: 5

Food: 5

Service: 5

They have the best customer service and best food. Love the food highly recommend to everyone.

Atmosphere: 5

Food: 5

Service: 5

The quantity and quality both are good for the price.

Atmosphere: 4

Food: 4

Service: 4

Bought a platter tonight really good don't eat shawarma often but this platter change my taste definitely coming back and big shoutout to Mastan and hussain for the hospitality and making the best quality. Highley recommended

Atmosphere: 5

Food: 5

Service: 5

Rami was amazing great service

Great service By Mastan and amazing shawarma! The worker was very friendly, respectful, and made my order exactly how I wanted. You can tell they really care about customers. Highly recommended!

Atmosphere: 5

Food: 5

Service: 5