Starbucks

This used to be a great location, but now it’s completely gone downhill. Your only job is to make coffee — and somehow you still can’t get that right. How do you forget to add syrup and make the drink taste like watered-down garbage?

Honestly, even McDonald’s coffee tastes better at this point. That says everything.

What’s worse is that this isn’t a one-time mistake — it’s been happening several days in a row. Orders are constantly messed up, things are forgotten, and the quality has dropped hard.

This location has become a complete disappointment. Do better.

Atmosphere: 1

Food: 1

Service: 1

this has happened way to many times at this location. this one girl with glasses and red hair always puts to much ice after i ask for light ice she brings me the drink and half of it is filled with ice this has happened everytime im not joking. when i ask them to remake the drink they don’t. one time i found a hair in my drink too it was red hair! so… this girl shouldn’t be making drinks. i’m never coming here again

Atmosphere: 1

Food: 1

Service: 1

I came in on a busy Saturday and ordered a matcha latte, with about 20 minutes before my appointment. I understood it was busy, but after waiting 20 minutes, I decided to ask for a refund and come back after my appointment. I was told the drink was almost ready, but it ended up being the wrong order. On top of that, the comment about how busy it was felt unnecessary. I was completely fine waiting and coming back — I just didn’t have enough time. Now I’m late for my appointment and still received the wrong drink.

The music was way too loud. All people at tables or in line were talking so loud to be heard over the music. The chairs were also awkwardly low for the height of the tables. Not my favorite experience at a Starbucks.

Atmosphere: 1

Food: 3

Service: 4

Everything is fine except guy named Stephen Asian with glasses he needs to learn cs and eye contact and know how to talk with customers with manners.
Gave me an attitude like he getting pissed how I my order got a bit complicated.

Atmosphere: 5

Food: 5

Service: 2

Every time I’ve been here they are always busy. The atmosphere is very good.

Atmosphere: 5

Food: 5

Service: 5

New store design strikes again and takes away inside seating options, as Starbucks runs away what it was known for. The large counter was not needed.

Atmosphere: 1

Today, January 2nd, around 7:35 a.m., we were assisted by Stephen when ordering a couple of drinks. Unfortunately, the experience was not good. His attitude was unfriendly and made us feel as if we were asking for something for free. I understand that it is a café and that there can be very busy moments, but Starbucks is known precisely for its warmth and good customer service, and on this occasion that was not reflected in the service we received.

Atmosphere: 1

Food: 5

Service: 1

Clean and quiet environment

Atmosphere: 5

Food: 5

Service: 5

me and my friends came in for one drink for a friend it took over 20 minutes. When we came up to Sam to ask about our drink politely she gave us attitude and made us continue to wait for one simple drink while people ahead of us got there huge orders before us.

We ordered a small strawberry aci and in total almost took a half hour. No kindness in customer service we didn’t mind the wait but the attitude ruined my experience

Atmosphere: 1

Food: 1

Service: 1

Cold drink

Atmosphere: 5

Food: 5

Service: 4

I ordered a tranta size pink drink, it should have two scoops of strawberry, but only 4 pieces, so not sweet as before. I also ordered a tranta size peace iced green tea lemonade, it should have 7 pumps of syrups, however, it tastes no sweet!!!!!!!! What is wrong with here?

Atmosphere: 5

Food: 1

Service: 5

Had hair and what looks like dirt in the ice the out in the cup.

Atmosphere: 3

Food: 1

Service: 2

Great coffee and wrap

Atmosphere: 5

Food: 5

Service: 5

They mess up my order all the time. Cant have caffeine and they added it despite clarifying for ages when I ordered the caramel ribbon crunch (now its seems to be discontinued so no longer an issue) but I cant tell u how many times I got home and realized. Even when I started checking before leaving when you went back in it added so much waiting time since ur drink is made after getting back in line and waiting for everyone else's drinks to be made and this was with ordering the right drink AND specifying NO COFFEE plz. Even when it's not about a health issue they mess up our order giving us a different flavour which we end u ignoring because of the line up issue. And also not made right like the drink taste so icy and unblended at times. I dont know if it's a new employee but sometimes our drinks are good but other times everyone's drink is off.

Also seems like new staff as this staff is unkind and untrained as well.

Second quality. They often sell baked goods that seem over their best date. I'll update a pic as an example once I get it from my phone. Absolutely nasty.

Also Starbucks wide but why get rid of the lactose free milk. it was an extra charge and one of the main reasons we picked Starbucks over other stores. some ppl cant have the alternatives like almond milk. hope you add it back in the future. As well as the removal of the uncafinated version of drinks too. very helpful for those with health issues or children.

Lastly, my main reason for the review the flys at this location are getting out of hand. there are so many they really should lay out some traps or something its unhygienic.

Atmosphere: 1

Food: 3

Service: 1