I visited on red cup day, ordered hot chocolate (eligible for cup redemption per Starbucks website). Despite payment, no red cup was provided. Inquiring about it, the staff, struggling with English, ambiguously indicated I would get it later. At pickup, the cup was still absent. Noting this, I encountered another staff with language barriers again. The manager came out and asserted hot chocolate wasn't part of the red cup promotion. Despite showing the qualifying list, she insisted only peppermint hot chocolate qualified. Eventually, I got the cup, but I urge Starbucks to ensure staff awareness of eligible drinks. Today's service left me disappointed and unsatisfied.
Markus Lee
Quality is just ok, and a tall women working there is so nice and kind. Thanks for nice smile, I go there everyday with my colleagues.
Atmosphere: 5
Food: 5
Service: 5
Annie Chu
No where to charge your phone or laptop. Cannot order ahead in the app. The washroom needs a passkey. Not a true Starbucks.
Atmosphere: 3
Food: 3
Service: 3
Luke B
The lady at the till would not allow me to use my free birthday drink. The Starbucks apps states this is available at all locations.
Service: 1
hasan unlu
People(especially manager i think) don’t understand English which I am ok with it but they should at least know what vegan means! Asked if they have the vegan bagel she couldn’t answer or didn’t even know what vegan was. Also ordered bagel with butter but got charged for cream cheese. It is just not fitting Starbucks quality unfortunately. Especially when a lot of people have allergies to everything these days, gotta train food handler better. Their attitude was nice tho.
Atmosphere: 4
Service: 2
Brian M
Staff is very friendly, and drinks are normal Starbucks quality joe despite it not being a corporately owned shop. Being a franchise you can’t redeem points and free drinks etc. or order ahead, but that seems to just make it less busy than a normal ‘Bucks, which I like for a quick coffee run.
Tony Rigby
Best staff and tasty drinks. Thanks for delivering and always being friendly. Manager is the best!!
K Jova
Don't go to this Starbucks if you want to redeem a birthday coffee. Apparently they can't go that. How can you be 1/2 of a Starbucks?It was a convenient location but I won't go again because why give to them if they don't give back.
Atmosphere: 4
Food: 3
Service: 3
3031950
Running errands, rainy day and riding transit, I walked into the Glenmore Landing Starbucks where young women behind the counter had noticed my disarray and gifted me with a complimentary coffee. Very sweet, very kind ..... and much appreciated.
Ben B
Just needed a quick coffee while doing a round of errands in the area and stopped here. They don't have a drive through, which makes the pace of things at this location a bit less frenetic than others, and there's always been a very laid-back ambience here. The coffee was great and the staff very friendly.
Corp look and features and usual coffees Wait staff is all local hires and appear to be Uni students. A few expensive food items nothing all that different from any other starbucks.
I visited on red cup day, ordered hot chocolate (eligible for cup redemption per Starbucks website). Despite payment, no red cup was provided. Inquiring about it, the staff, struggling with English, ambiguously indicated I would get it later. At pickup, the cup was still absent. Noting this, I encountered another staff with language barriers again. The manager came out and asserted hot chocolate wasn't part of the red cup promotion. Despite showing the qualifying list, she insisted only peppermint hot chocolate qualified. Eventually, I got the cup, but I urge Starbucks to ensure staff awareness of eligible drinks. Today's service left me disappointed and unsatisfied.
Quality is just ok, and a tall women working there is so nice and kind. Thanks for nice smile, I go there everyday with my colleagues.
Atmosphere: 5
Food: 5
Service: 5
No where to charge your phone or laptop. Cannot order ahead in the app. The washroom needs a passkey. Not a true Starbucks.
Atmosphere: 3
Food: 3
Service: 3
The lady at the till would not allow me to use my free birthday drink. The Starbucks apps states this is available at all locations.
Service: 1
People(especially manager i think) don’t understand English which I am ok with it but they should at least know what vegan means! Asked if they have the vegan bagel she couldn’t answer or didn’t even know what vegan was. Also ordered bagel with butter but got charged for cream cheese. It is just not fitting Starbucks quality unfortunately. Especially when a lot of people have allergies to everything these days, gotta train food handler better. Their attitude was nice tho.
Atmosphere: 4
Service: 2
Staff is very friendly, and drinks are normal Starbucks quality joe despite it not being a corporately owned shop. Being a franchise you can’t redeem points and free drinks etc. or order ahead, but that seems to just make it less busy than a normal ‘Bucks, which I like for a quick coffee run.
Best staff and tasty drinks. Thanks for delivering and always being friendly. Manager is the best!!
Don't go to this Starbucks if you want to redeem a birthday coffee. Apparently they can't go that. How can you be 1/2 of a Starbucks?It was a convenient location but I won't go again because why give to them if they don't give back.
Atmosphere: 4
Food: 3
Service: 3
Running errands, rainy day and riding transit, I walked into the Glenmore Landing Starbucks where young women behind the counter had noticed my disarray and gifted me with a complimentary coffee. Very sweet, very kind ..... and much appreciated.
Just needed a quick coffee while doing a round of errands in the area and stopped here. They don't have a drive through, which makes the pace of things at this location a bit less frenetic than others, and there's always been a very laid-back ambience here. The coffee was great and the staff very friendly.
Restaurantji Recommends
Good coffee. It's a great place to meet friends
Don't like Starbucks
quick service.
Good coffee. It's a great place to meet friends
Corp look and features and usual coffees Wait staff is all local hires and appear to be Uni students. A few expensive food items nothing all that different from any other starbucks.