Starbucks
3625 Shaganappi Trail NW, Calgary
(403) 286-5510
Recent Reviews
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I have never been to a Starbucks that moves so slow. 1 person on till and 1 person making the drinks.
The line up is so far in the mall.
Ordered a latte and it was way too bitter. It tasted burnt and unbalanced. I expect better consistency from Starbucks, especially for a basic drink like a latte.
Atmosphere: 2
Food: 3
Service: 4
I visit this starbucks often, especially for mobile orders, and their staff is amazing! This location is often insanely busy and they truly handle it with grace every time. Today (Nov 7) i was there around noon and there were like 20 orders on the screen and they had a staff member standing at the counter coordimating it all. That person needs a raise! Absolute rockstar (i believe the name was Elise). Chaos coordinator extrordinaire they kept everything moving smoothly and greeted every person picking up with a hello and handled any concerns with grace. 15/10
Atmosphere: 5
Food: 5
Service: 5
Always fresh coffee, great service. Good location.
Atmosphere: 5
Food: 5
Service: 5
The slowest stuff I’ve ever seen! I was waiting for my order , simple flat white for a 20 min ! That’s insane! Never again !
The waiting time is almost 15 minutes this is not good. They should add more people to do the drinks preparation.
Service: 1
Friendly greeting, excellent decently fast service, it's a mall so ambiance isn't their fault but the store itself was nice. Drink tasted good with good portion size. Just wish it was cheaper
Atmosphere: 3
Food: 5
Service: 5
Sierra made the best pumpkin spice latte I've ever had, and she was super nice too. Great customer service.
Atmosphere: 3
Food: 4
Service: 5
Staff seem overwhelmed and not very pleasant at all. Lots of people working but only seem to have one person actually making the drinks. Heaven forbid you ask for a glass of water for my mom (I mobile ordered 2 drinks). Was told you need to add it to your order, said I mobile ordered and there is no option even to purchase a bottle of water!! Eye roll, told to go to the till and order it. Finally Slams small cup of water down and tells the girl at the register to ring in a glass of water? If it was a bottle I’d understand but a tall cup?
I understand they are busy and I said no rush but feel this wasn’t a massive request. I worked at Starbucks and had people ask all the time and I never had an issue… it’s water and for someone who is a paying customer.
Atmosphere: 1
Food: 3
Service: 1
Bad service! Bad attitude! Bad quality!
The staff don’t know how to make the correct drinks. I ordered two different drinks within two days, but the staff made them all wrong. And they always have a very bad attitude.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Those pop-pop pearls may have been bottom of barrel 😕 Everything else was good...
Atmosphere: 5
Food: 5
Service: 5
This store doesn’t even give free waters anymore..
Atmosphere: 1
Food: 1
Service: 1
So bad
Atmosphere: 1
Food: 1
Service: 1
Service in this place is extremely slow
There was only one person working. The poor girl had to ring drinks in between making them. The service was slow. I had originally rated this Starbucks a 2. I thought I would give it them another try. Second time the worst. There was one girl at the till again and I witnessed the other girl at the till deterring people from ordering because the wait time was 15 mins.
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