Everything is so watered down. I got 4 drinks(on different days on different months this year) and they were so watered down that I had to once chuck a venti frappe in the trash because it tasted like watered down artificial strawberry ice
Atmosphere: 2
Food: 1
Service: 3
Rebbeca B
Brutal. Barista took my payment for a pike place coffee, told me they were in the process of brewing a new pot. Fine, no biggie, I can wait! Happy for fresh coffee.
What the staff member failed to say was they were closing soon and had no intention of brewing a new batch. They gave me disgusting lukewarm swamp water of all the leftover coffee that had been sitting there for who knows how long. Just tell me you’re closing soon and would rather not brew a whole new pot - I’d have ordered a tea or something else! Not hard to communicate, yet apparently so.
Another barista, a few weeks ago, made my latte with regular milk even though I’d ordered oat milk. I watched them do it and they lied right to my face. Can’t have dairy milk, what a waste of almost 8 dollars with a tip.
Awful, awful, awful.
Atmosphere: 1
Food: 1
Service: 1
Harnoor Kaur Khehra
I customized my order for iced white mocha and it was pathetic The whole drink tastes like just milk they added a lot of milk with i think 1 espresso and less pumps of mocha It wasn’t a coffee but milk in ice.
Atmosphere: 1
Food: 1
Service: 1
har noor
I customized my order for iced white mocha and it was pathetic The whole drink tastes like just milk they added a lot of milk with i think 1 espresso and less pumps of mocha It wasn’t a coffee but milk in ice.
Atmosphere: 1
Food: 1
Service: 1
Eric Lin
Got a Cameral macchiato but they didn’t put any shots inside, it’s just steamed milk.
Atmosphere: 1
Food: 1
Service: 1
Iwan
A nice location and atmosphere but, unfortunately, slow, disorganized service. I ordered a simple drip coffee with one milk. My order was missed, as was another gentleman’s ahead of me. After it became clear my order was forgotten, I mentioned it to the barista, who seemed reluctant to fill the order and offered no apology. I know customer service is difficult, but the morning service didn’t seem overly busy on this day and my order was fairly simple.
Atmosphere: 4
Food: 4
Service: 1
IB
Extremely slow, I ordered a simple coffee. Barista said I needed to wait 5 minutes if it's okay, and I said okay since I trusted the word... after 15 minutes, I reminded her... She said "sorry I forgot " with an attitude! As a result, I waited another 5 minutes because other orders were squeezed... after 20 minutes for a simple cup of black coffee, I was late for my meeting!
Atmosphere: 3
Food: 3
Service: 1
Candace Airhart
Amazing service! I couldn’t figure out something on the app and the cashier was so patient, kind and helpful. She genuinely cared and was actually happy when it got figured out and I got to walk away with a free delicious item. All of the team members were kind, had smiles and you could tell were happy to be there. The vibe is perfect for studying!
Atmosphere: 3
Food: 5
Service: 5
Zal
Recently reopened after renovations and things have not changed for the better. While they make my orders correctly, I often have to clarify or repeat multiple times and have had at least one instance where the cashier appeared not to be familiar with standard menu items and had to ask multiple other employees how to enter them, taking several minutes to input a straightforward order with no customizations. Not ideal for such a busy, high traffic location. It wasn't an issue before the remodel.
There's also barely anywhere to wait for your order where you won't block people from getting to the straws, garbage or recycling bins. There was plenty of space before. Lastly, it's worse as a study or meeting space as the large and medium square tables have been replaced with tiny round ones barely big enough for a laptop.
the cashier today was not friendly and my drink was missing an inch from the top. I work as a barista and I have never served a (paid) drink so low. If there is not enough milk make more! so disappointing. I payed for my drink expecting what I paid for but clearly the baristas here don’t understand that basic ask. Nothing was good about my experience today :(
Atmosphere: 1
Food: 1
Service: 1
V Marie
Always the most kind people and best customer service! 10 out of 10 would recommend!
Atmosphere: 5
Food: 5
Service: 5
Dougulas Chong
I order this so many times,always without the sugar cookies on the top,the important that they make the iced sugar cookie oat latte like the water.Maybe it’s busy every day,just make sure the cup is clean,often is dirty and sticky
Atmosphere: 5
Food: 1
Service: 1
padwork zhong
I order this so many times,always without the sugar cookies on the top,the important that they make the iced sugar cookie oat latte like the water.Maybe it’s busy every day,just make sure the cup is clean,often is dirty and
Everything is so watered down. I got 4 drinks(on different days on different months this year) and they were so watered down that I had to once chuck a venti frappe in the trash because it tasted like watered down artificial strawberry ice
Atmosphere: 2
Food: 1
Service: 3
Brutal. Barista took my payment for a pike place coffee, told me they were in the process of brewing a new pot. Fine, no biggie, I can wait! Happy for fresh coffee.
What the staff member failed to say was they were closing soon and had no intention of brewing a new batch. They gave me disgusting lukewarm swamp water of all the leftover coffee that had been sitting there for who knows how long. Just tell me you’re closing soon and would rather not brew a whole new pot - I’d have ordered a tea or something else! Not hard to communicate, yet apparently so.
Another barista, a few weeks ago, made my latte with regular milk even though I’d ordered oat milk. I watched them do it and they lied right to my face. Can’t have dairy milk, what a waste of almost 8 dollars with a tip.
Awful, awful, awful.
Atmosphere: 1
Food: 1
Service: 1
I customized my order for iced white mocha and it was pathetic
The whole drink tastes like just milk they added a lot of milk with i think 1 espresso and less pumps of mocha
It wasn’t a coffee but milk in ice.
Atmosphere: 1
Food: 1
Service: 1
I customized my order for iced white mocha and it was pathetic
The whole drink tastes like just milk they added a lot of milk with i think 1 espresso and less pumps of mocha
It wasn’t a coffee but milk in ice.
Atmosphere: 1
Food: 1
Service: 1
Got a Cameral macchiato but they didn’t put any shots inside, it’s just steamed milk.
Atmosphere: 1
Food: 1
Service: 1
A nice location and atmosphere but, unfortunately, slow, disorganized service. I ordered a simple drip coffee with one milk. My order was missed, as was another gentleman’s ahead of me. After it became clear my order was forgotten, I mentioned it to the barista, who seemed reluctant to fill the order and offered no apology. I know customer service is difficult, but the morning service didn’t seem overly busy on this day and my order was fairly simple.
Atmosphere: 4
Food: 4
Service: 1
Extremely slow, I ordered a simple coffee. Barista said I needed to wait 5 minutes if it's okay, and I said okay since I trusted the word... after 15 minutes, I reminded her... She said "sorry I forgot " with an attitude! As a result, I waited another 5 minutes because other orders were squeezed... after 20 minutes for a simple cup of black coffee, I was late for my meeting!
Atmosphere: 3
Food: 3
Service: 1
Amazing service! I couldn’t figure out something on the app and the cashier was so patient, kind and helpful. She genuinely cared and was actually happy when it got figured out and I got to walk away with a free delicious item. All of the team members were kind, had smiles and you could tell were happy to be there. The vibe is perfect for studying!
Atmosphere: 3
Food: 5
Service: 5
Recently reopened after renovations and things have not changed for the better. While they make my orders correctly, I often have to clarify or repeat multiple times and have had at least one instance where the cashier appeared not to be familiar with standard menu items and had to ask multiple other employees how to enter them, taking several minutes to input a straightforward order with no customizations. Not ideal for such a busy, high traffic location. It wasn't an issue before the remodel.
There's also barely anywhere to wait for your order where you won't block people from getting to the straws, garbage or recycling bins. There was plenty of space before. Lastly, it's worse as a study or meeting space as the large and medium square tables have been replaced with tiny round ones barely big enough for a laptop.
Atmosphere: 2
Food: 5
Service: 2
Deeam point
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
the cashier today was not friendly and my drink was missing an inch from the top. I work as a barista and I have never served a (paid) drink so low. If there is not enough milk make more! so disappointing. I payed for my drink expecting what I paid for but clearly the baristas here don’t understand that basic ask. Nothing was good about my experience today :(
Atmosphere: 1
Food: 1
Service: 1
Always the most kind people and best customer service! 10 out of 10 would recommend!
Atmosphere: 5
Food: 5
Service: 5
I order this so many times,always without the sugar cookies on the top,the important that they make the iced sugar cookie oat latte like the water.Maybe it’s busy every day,just make sure the cup is clean,often is dirty and sticky
Atmosphere: 5
Food: 1
Service: 1
I order this so many times,always without the sugar cookies on the top,the important that they make the iced sugar cookie oat latte like the water.Maybe it’s busy every day,just make sure the cup is clean,often is dirty and
Atmosphere: 5
Food: 1
Service: 1
Awesome ?
Atmosphere: 5
Food: 5
Service: 5
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