Customer service so bad it's ridiculous. Employee was rude and gave the vibe she does not like customers at all not even a friendly hi! The toppings were brown and old and and Nothing was fresh! Never going back there. Go at your own risk. We literally walked out when the girl gave attitude when asking about food items. Would not waste your hard earned money here!
Atmosphere: 1
Food: 1
Service: 1
Julia Diemert
I went here today after avoiding this location for months because of different issues. I ended up going to a different location because 40 minutes after opening, they were unable to serve me a warm sandwich as the oven was still warming. Another time I ordered a breakfast sandwich, I was told they were out of the potato buns, so she would make it on a sub bun, but I was charged for 2 regular six inches. Yes these are are little things, but this location always has something not working/avaliable, or the staff are too unapproachable to bother coming back.
Atmosphere: 1
Food: 3
Service: 1
Hannah Lynn
Not only was I given dry, old, and hard disgusting bread that flaked off everywhere when I attempted to eat it. But the girl behind the counter was rushing me through my order, rude and unfriendly. I work in the customer service industry myself and the staff at this location need some serious training or coaching on how to welcome a guest and leave them with a good experience.
Atmosphere: 1
Food: 1
Service: 1
Karim Kabbas
We moved to the area about 2-3 months ago and we have visited this location 4 times now. This will be the last time we come here. From the first time we went there, we felt rushed and the staff seem annoyed that you’re there. My dinner was ruined by SOGGY BREAD!! I ordered the rotisserie chicken sandwich and the juice that the chicken sits in was put in my sandwich. After calling the restaurant to fix the issue, she proceeded to tell me that the “water” goes in the sub with it. She’s offered to replace the sub, but at this point, after we’ve visited 4 times and every time we’re disappointed with the food/service. I’m done with this location and I’m willing to drive the extra 8 mins to another location but that’s very ridiculous that this is what we have to go through to have subway for dinner. 👎🏽👎🏽
Atmosphere: 1
Food: 1
Service: 1
paige froese
Miserable workers, our bag ripped and subs fell on the floor after she told me to “grab the sides” of the bag.. I asked for another bag and told her that the bottom of the bag is what she should tell people to grab and she yelled back “I told you!”.. weird and miserable experience
Atmosphere: 1
Food: 3
Service: 1
Graham Harris
Every time i have gone to get a sub here, the staff have been very unwelcoming, the bun is always rock hard, and the veggies are old and discolored. This place need new management....
Atmosphere: 1
Food: 1
Service: 1
Drake Rockwell
Joy did not live up to her name. Rude and snappy quite the unpleasant experience. I will not be back here.
dawson anderson
Ordered two sandwiches that were supposed to be toasted and were barely warm had the wrong sauces put on both. And they were definitely not made with love and tasted horrible. Also the girl who made them was visibly on something and very out of it.
Atmosphere: 4
Food: 1
Service: 1
Robert Gillis
The server obviously didnt want to be there, and her customer service reflected that. Honestly the worst customer service ive ever received, simply appalling. At least the food doesnt suffer but it makes for an awkward experience and makes me not want to return.
Atmosphere: 1
Food: 4
Service: 1
Chris Sortland
These servers don't like their job. It's possible they hate you for coming in the door
Today (May 27, 2024), you could walk in and see that one of the employees, Joy, was a bit overwhelmed and frustrated due to a crowded room of customers needing help and 2 other employees wandering around, trying to help, but honestly they were borderline causing more problems, as Joy needed to order them around and pick up after them. At the end of the day, she did an amazing job, and the good turned out pretty alright (its Subway food lol). I hope her day got better. She definitely deserves more credit for her hard work.
Atmosphere: 4
Food: 4
Service: 5
Kyle Kemp
This location has gradually got worse, watched the "sandwich artist" drop marinara in the cheese, the spinach might as well be call "spinach and onion" and literally the staff couldn't be bothered to allow the sandwiches to toast for a proper cycle so they were now soggy. I have been disappointed at this location before but thought it was maybe a one off situation, after today I'm sure its a bigger problem.
Atmosphere: 2
Food: 1
Service: 1
kofienut
Unwelcoming. Server spoke in an inaudible voice.
Atmosphere: 1
Food: 2
Service: 1
roger taylor
ladies working there were so
Atmosphere: 5
Food: 5
Service: 5
Tim Hagerman
Pick up food from this restaurant every Sunday. Today, we tried to order 7 sandwiches. We were cut off at 5 because an employee decided to serve another customer before finishing our order. The sandwiches we did receive were sloppy and thrown together. Customer service at this location has declined drastically the past year. We will be taking our business to another location . Avoid this place.
Customer service so bad it's ridiculous. Employee was rude and gave the vibe she does not like customers at all not even a friendly hi! The toppings were brown and old and and Nothing was fresh! Never going back there. Go at your own risk. We literally walked out when the girl gave attitude when asking about food items. Would not waste your hard earned money here!
Atmosphere: 1
Food: 1
Service: 1
I went here today after avoiding this location for months because of different issues. I ended up going to a different location because 40 minutes after opening, they were unable to serve me a warm sandwich as the oven was still warming. Another time I ordered a breakfast sandwich, I was told they were out of the potato buns, so she would make it on a sub bun, but I was charged for 2 regular six inches. Yes these are are little things, but this location always has something not working/avaliable, or the staff are too unapproachable to bother coming back.
Atmosphere: 1
Food: 3
Service: 1
Not only was I given dry, old, and hard disgusting bread that flaked off everywhere when I attempted to eat it. But the girl behind the counter was rushing me through my order, rude and unfriendly. I work in the customer service industry myself and the staff at this location need some serious training or coaching on how to welcome a guest and leave them with a good experience.
Atmosphere: 1
Food: 1
Service: 1
We moved to the area about 2-3 months ago and we have visited this location 4 times now. This will be the last time we come here.
From the first time we went there, we felt rushed and the staff seem annoyed that you’re there.
My dinner was ruined by SOGGY BREAD!!
I ordered the rotisserie chicken sandwich and the juice that the chicken sits in was put in my sandwich. After calling the restaurant to fix the issue, she proceeded to tell me that the “water” goes in the sub with it.
She’s offered to replace the sub, but at this point, after we’ve visited 4 times and every time we’re disappointed with the food/service.
I’m done with this location and I’m willing to drive the extra 8 mins to another location but that’s very ridiculous that this is what we have to go through to have subway for dinner. 👎🏽👎🏽
Atmosphere: 1
Food: 1
Service: 1
Miserable workers, our bag ripped and subs fell on the floor after she told me to “grab the sides” of the bag.. I asked for another bag and told her that the bottom of the bag is what she should tell people to grab and she yelled back “I told you!”.. weird and miserable experience
Atmosphere: 1
Food: 3
Service: 1
Every time i have gone to get a sub here, the staff have been very unwelcoming, the bun is always rock hard, and the veggies are old and discolored. This place need new management....
Atmosphere: 1
Food: 1
Service: 1
Joy did not live up to her name. Rude and snappy quite the unpleasant experience. I will not be back here.
Ordered two sandwiches that were supposed to be toasted and were barely warm had the wrong sauces put on both. And they were definitely not made with love and tasted horrible. Also the girl who made them was visibly on something and very out of it.
Atmosphere: 4
Food: 1
Service: 1
The server obviously didnt want to be there, and her customer service reflected that. Honestly the worst customer service ive ever received, simply appalling. At least the food doesnt suffer but it makes for an awkward experience and makes me not want to return.
Atmosphere: 1
Food: 4
Service: 1
These servers don't like their job. It's possible they hate you for coming in the door
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Today (May 27, 2024), you could walk in and see that one of the employees, Joy, was a bit overwhelmed and frustrated due to a crowded room of customers needing help and 2 other employees wandering around, trying to help, but honestly they were borderline causing more problems, as Joy needed to order them around and pick up after them. At the end of the day, she did an amazing job, and the good turned out pretty alright (its Subway food lol). I hope her day got better. She definitely deserves more credit for her hard work.
Atmosphere: 4
Food: 4
Service: 5
This location has gradually got worse, watched the "sandwich artist" drop marinara in the cheese, the spinach might as well be call "spinach and onion" and literally the staff couldn't be bothered to allow the sandwiches to toast for a proper cycle so they were now soggy. I have been disappointed at this location before but thought it was maybe a one off situation, after today I'm sure its a bigger problem.
Atmosphere: 2
Food: 1
Service: 1
Unwelcoming. Server spoke in an inaudible voice.
Atmosphere: 1
Food: 2
Service: 1
ladies working there were so
Atmosphere: 5
Food: 5
Service: 5
Pick up food from this restaurant every Sunday. Today, we tried to order 7 sandwiches. We were cut off at 5 because an employee decided to serve another customer before finishing our order. The sandwiches we did receive were sloppy and thrown together. Customer service at this location has declined drastically the past year. We will be taking our business to another location . Avoid this place.
Atmosphere: 2
Food: 2
Service: 1
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