Starbucks
3625 Shaganappi Trail NW, Calgary
(403) 286-5510
Recent Reviews
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The waiting time is almost 15 minutes this is not good. They should add more people to do the drinks preparation.
Service: 1
Friendly greeting, excellent decently fast service, it's a mall so ambiance isn't their fault but the store itself was nice. Drink tasted good with good portion size. Just wish it was cheaper
Atmosphere: 3
Food: 5
Service: 5
Sierra made the best pumpkin spice latte I've ever had, and she was super nice too. Great customer service.
Atmosphere: 3
Food: 4
Service: 5
Staff seem overwhelmed and not very pleasant at all. Lots of people working but only seem to have one person actually making the drinks. Heaven forbid you ask for a glass of water for my mom (I mobile ordered 2 drinks). Was told you need to add it to your order, said I mobile ordered and there is no option even to purchase a bottle of water!! Eye roll, told to go to the till and order it. Finally Slams small cup of water down and tells the girl at the register to ring in a glass of water? If it was a bottle I’d understand but a tall cup?
I understand they are busy and I said no rush but feel this wasn’t a massive request. I worked at Starbucks and had people ask all the time and I never had an issue… it’s water and for someone who is a paying customer.
Atmosphere: 1
Food: 3
Service: 1
Bad service! Bad attitude! Bad quality!
The staff don’t know how to make the correct drinks. I ordered two different drinks within two days, but the staff made them all wrong. And they always have a very bad attitude.
Atmosphere: 1
Food: 1
Service: 1
Those pop-pop pearls may have been bottom of barrel 😕 Everything else was good...
Atmosphere: 5
Food: 5
Service: 5
This store doesn’t even give free waters anymore..
Atmosphere: 1
Food: 1
Service: 1
So bad
Atmosphere: 1
Food: 1
Service: 1
Service in this place is extremely slow
There was only one person working. The poor girl had to ring drinks in between making them. The service was slow. I had originally rated this Starbucks a 2. I thought I would give it them another try. Second time the worst. There was one girl at the till again and I witnessed the other girl at the till deterring people from ordering because the wait time was 15 mins.
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After a long wait my name was still in process mode I approached the counter when I saw an order placed there I was surprised that my order is already ready while on the monitor is still in process so he did not bother to call my name when my order was ready and my frappuccino had no coffee although I had not specified they should not have coffee in short a horrible service and an order that has nothing with what I ordered
Atmosphere: 1
Food: 1
Service: 1
This must be the absolute slowest Starbucks in the city, 15 plus minutes everytime I order and that includes when it isn't busy. I mobile order ahead of time and it is always at least 10 minutes past when the app suggests it might be ready. Either the staff here need more training or they need to have more staff
Atmosphere: 1
Food: 4
Service: 1
Some reason they can’t make coffee or a pour over, way to weak!
Slowest Starbucks I've ever encountered.
Atmosphere: 1
Food: 1
Service: 1
Tbh, i just go here bc it is close to my work. Staff is really rude. I just customized my drink and they didn't wanna make it. Shaking their head and their attitude was so rude. I might find another Starbucks close to my work. Won't never go their again. Drink take forever to get.
Atmosphere: 1
Food: 1
Service: 1
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