Stay away from this Subway location! They overcharge customers and have extremely rude and incompetent staff.
I went in to use a coupon for two Cold Cut footlongs for $13.99. From the start, both employees were unprofessional and super rude for no reason, but the worst part was that the lady making my sandwich, Raquel (if I remember correctly), intentionally charged me twice. When I pointed it out, she completely dismissed me. Instead of checking properly, she handed me a random, dirty, and wet receipt from the trash with no actual transaction details.
I showed her my phone, proving I was charged twice, but she refused to even look. The next day, I called to speak with the manager, only to be told he wasn’t in Alberta and that I had to email him. When I finally got in touch with Chris, he was completely unhelpful. He claimed he didn’t know how to check their POS system, insisted I wasn’t charged twice, and offered no apology—just a frustrating back-and-forth that got me nowhere.At this point Im not sure he was the manager or not, How can you be so unprofessional?!
This location is a joke and clearly does not care about its customers. There are multiple Subway locations just minutes away that are much better. Save yourself the headache and go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Ariam Zemichael
One of the staff she was taking my order while taking my order she cut her hand and she was bleeding and she start touching my order when I told her to “can u change your gloves please” she got so mad that I told her that and she start giving us a very bad attitude and she didn’t give us our receipt and I asked for tissue and she didn’t give it to us. I don’t know she expected me to eat food that was touch by her bleeding hand like u are so disgusting. Get better staff subway. And I was served by 510 Jan/29/2025 at 5:13
Service: 1
Curtis Chichak
Updating Review. I ordered a foot long Italian bread with cheese slices and only cheese slices as that's what my son currently loves. There were 4 triangles put on the sub. I asked for more with reasoning that I wasn't getting anything else and was told there would be an extra charge due to inventory costs. I cancelled my other order, paid and left. The bill was $8.59 for bread and the equivalent of 2 cheese slices. Unit cost of that is probably a buck. If I ordered, say a Veggie Delight (which was the description of what I was charged) with EVERYTHING, I'm pretty sure the unit cost would be significantly higher but still resulting in a profit for the company. That seem right to you?
Atmosphere: 2
Food: 1
Service: 1
Trev masken
Alway a good meal
Atmosphere: 5
Food: 5
Service: 5
Blackhawk
The sandwiches are ok most of the time, the service is also just ok.
Atmosphere: 3
Food: 3
Service: 3
April Olivia
Great service and fresh . Like to come again
Amparo Arteaga
Super attentive and helpful employees.
Atmosphere: 5
Food: 5
Service: 5
Jerry Pye
Ordered a sub from here July 18th And the bun was hard as rock. Called a dozen times to let them know so they could do a quality check on their supplies and they don't answer the phone. This has happened at a few different locations as well. I'm done with subway. Goodbye subway
Kleber Viana
Nice place
Atmosphere: 5
Food: 5
Service: 5
Oskar Kasiuk
Was in for lunch and had one of their new globally inspired sandwiches. Tasty and fresh! Romel made the experience great with friendly customer service. Keep up the good work!
Good customer service, fresh selection of veggies, prices same as all other subways . Overall great location ..Side note pay with cash so you don’t have to deal with the insane tipping issueIts subway tips should not be required…
Atmosphere: 3
Food: 5
Service: 4
Keaden Roberts
Food was amazing! The people were so nice and were very social. And the place was pretty tidy ? i recommend getting food from here as it's pretty dame good ? I got the number 19 and I forgot what kind of sub I got ? anyway 9/10 ?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Shawarma Chicken
Justin Drolet
Doesn't matter who's working the sub always has the veggies on the left side and meat on the other. You need to have 2 bites in order to have a normal bite. It happens every time at this location
pravin prajapati
This was my second time experiencing the worst service and weird behaviour of the staff, the way the staff gives you a rude look. Not visiting this place again
Atmosphere: 2
Food: 3
Service: 1
Ethan Vogel
Breakfast sub is delicious and that’s really about it lol. Most subs are pretty nasty, except for the tuna and BLT.
Stay away from this Subway location! They overcharge customers and have extremely rude and incompetent staff.
I went in to use a coupon for two Cold Cut footlongs for $13.99. From the start, both employees were unprofessional and super rude for no reason, but the worst part was that the lady making my sandwich, Raquel (if I remember correctly), intentionally charged me twice. When I pointed it out, she completely dismissed me. Instead of checking properly, she handed me a random, dirty, and wet receipt from the trash with no actual transaction details.
I showed her my phone, proving I was charged twice, but she refused to even look. The next day, I called to speak with the manager, only to be told he wasn’t in Alberta and that I had to email him. When I finally got in touch with Chris, he was completely unhelpful. He claimed he didn’t know how to check their POS system, insisted I wasn’t charged twice, and offered no apology—just a frustrating back-and-forth that got me nowhere.At this point Im not sure he was the manager or not, How can you be so unprofessional?!
This location is a joke and clearly does not care about its customers. There are multiple Subway locations just minutes away that are much better. Save yourself the headache and go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
One of the staff she was taking my order while taking my order she cut her hand and she was bleeding and she start touching my order when I told her to “can u change your gloves please” she got so mad that I told her that and she start giving us a very bad attitude and she didn’t give us our receipt and I asked for tissue and she didn’t give it to us. I don’t know she expected me to eat food that was touch by her bleeding hand like u are so disgusting.
Get better staff subway.
And I was served by 510 Jan/29/2025 at 5:13
Service: 1
Updating Review.
I ordered a foot long Italian bread with cheese slices and only cheese slices as that's what my son currently loves. There were 4 triangles put on the sub. I asked for more with reasoning that I wasn't getting anything else and was told there would be an extra charge due to inventory costs. I cancelled my other order, paid and left.
The bill was $8.59 for bread and the equivalent of 2 cheese slices. Unit cost of that is probably a buck. If I ordered, say a Veggie Delight (which was the description of what I was charged) with EVERYTHING, I'm pretty sure the unit cost would be significantly higher but still resulting in a profit for the company. That seem right to you?
Atmosphere: 2
Food: 1
Service: 1
Alway a good meal
Atmosphere: 5
Food: 5
Service: 5
The sandwiches are ok most of the time, the service is also just ok.
Atmosphere: 3
Food: 3
Service: 3
Great service and fresh . Like to come again
Super attentive and helpful employees.
Atmosphere: 5
Food: 5
Service: 5
Ordered a sub from here July 18th
And the bun was hard as rock. Called a dozen times to let them know so they could do a quality check on their supplies and they don't answer the phone. This has happened at a few different locations as well. I'm done with subway. Goodbye subway
Nice place
Atmosphere: 5
Food: 5
Service: 5
Was in for lunch and had one of their new globally inspired sandwiches. Tasty and fresh! Romel made the experience great with friendly customer service. Keep up the good work!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good customer service, fresh selection of veggies, prices same as all other subways . Overall great location ..Side note pay with cash so you don’t have to deal with the insane tipping issueIts subway tips should not be required…
Atmosphere: 3
Food: 5
Service: 4
Food was amazing! The people were so nice and were very social. And the place was pretty tidy ? i recommend getting food from here as it's pretty dame good ? I got the number 19 and I forgot what kind of sub I got ? anyway 9/10 ?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Shawarma Chicken
Doesn't matter who's working the sub always has the veggies on the left side and meat on the other. You need to have 2 bites in order to have a normal bite. It happens every time at this location
This was my second time experiencing the worst service and weird behaviour of the staff, the way the staff gives you a rude look. Not visiting this place again
Atmosphere: 2
Food: 3
Service: 1
Breakfast sub is delicious and that’s really about it lol. Most subs are pretty nasty, except for the tuna and BLT.
Atmosphere: 1
Food: 4
Service: 5
Loading...