Subway
2000 Airport Road NE Air Terminal Bldg Fc-04, Calgary
(403) 765-4859
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Hours are listed wrong
I had a disappointing experience at the Subway located in Calgary Airport. The staff seemed very unfriendly and impatient. While placing my order, I felt rushed and was given the impression that I was taking too long to decide. Their tone and body language made me feel uncomfortable. As a traveler, I was expecting a more welcoming and polite service, especially at an international airport.
Out of the 3 ladies that worked there the older lady was very rude and condescending. The other 2 ladies were phenomenal and very nice
I placed an order for a rice bowl via the mobile app. The dish was excellent, and the portion size was generous. I anticipate frequent future visits.
Says closes at 11. But at 1030 told closed. But really they just want to go home early. Wonder the owner has any clue they just turned away multiple orders
Staff doesn’t change the gloves while touching meat and veggies
Unfriendly, not listening to basic orders. It was a Filipina lady that assisted me
Atmosphere: 1
Food: 2
Service: 1
The quality of the sandwiches are completely OK considering the price! You shouldn't forget that you are also at an airport. Don't understand the bad reviews here. The staff wears gloves, masks and caps, which is not seen at most restaurants in Canada.
Atmosphere: 3
Food: 5
Service: 5
Was told at 1035 pm that they were closed. I asked them why it said they closed at 11 pm online and was told they close at 1035 to take everything down.
I understand being a busy location but my experience was not the result of a rushed service but straight up rude and incompetent. Short young possibly filipino man takes my order. The girl ahead of me gave me a look of annoyance because he made her sandwhich messy and when she asked him to help put the contents inside better he just stated blankly at her. I thought maybe she was over reacting but then it was my turn. He asks if I want spinach, I say no as I just watched him throw some of it back from her sandwchich after she said “only a little” and he put a whole wad. I don’t want the chicken contaminated spinach yet he puts it on my sandwhich anyway.
I ask him if he can put only 3 slices of tomatoes, he proceeds to put double that. When putting my sauces he throws the sauces back into it’s spot aggressively… okay?
Is it really that hard to not be rude and sloppy and follow instructions… maybe he shouldn’t be dealing with customers face on.
edit 3 weeks later:
oh my god if y’all don’t fire this man he may kill someone. once again same short filipino kid with glasses in terminal D. i ask him if those are spicy peppers or regular and he goes yup spicy and sprinkles it all over my sandwich. are you stupid? i asked you a question maybe answer it first before you put it all over my food.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Subway is my favourite fast food but they are doing all this messing around with their hot sauce and can’t seem to keep anything consistent
Atmosphere: 5
Food: 4
Service: 5
Had difficulty paying attention to the order. Asked if I wanted cheese, said no but she attempts to put it on anyhow. Gave me rusted almost rotten lettuce that could easily make you feel ill. Put bbq sauce on the sandwich and somehow it’s everywhere in the wrapper. For a fairly basic task, quite difficult for this individual. Chicken patty isn’t warm.
Atmosphere: 3
Food: 2
Service: 2
Terrible service! Will not ever go back. Ordered a great Cdn Sub 6”. Told the girl to leave out the bacon, but she had already placed the bacon in the microwave. She became annoyed and took the ham off the sandwich plus the cheese and left one triangle of cheese plus 2 slices of Turkey. Asked her why she did that, she said because I didn’t want the bacon, it’s no longer a Great Cdn Sub and I will now get a turkey sub yet charged me $8+ for basically 2 slices of Turkey and 1 triangle of cheese and vegetables. Not friendly and seems like she hated her job!! Poor customer service and cheap on the ingredients. I was willing to pay more for the Great Cdn Sub but she decided that I was getting a Turkey Sub instead!??♀️??♀️??♀️
This may be one of the worst subways I’ve been too. I am very basic, turkey on whole wheat not toasted kinda gal but it was hard to even find vegetables that weren’t frozen or old to put on my sandwich, they also don’t use the first piece of paper to put in the subway paper so it gets very soggy. It sucks cause there’s not many options in the Calgary airport and I ran from terminal c to a to get something other than a burger and pizza and I should’ve got a burger.
Atmosphere: 2
Food: 1
Service: 2
The two ladies that served me today were exceptional. Thank you for the best chicken salad. I was impressed that my cucumber and tomatoes were cut up for it as well. (17/1/24) 12:45
Atmosphere: 5
Food: 5
Service: 5
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