Sheraton Cavalier Calgary Hotel

During a recent stay my work vehicle was broken into and window smashed. As I was busy all day, the general manager personally arranged and coordinated for a repair, and even offered to cover the cost! Additionally, he had hotel staff clean out the glass and temporarily patch the window until the repair could be completed. This is customer service at an unprecedented level and should be acknowledged. Rooms and facilities also very nice!

This place is awesome for the kids. The pool has 2 watersides which our kids love. And 2 hottubs for us to relax in. Pool for swimming and a little kiddie pool. They have towels and life jackets available in the pool area. They also have a little concession in there.

0 out of 5 stars for the reasturant right inside the door. The food was tiny portions, one didn't come out till almost an hour after the others and it was barely cooked fish. Disgusting. The waiter disappeared in the back and didn't come back for over an hour. We had to speak to the bartender for our food and to send it back. A lot of money for barely any food or uncooked super late food that wasn't edible.

The pub is great, the food was great. The beat chicken wings i have had in a really long time! Drinks were wonderful as well. Vlts if you are into that.

Came for the pool! Our kids love a good hotel pool and especially with the slides.
Building is definitely older, our shower was super tough to get from bath mode to shower mode. The TV in our room at max volume was just barely loud enough to hear. Staff were excellent and the room seemed pretty clean.

Great location. Rooms were quiet, clean and comfortable. Fantastic water pressure from the shower. We had a blast at the pool going down the slides.

Hotel was good. Make sure to lock your vehicle doors.

Had a very lovely stay here. Got upgraded to the suit. The rooms were very big and the location was great if you don't want to go deep into

Service: 4

Nice rooms. Great smelling body wash and hair products. Huge hotel. Pillows were great.

Service: 5

Be aware ! Ask when you book if breakfast is included!! We were shocked on two counts : we are long time guests of this particular Sheraton dating back to our honeymoon, and secondly: as Marriott bonvoy members we have NEVER stayed at a Marriott that CHOOSES which guest members get to have breakfast ! Nonsense !! Other than the fact that we didn’t qualify for a breakfast voucher ( I will be contacting Marriott about that) The staff was friendly, the rooms were clean, with a lovely comfortable bed, wine glasses, water glasses, but PAPER CUPS for coffee. Waterslides were freshly painted and the pool area was clean and well maintained. Nice bedding and towels. Pet freindly ! We ordered pizza from the restaurant the first night ( it was ok) and the second night we enjoyed the beautiful cozy Henry’s pub … excellent service, amazing beef dips, we sat by the fireplace. … … overall a pleasant stay. Oh ! the hotel is quiet !!! It was neat watching the planes fly in and out but we didn’t hear any noise ! The hotel is about 15 -18 minute drive from YYC.

Service: 5

Lovely hotel for a quick weekend staycation! I was a little disappointed to find that the hotel bar closed at 11. Staff was friendly and the lobby was gorgeous! The rooms were a little rough, clean but missing odd things like a bathroom fan, and small patches of drywall.

Service: 5

Went there as a one night staycation. The restaurant in the lobby had a delicious menu to choose from. The rooms were great. Comfortable and well appointed.

Service: 5

Rooms are slightly dated. The lock on the washroom door doesn't lock into place. Otherwise it's a nice hotel.

Service: 4

Free parking - we booked the hotel because of Marriott lounge / club. However it is always closed between Friday and Monday ?

Swimming pool quite old and a huge amount of playing children

Service: 2

Have zero complaints. Was a very nice stay here. Quiet. Air conditioning. Easy check in and check out. Plenty of close parking spots and had a nice corner room with a view of the planes coming and going. Complimentary breakfast was delicious.

Service: 5

Definitely worth it

Service: 5

Starting to show it's age. Staff are very friendly though. Poor parking area for check ins and only 3 handicap parking spots for a hotel this size is ridiculous

Service: 4