Starbucks
Hotel Arts, 156 13 Ave SW, Calgary
(403) 237-9067
Recent Reviews
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Do not door dash or uber eats from this location! On multiple occasions we received the wrong order, parts of someone else’s order, or have items missing. Poor organization.
Food: 3
Service: 2
They made my morning 😭😭 💕. The cashier that took my order was pleasant to talk to and the one that was handing the drinks. I love it here. In addition, the matcha that I ordered is matchaing
Food: 5
Extremely rude staff. I asked for a coffee cake not heated and I literally watched the employee put it in the oven. When I returned it to the counter asking for one that wasn’t heated, he said it wasn’t warm and was very rude to me.
I get that it’s really not that big of a deal, but I specifically said I didn’t want it warmed and they did anyway and then proceeded to be rude after they made the mistake.
Service: 1
Great food and drink. Had real mugs and plates for eating at the location. Was also the only local Starbucks open early on a Sunday.
Atmosphere: 5
Food: 5
Service: 5
Friendly staff Starbucks
Atmosphere: 5
Food: 5
Service: 5
I don't know what’s going on with the mopping policy at this location but it needs to be revised. One barista was handling both the till and the drinks with four customers waiting in line, while her colleague was patiently mopping the floor. I can't blame the staff, for they were just following orders, but the manager should not make mopping a higher priority than serving drinks.
Atmosphere: 3
Food: 3
Service: 1
Never had a coffee here before. So i tried it this morning and loved it! The service was also amazing 👏
Atmosphere: 5
Food: 5
Service: 5
Very disappointed!
The customer service here was terrible. The staff were rude, unprofessional, and made me feel very uncomfortable. I came to Starbucks to relax, but ended up leaving frustrated. I really hope management takes this seriously and improves their service.
Atmosphere: 1
Food: 1
Service: 1
Nice clean. Staff are quick and don’t mess around. You’re not waiting hours and hours for your drink like back home in Sudbury every single time. No line up. Staff are efficient and friendly. Would die for a Starbucks like this in Sudbury.
Atmosphere: 5
Food: 5
Service: 5
I didn't like my experience buying coffee at this store. I ordered a cappuccino. It was overroasted. And the amount of drink in the glass also surprised me 😳 I ordered a medium size, but the coffee was at the bottom of the glass and this for $5.75. I won't go back there and neither will my friends. We now buy coffee elsewhere
Atmosphere: 3
Food: 1
Service: 3
Restaurantji Recommends
Shout out staff here, I accidently cut my knee and it was bleeding but the staff gave me the bandage. Thank you!!!
Service: 5
Good service, quite a bit of seating - just what you would expect from Starbucks.
Atmosphere: 4
Food: 4
Service: 4
Some of the staff are really not welcoming or nice. I literally just walked out of the store due to their attitude. I’ve had pleasant experiences with other staff before.
The store doesn't know how to pack delivery orders properly - forgetting basic items like ketchup
Food: 1
Service: 1
Happy to check and see how the Wi-Fi is ✔️👍
Atmosphere: 5
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