Starbucks
873 85 St SW, Calgary
(403) 240-1759
Recent Reviews
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Leah is amazing!!! My drinks are seriously the best when she makes them but not only that, her attitude and energy are what make this the best Starbucks to visit!
Food: 5
Service: 5
indian myself but everywhere you guys go ruin the place i stopped going tomorrow timmies because of messed up order and not preparing my coffee properly . i had matcha drink but matcha powder is floating at the top it wasn't even busy guys come on do better
I ordered a Caramel macchiato, but it didn't taste as good as I usually get.
Atmosphere: 4
Food: 3
Service: 3
Perfect perfect perfect š
Atmosphere: 3
Food: 5
Service: 4
Extremely Disappointed with Service
If I could give 0 I would.
I donāt understand how, as a paying customer walking in to order two drinks, we had to wait over 25 minutesāonly to watch others who came in after us receive the same drinks we ordered, well before us. These were not mobile orders; they were walk-ins, just like us.
Drive thru was busy, yet seemed to be getting taken care of first, there were over 10 plus cars, they were all taken care of in the time frame we were waiting.
After 20 minutes, I asked how much longer it would be. The barista said they were just about to start our orderāagain, after 20 minutes of waiting. Nearly 30 minutes later, we finally got our drinks. As we walked out, the barista who made our drinks shouted, āHave a good day!ā in a tone that felt condescending, especially considering she knew we were upset.
This isnāt the first time Iāve experienced poor service here. I understand places get busy, but attitude and communication matter. I worked for Starbucks for nearly a decade, and the way customers are treated at this location is completely unacceptable.
I will not be returning, there are better coffee shops around, with excellent service and genuinely seem to care about their customers and the good experience that they have. Seeing since coffee in general is not as it used to be, especially in price.
Atmosphere: 1
Service: 1
Easy to see from the road, quick drive thru, amazing service. The people who work here seem so friendly and are such a vibe. The music playing is a nice touch it's a great study place. It's Starbuck so of course the drinks are perfect. Sometimes it's busy which makes it kinda slow tho.
Atmosphere: 5
Food: 5
Service: 4
Horrible experience. Staff were extremely rude and were all extremely unattractive.
The location is very easy to see from the main road. The drive thru is very easy to access and is pretty quick to get through.
Inside the layout is pretty conducive to getting your drinks quickly and have a large seating area with enough places for everyone to sit.
The actual process of getting your drinks is not perfect because the staff seem to be a little quiet calling out the names of people who have placed orders.
It is a clean location and pretty warm on the Winter because of the wide layout.
Parking: The drive thru is quick here too.
Atmosphere: 4
Food: 5
Service: 4
Slowest Drive thru ever!
Workers are very nice and friendly! I want to preface, as someone who used to work for Starbucks for 2 years, I fully understand the demands that come with this job. Itās extremely fast paced dealing with in-store, drive thru & POS orders. However, every time I have been to this location there seems to be a disconnect with processing orders. Iām always left waiting a very long time for my orders in both the drive thru as well as in store. The other day I was in the drive thru line for almost 20 minutes!! And there were maybe 6 cars ahead of me. And today in store I waited 15 minutes for my drink. For Starbucks, I think that is quite an unacceptable waiting time. Iām not sure if itās a problem with management, staff training, or the store being understaffed⦠but I hope it can get sorted out soon!
Atmosphere: 4
Food: 4
Service: 3
Restaurantji Recommends
No no no, you can't allow your employees to share their political views. I am talking about that sticker right on the drive thru window!
Good bye and never see this place again ?
Atmosphere: 1
Terrible location. Never know when they are going to be drive thru only. I prefer to walk and they seemingly randomly close the cafe and have drive thru only meaning if you don't have a car you are out of luck.
Atmosphere: 1
Food: 3
Service: 1
Kid-friendliness: Staff super helpful and friendly!
Service: 5
Unfortunately I had some bad experiences with the service.
I wanted to order a dragon fruit drink, so I tried to order it in a drive thru, they refused to serve me, because I was on a bike, saying "I'm not allowed to be there" so when I went inside to order, while leaving my bike unattended, they would ignore me, because they were too busy doing orders for the drive thru.
After some of the time passed I finally got my drink, but I had to risk my bike, because they don't allow bikes in drive thru
Food: 4
Service: 1
Trash location. Waited 20 min for order in drive thru.
Served me drinks in broken cups. Multiple drinks NO cup holder , No napkins. spilled all over my car that as just detailed for summer , all over me. Went back thru drive thru waited another 20 min, asked to speak with manager (talked to shift supervisor ) and instead of helping was given attitude and zero attempt to redeem or improve my customer experience. 0/10 experience.
Atmosphere: 1
Food: 1
Service: 1
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