Not as good as i remember it used to be. Service was poor. they tried hard and had a good attitude but really just didn't know how to offer that next-level steakhouse experience that I expect from somewhere with that reputation.
Charlotte
Most of us enjoyed our meals but one dinner was very skimpy. One small fish & sm amt of fries. Very disappointed. The food is very expensive therefore would appreciate a larger plate full of the fish n chips
Richard
Disappointed in the overall Ambience change. The old Smugglers had character with the fireplace and old style seating. Not the same anymore which is very disappointing
Jennifer
We had an incredibly overworked (they were short staffed this night) waiter who was very pleasant and friendly, and professional. The food was delicious. We were first timers to Smugglers and really enjoyed our food. My only ‘complaint' would be is that they need to make the outside of their door more welcoming. As we had never been to Smugglers, we weren't sure where the main door was.
Jamie
We went for the Sunday buffet brunch this weekend. Everything I ate was tasty but they were missing a few key items that would make it worth the $40 There was very little fruit (only what was cut up for the chocolate fountain) and no crepes, Waffles or French toast. The only option was pancakes, which just aren't appealing in hot tray, nor something worth $40. The cold bar was primarily just salad as well, unless I missed the seafood. If you're a prime rib fan, you'll definitely be happy with that side of things! It was good, but not worth the price when compared to other Sunday brunches in the city.
Michael
Food wasn't cooked to order, a bit overcooked. Took a longer time to get service and delivery of the food.
Gary
We had prompt and friendly staff looking after us. The prices were reasonable. You can see their menu and prices on their website so you know in advance what to expect. Loved the food and all 5 said their selection was good
Cherill
Our dinner was delicious, however we were very disappointed the salad bar was an additional charge. The calamari we had was barely eatable it was so tuff, we mentioned this to the wait staff, no compensation though, the other thing we were disappointed in was No More Mud Pie, the Mud Pie was delicious! In the past.
Peter Triadopoulos
Paid 90 dollars for a Sub-Par breakfast
Atmosphere: 2
Food: 2
Service: 2
Denise Stickley
We went to the Saturday buffet and it was amazing! Huge selection of food and it was all delicious
Waited soooo long tonight party of 11 should not have been that difficult... some food was good but most was cold or gross... sad thing this used to be my dad's favorite restaurant every time we were in Calgary we would go... so sad at the service but mostly the food
Atmosphere: 1
Food: 1
Service: 1
Mike Hartford
Great dinner
Atmosphere: 5
Food: 5
Service: 5
Kristi
The service is usually much better but was still very happy with the restaurant. I bet next time it will be a 5 again
Atmosphere: 5
Food: 5
Service: 3
SMITH Maria
⭐️⭐️⭐️⭐️⭐️ We were so happy to be served by Mehakdeep again! She is always welcoming, humble, and attentive. She explained the buffet really well, kept checking on all the tables, refilled water on time, and cleared plates promptly. I also noticed how active and caring she was compared to other servers—while some didn’t seem very welcoming or attentive, she stood out by giving excellent service. On top of that, I really love her smile—it makes the whole experience even warmer and more enjoyable. She truly goes above and beyond and is a perfect example of what great service looks like
Atmosphere: 5
Food: 5
Service: 5
Michelle Scott
This is not the Smugglers we knew a loved. Doors are confusing coming in. Food for the price is awful. Never going back.
Not as good as i remember it used to be. Service was poor. they tried hard and had a good attitude but really just didn't know how to offer that next-level steakhouse experience that I expect from somewhere with that reputation.
Most of us enjoyed our meals but one dinner was very skimpy. One small fish & sm amt of fries. Very disappointed. The food is very expensive therefore would appreciate a larger plate full of the fish n chips
Disappointed in the overall Ambience change. The old Smugglers had character with the fireplace and old style seating. Not the same anymore which is very disappointing
We had an incredibly overworked (they were short staffed this night) waiter who was very pleasant and friendly, and professional. The food was delicious. We were first timers to Smugglers and really enjoyed our food. My only ‘complaint' would be is that they need to make the outside of their door more welcoming. As we had never been to Smugglers, we weren't sure where the main door was.
We went for the Sunday buffet brunch this weekend. Everything I ate was tasty but they were missing a few key items that would make it worth the $40 There was very little fruit (only what was cut up for the chocolate fountain) and no crepes, Waffles or French toast. The only option was pancakes, which just aren't appealing in hot tray, nor something worth $40. The cold bar was primarily just salad as well, unless I missed the seafood. If you're a prime rib fan, you'll definitely be happy with that side of things! It was good, but not worth the price when compared to other Sunday brunches in the city.
Food wasn't cooked to order, a bit overcooked. Took a longer time to get service and delivery of the food.
We had prompt and friendly staff looking after us. The prices were reasonable. You can see their menu and prices on their website so you know in advance what to expect. Loved the food and all 5 said their selection was good
Our dinner was delicious, however we were very disappointed the salad bar was an additional charge. The calamari we had was barely eatable it was so tuff, we mentioned this to the wait staff, no compensation though, the other thing we were disappointed in was No More Mud Pie, the Mud Pie was delicious! In the past.
Paid 90 dollars for a Sub-Par breakfast
Atmosphere: 2
Food: 2
Service: 2
We went to the Saturday buffet and it was amazing! Huge selection of food and it was all delicious
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Waited soooo long tonight party of 11 should not have been that difficult... some food was good but most was cold or gross... sad thing this used to be my dad's favorite restaurant every time we were in Calgary we would go... so sad at the service but mostly the food
Atmosphere: 1
Food: 1
Service: 1
Great dinner
Atmosphere: 5
Food: 5
Service: 5
The service is usually much better but was still very happy with the restaurant. I bet next time it will be a 5 again
Atmosphere: 5
Food: 5
Service: 3
⭐️⭐️⭐️⭐️⭐️
We were so happy to be served by Mehakdeep again! She is always welcoming, humble, and attentive. She explained the buffet really well, kept checking on all the tables, refilled water on time, and cleared plates promptly. I also noticed how active and caring she was compared to other servers—while some didn’t seem very welcoming or attentive, she stood out by giving excellent service. On top of that, I really love her smile—it makes the whole experience even warmer and more enjoyable. She truly goes above and beyond and is a perfect example of what great service looks like
Atmosphere: 5
Food: 5
Service: 5
This is not the Smugglers we knew a loved. Doors are confusing coming in. Food for the price is awful. Never going back.
Atmosphere: 2
Food: 1
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