I ordered 2 footlongs online from the subway app and as when I went to pick up my order it was not done because it had few more minutes but the person named rizza making my order put pickles on it when i specifically asked for no pickles. She then started arguing back saying it said pickles on the list when it didn’t. Then when she wrapped the subways she forgot to put other ingredients and knowing she messed both the orders she continued to give them with no accountability. Once we opened our sandwiches we discovered the wrong sauces and veggies in them so we went back asking for her to fix it. She then took our sandwiches and smashed it into the garbage bin leaving crumbs on our cookies and plate and all over the counter even infront of other customers. When making our new sandwiches she said they have no tomatoes or pickles but it mentioned on the app it had all the veggies, along with only having limited chip options and having more and different chips in their store. She ignored us and showed so much attitude leaving us feeling horrible and never wanting to return to this subway again. She told us to move away as another customer had to pay for their order even though we were standing there first. She showed very unprofessional behaviour and didn’t even apologize afterwards. I’m very disappointed in this subways customer service and how they treat their customers. I do not recommend coming to this subway unless you want to feel disrespected.
Today ( 17/04/2024). We 3 guys ate veggie patty subway at td square and we all fell ill. Suddenly after eating we felt burning in our chest and throat. It was really bad experience at subway. May be the patty wasn’t fresh. But the thing is that we mostly eat subway from them and it’s always amazing but today our experience was not good at all .
Atmosphere: 1
Food: 1
Service: 1
Jurgy Schubert
Lettuce sad,Tomatoes look terrible.Won’t go there again
Vegetarian options: Wilted
Emma Connolly
Good subway location right in the food court area by the 4 floor. Usually not too busy but during rush hours you will have to wait for your order.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Cookies
winter rose
Will rip you off I just went for a 6 inch sub and they charged me $13 a footlong is $13. Terrible service
James Milner
This spot can sometimes be busy, but I've always had good experiences here.
Atmosphere: 3
Food: 4
Service: 4
Jason Wiker
Gave me a cookie with a literal bite taken out it
Jennifer Kerr
Always ask for a receipt or know what your bill should be. If you don't, they'll rip you off, especially when it's busy lunch hour. Everyone in line were on their phones and not paying attention. I was guilty of this as well. I was charged for a more expensive sub, when I got a classic ham. Luckily I always ask for receipt and noticed when i was halfway through my lunch. Annoyed!How do you mischarge? You put my meat on and built my sandwich from scratch. You knew exactly what it was.Will never come to this location again
Pearl Mistry
Doesn’t treat outside customers well
Boom It World
I wish I can give 0 star. Ridicules customer service
Doesn’t know how to treat customer. I wish I could give 0 star
Riddhishank IT World
Manager is so rude and so does the staff
nancy nancy
Waiting 20 minutes outside to order. Nobody came out even after I called. They were chatting inside. Never going back again!
Rachel Reid
I paid for 6" and I got 5". Why?
tejay the dejay
Horrible, their veggies aren't even fresh and the employees don't wash their hands. One of their employees started scratching their butt while creating my pizza sub. Very disappointed I would rather go to the Quiznos next door or even the A&W. Poorly run business for sure.
I ordered 2 footlongs online from the subway app and as when I went to pick up my order it was not done because it had few more minutes but the person named rizza making my order put pickles on it when i specifically asked for no pickles. She then started arguing back saying it said pickles on the list when it didn’t. Then when she wrapped the subways she forgot to put other ingredients and knowing she messed both the orders she continued to give them with no accountability. Once we opened our sandwiches we discovered the wrong sauces and veggies in them so we went back asking for her to fix it. She then took our sandwiches and smashed it into the garbage bin leaving crumbs on our cookies and plate and all over the counter even infront of other customers. When making our new sandwiches she said they have no tomatoes or pickles but it mentioned on the app it had all the veggies, along with only having limited chip options and having more and different chips in their store. She ignored us and showed so much attitude leaving us feeling horrible and never wanting to return to this subway again. She told us to move away as another customer had to pay for their order even though we were standing there first. She showed very unprofessional behaviour and didn’t even apologize afterwards. I’m very disappointed in this subways customer service and how they treat their customers. I do not recommend coming to this subway unless you want to feel disrespected.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chocolate Chip with M&M's Candies, Veggie Delite 50 Cals
Today ( 17/04/2024). We 3 guys ate veggie patty subway at td square and we all fell ill. Suddenly after eating we felt burning in our chest and throat. It was really bad experience at subway. May be the patty wasn’t fresh. But the thing is that we mostly eat subway from them and it’s always amazing but today our experience was not good at all .
Atmosphere: 1
Food: 1
Service: 1
Lettuce sad,Tomatoes look terrible.Won’t go there again
Vegetarian options: Wilted
Good subway location right in the food court area by the 4 floor. Usually not too busy but during rush hours you will have to wait for your order.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Cookies
Will rip you off I just went for a 6 inch sub and they charged me $13 a footlong is $13. Terrible service
This spot can sometimes be busy, but I've always had good experiences here.
Atmosphere: 3
Food: 4
Service: 4
Gave me a cookie with a literal bite taken out it
Always ask for a receipt or know what your bill should be. If you don't, they'll rip you off, especially when it's busy lunch hour. Everyone in line were on their phones and not paying attention. I was guilty of this as well. I was charged for a more expensive sub, when I got a classic ham. Luckily I always ask for receipt and noticed when i was halfway through my lunch. Annoyed!How do you mischarge? You put my meat on and built my sandwich from scratch. You knew exactly what it was.Will never come to this location again
Doesn’t treat outside customers well
I wish I can give 0 star. Ridicules customer service
Restaurantji Recommends
Doesn’t know how to treat customer. I wish I could give 0 star
Manager is so rude and so does the staff
Waiting 20 minutes outside to order. Nobody came out even after I called. They were chatting inside. Never going back again!
I paid for 6" and I got 5". Why?
Horrible, their veggies aren't even fresh and the employees don't wash their hands. One of their employees started scratching their butt while creating my pizza sub. Very disappointed I would rather go to the Quiznos next door or even the A&W. Poorly run business for sure.
Loading...