Lettuce was gross. Like slimy and off colour. Asked the guy to change it and he just dumped fresh lettuce on top of the rotting lettuce. Tried explaining several times why that was the wrong thing to do but he kept trying to explain how it was fine because the refrigeration was bad so it just keeps happening. Fine, but that's a different problem. Change the lettuce! And the drink machine was out of order. Health and safety needs to pay this place a visit.
Atmosphere: 3
Food: 1
Service: 1
Ennui Rocks
I put in an order online for pick-up today. I saw the sign that if you order 3 footlong, you get 1 free footlong. So I asked if I could get that as I am buying 6 footlong for my staff. The guy immediately said no. He then called the “supposedly” lady manager who is no help either. I suggested to do a return at the till and re-do the order. That is not rocket science, easy-peasy if you know how to deliver a great customer service. Also, if you put a sign and not say that it is only for walk-in customers, you’d better write that there or you’re just being stupid to offer something to piss off customers who order online. I also attached a couple pics, one to show how dry the sandwich is, NO SAUCE! That’s why my staff were complaining why there’s no sauce in their sandwiches, when I had my lunch, my sandwich was the same. NO SAUCE!!! Really dry. Barely have meat, mostly veggies! Not coming back to this store!!! Not worth any penny for this location!!!
Atmosphere: 1
Food: 1
Service: 1
Frederick Galapate
My favorite branch in Calgary. Very friendly staff and fast service. Very clean and good atmosphere inside the restaurant.
Atmosphere: 5
Food: 5
Service: 5
Leobeth Gasga
Friendly staff ridhi, simran and kiran
Atmosphere: 5
Food: 5
Service: 5
Daljit Dhillon
Very good plc good service owner
Tuna Valoona
We and my friend decided to get subway because we had a couple coupons. We gave the lady 3 coupons, and she made an excuse as to why we could only use 2. She then told us if we buy a footlong churro, we would get a free footlong pretzel. She convinced us to get it so we did. One of our coupons included free potato rings and a drink, however, after paying we waited to receive them and never got them so we asked her ourselves. She kept making excuses as to why we couldn’t get it, as she held the coupon which specifically said we get free potato rings and a drink. Because there was a line forming, she reluctantly agreed to give us our food and the cup. We couldn’t understand what she was saying because English was probably not her first language, as she had a very strong accent and was just not communicating properly in general. We tried to fill up the drink cup, and we noticed the drink looked very diluted. We left with the drink and decided to take a sip because we were very sceptical. The drink tasted like plain water. We decided there might have been something wrong with that specific drink, so we tried again with root beer, and only filled it with an inch of the drink, so we could taste it first. It still tasted like water, so the machine was clearly broken, and she didn’t say anything about that when she gave us the cup. She could clearly see something was wrong, however she angrily told us no refills were allowed, and told us to leave. We wanted to get maybe a coke from the refrigerator instead because we were pretty thirsty, but she had no desire to listen to us. We decided to forget the whole situation, until we tasted the “food.” The footlong churro genuinely tasted like plastic with sugar on top and was clearly very stale. The pretzel was even worse somehow, as we couldn’t even take a bite, it being hard as a rock. We literally banged it against a desk and it didn’t break. We tried the sub, and it wasn’t horrible but it was definitely the worst sub I ever ordered. The whole situation was so ridiculous we couldn’t help but laugh. Obviously me and my friend got scammed, and we don’t want this to happen to anyone else. We are writing this review a while after this happened which is why we don’t have any photos of the so called food. Thank you!
Atmosphere: 1
Food: 1
Service: 1
Sunil Sunil
I recently visited Subway and ordered a Veggie Patty Footlong. Unfortunately, the experience was disappointing. The bread was not fresh, which significantly affected the overall taste and quality of the sandwich.
Additionally, the advertised price for a Veggie Patty Footlong, including tax, is around $10.40. However, I was charged $13.10 without being informed of any additional charges. As I was in a hurry, I didn’t notice at the time, but checked later, I realized the discrepancy.
I strongly recommend that customers double-check their bills before leaving the store to ensure they are being charged correctly. Transparency in pricing and fresh ingredients should be a priority for a brand like Subway.
Nathalia Blacklock
Honestly, dissatisfied with the lack of knowledge when serving and quality of food. The person making my sandwich did not have a clue what she was doing and made a very poor sandwich. She told me at first, I could not put bacon on my sandwich for extra, I had to tell her I do this all the time. I was a bit concerned as she had to go in the back to retrieve my bread and I asked for it not to be toasted but insisted that it be toasted because it will be hard if not??? As well, the tomatoes looked God awful and were pure mush. I had to tell her to put more condiments on my sandwich as she literally put a tiny circle of each right in the middle. My soup was not even filled to the top of the container and I basically got broth and barely any very overcooked noodles, no veggie in sight. Asked for crackers and got some but one pack was really stale. Fountain pop was not very fizzy and lastly the cookies were not gooey and delicious, they were hard. I don't like being negative and I do believe the employee was trying their best but overall, I was not happy. If you are looking for fresh like Subways portrays, this is not the right location. The food was definitely old.
Atmosphere: 2
Food: 2
Service: 2
Caroline Duguay
How are we supposed to eat the salad if you don't cut the meat into bite size pieces. I got a cold cut salad delivered on uber eats and the meat slices were whole. Can you please get out of the lazy mode and make a proper salad.
Mafia Danny
Amazing costumer service, very friendly and I would definitely come back at night he was awesome
I went there Thursday night, the guy is so friendly and nice. He’s amazing and I liked the way he served. Best subway I ever went.
Atmosphere: 5
Food: 5
Service: 5
Chantelle M
This is the best subway I've been to in 20 years. Hands down. Across Canada. I don't know his name but he was working Thursday Feb 13 around 930pm. I go out of my way on the way to work for this location. When I get a sub here the toppings are actually across the sub. Typical since doing away with the boat cut, you get stuck with meat on one half and veg on the other. Not here. Just a perfect sub. Location is clean and nice as well.
Atmosphere: 5
Food: 5
Service: 5
Wyatt Benson
Yeah no i quite honestly really didn't like this place, mainly because the workers were incredibly rude, i asked for extra cooked bacon and got NONE, also got no lettuce. would not recommend chicken rancher, or chocolate chip cookie with m&ms.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chocolate Chip with M&M's Candies 210 Cals
john sushycki (Comma)
Took one look at the veggies and walked out
Lily Bondy
The employees are welcoming, and they always do my complicated accommodations. The food is always impeccable. Even if they forget something, they always make up for it.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chocolate Chip with M&M's Candies 210 Cals
Lettuce was gross. Like slimy and off colour. Asked the guy to change it and he just dumped fresh lettuce on top of the rotting lettuce. Tried explaining several times why that was the wrong thing to do but he kept trying to explain how it was fine because the refrigeration was bad so it just keeps happening. Fine, but that's a different problem. Change the lettuce! And the drink machine was out of order. Health and safety needs to pay this place a visit.
Atmosphere: 3
Food: 1
Service: 1
I put in an order online for pick-up today. I saw the sign that if you order 3 footlong, you get 1 free footlong. So I asked if I could get that as I am buying 6 footlong for my staff. The guy immediately said no. He then called the “supposedly” lady manager who is no help either. I suggested to do a return at the till and re-do the order. That is not rocket science, easy-peasy if you know how to deliver a great customer service. Also, if you put a sign and not say that it is only for walk-in customers, you’d better write that there or you’re just being stupid to offer something to piss off customers who order online. I also attached a couple pics, one to show how dry the sandwich is, NO SAUCE! That’s why my staff were complaining why there’s no sauce in their sandwiches, when I had my lunch, my sandwich was the same. NO SAUCE!!! Really dry. Barely have meat, mostly veggies! Not coming back to this store!!! Not worth any penny for this location!!!
Atmosphere: 1
Food: 1
Service: 1
My favorite branch in Calgary. Very friendly staff and fast service. Very clean and good atmosphere inside the restaurant.
Atmosphere: 5
Food: 5
Service: 5
Friendly staff ridhi, simran and kiran
Atmosphere: 5
Food: 5
Service: 5
Very good plc good service owner
We and my friend decided to get subway because we had a couple coupons. We gave the lady 3 coupons, and she made an excuse as to why we could only use 2. She then told us if we buy a footlong churro, we would get a free footlong pretzel. She convinced us to get it so we did. One of our coupons included free potato rings and a drink, however, after paying we waited to receive them and never got them so we asked her ourselves. She kept making excuses as to why we couldn’t get it, as she held the coupon which specifically said we get free potato rings and a drink. Because there was a line forming, she reluctantly agreed to give us our food and the cup. We couldn’t understand what she was saying because English was probably not her first language, as she had a very strong accent and was just not communicating properly in general. We tried to fill up the drink cup, and we noticed the drink looked very diluted. We left with the drink and decided to take a sip because we were very sceptical. The drink tasted like plain water. We decided there might have been something wrong with that specific drink, so we tried again with root beer, and only filled it with an inch of the drink, so we could taste it first. It still tasted like water, so the machine was clearly broken, and she didn’t say anything about that when she gave us the cup. She could clearly see something was wrong, however she angrily told us no refills were allowed, and told us to leave. We wanted to get maybe a coke from the refrigerator instead because we were pretty thirsty, but she had no desire to listen to us. We decided to forget the whole situation, until we tasted the “food.” The footlong churro genuinely tasted like plastic with sugar on top and was clearly very stale. The pretzel was even worse somehow, as we couldn’t even take a bite, it being hard as a rock. We literally banged it against a desk and it didn’t break. We tried the sub, and it wasn’t horrible but it was definitely the worst sub I ever ordered. The whole situation was so ridiculous we couldn’t help but laugh. Obviously me and my friend got scammed, and we don’t want this to happen to anyone else. We are writing this review a while after this happened which is why we don’t have any photos of the so called food. Thank you!
Atmosphere: 1
Food: 1
Service: 1
I recently visited Subway and ordered a Veggie Patty Footlong. Unfortunately, the experience was disappointing. The bread was not fresh, which significantly affected the overall taste and quality of the sandwich.
Additionally, the advertised price for a Veggie Patty Footlong, including tax, is around $10.40. However, I was charged $13.10 without being informed of any additional charges. As I was in a hurry, I didn’t notice at the time, but checked later, I realized the discrepancy.
I strongly recommend that customers double-check their bills before leaving the store to ensure they are being charged correctly. Transparency in pricing and fresh ingredients should be a priority for a brand like Subway.
Honestly, dissatisfied with the lack of knowledge when serving and quality of food. The person making my sandwich did not have a clue what she was doing and made a very poor sandwich. She told me at first, I could not put bacon on my sandwich for extra, I had to tell her I do this all the time. I was a bit concerned as she had to go in the back to retrieve my bread and I asked for it not to be toasted but insisted that it be toasted because it will be hard if not??? As well, the tomatoes looked God awful and were pure mush. I had to tell her to put more condiments on my sandwich as she literally put a tiny circle of each right in the middle. My soup was not even filled to the top of the container and I basically got broth and barely any very overcooked noodles, no veggie in sight. Asked for crackers and got some but one pack was really stale. Fountain pop was not very fizzy and lastly the cookies were not gooey and delicious, they were hard. I don't like being negative and I do believe the employee was trying their best but overall, I was not happy. If you are looking for fresh like Subways portrays, this is not the right location. The food was definitely old.
Atmosphere: 2
Food: 2
Service: 2
How are we supposed to eat the salad if you don't cut the meat into bite size pieces. I got a cold cut salad delivered on uber eats and the meat slices were whole. Can you please get out of the lazy mode and make a proper salad.
Amazing costumer service, very friendly and I would definitely come back at night he was awesome
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I went there Thursday night, the guy is so friendly and nice. He’s amazing and I liked the way he served. Best subway I ever went.
Atmosphere: 5
Food: 5
Service: 5
This is the best subway I've been to in 20 years. Hands down. Across Canada. I don't know his name but he was working Thursday Feb 13 around 930pm. I go out of my way on the way to work for this location. When I get a sub here the toppings are actually across the sub. Typical since doing away with the boat cut, you get stuck with meat on one half and veg on the other. Not here. Just a perfect sub. Location is clean and nice as well.
Atmosphere: 5
Food: 5
Service: 5
Yeah no i quite honestly really didn't like this place, mainly because the workers were incredibly rude, i asked for extra cooked bacon and got NONE, also got no lettuce. would not recommend chicken rancher, or chocolate chip cookie with m&ms.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chocolate Chip with M&M's Candies 210 Cals
Took one look at the veggies and walked out
The employees are welcoming, and they always do my complicated accommodations. The food is always impeccable. Even if they forget something, they always make up for it.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chocolate Chip with M&M's Candies 210 Cals
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