I’m new to the Glamorgan Manor neighborhood, so I thought I’d check out the local Subway on Richmond Rd. Mistake. Horror show. Here’s what went down:
🥪 THE ORDER GONE WRONG I asked for roast beef, extra veggies, no onions. The person behind the counter stared at me with dead eyes for thirty seconds, then handed me a sandwich stuffed with exactly 42 pickles and no lettuce. When I asked them to fix it, they whispered, “This is what you meant,” and slid the sandwich back without blinking.
🦇 THE ATMOSPHERE The fluorescent lights flickered intermittently, casting long, skeletal shadows behind me. The floor was sticky in places—coffee rings, or something else? I couldn’t tell. A motley crew of regulars sat in silent communion, chewing quietly as if they shared a secret about the bread.
🧛 THE STAFF One worker wore a headset but never spoke into it—just stared at the wall and nodded. Another handed me a water cup and said, “It’s for your tears.” I laughed. They didn’t.
😵 THE BREAD I finally took a bite. The bread was soaked. Not wet—it felt soaked in something that tasted like stale fabric and regret.
I paid and left with a racing heartbeat, convinced I’d just stolen away from a subterranean cult disguised as a sandwich shop.
One star is too generous. Zero would be pushing it. If you want food and a full-body existential crisis, this is your stop. Otherwise, run—don’t walk—the opposite way.
Atmosphere: 1
Food: 1
Service: 1
hayley mclean
The older gentleman taking my order was fantastic since I was 20 seconds indecisive. What ruined it was the younger guy who laughed at me speaking Spanish and then slapped the last part together. When I paid I could tell the older gentleman was as irritated as me.. hope they take my date and time into consideration because the young guy working was horrible!!!!!!!!!!!!! So sad to walk in for a sandwich and have a little punk make fun of you. 🤷🏼♀️ I hope the company recognizes who they pay for such “staff” disgusting.
Only getting 2 stars because the elder man was so great ❤️
Atmosphere: 1
Food: 4
Service: 2
Desiree Arias
Went there today for lunch. There was a young man at the counter who served me. He put very little ingredients on my sandwich. The portion of chicken he put on my sandwich was probably half the normal amount at any other subway.. it was the same for all the other ingredients.. I asked for more spinach and he literally picked up 1 leaf and added it.. he then closed my sandwich with no sauce.. now that i see the other bad reviews I'm not surprised but i Wont be coming back here..
Atmosphere: 3
Food: 3
Service: 1
Ujjval Chavda
Come on man!
Atmosphere: 2
Food: 4
Service: 1
Connor Baumann
Closed at 9:45 yet door says open until 10
Rob Graves
Displaying they close at 10pm on the web site and sign in the door … showed up at 9:30. The store decided to close early. I was turned away and told the store always closes 30 mins before advertised time.?
My opinion if they close at 9:30 they should advertise that. I have wasted my time coming here thinking they where open till 10pm as they advertised.
Atmosphere: 1
Service: 1
D T
Glamorgan location: It’s usually good food here.
Atmosphere: 3
Food: 5
Service: 4
Chase Oldenburg
On a Thursday night (Nov 21, 2024) when the website and the door says it closes at 10pm I tried to go in to order food at exactly 9:13pm and the doors were locked. I also looked up and saw through the glass that the employee behind the counter was standing there on his phone reaching into the lettuce with no gloves whatsoever and shoving it in his mouth. This location is very unsanitary and inconvenient for closing more than 45 minutes early just cause the employee got hungry
Atmosphere: 1
Food: 1
Service: 1
Logan Storvold
Beard hair in sandwich. Do not eat here. No help will be done. They offer another sandwich. Absolutely
Atmosphere: 1
Food: 1
Service: 1
Yuri Pena
Perhaps should be reviewed the published time on Maps of the place. I went Sunday some minutes before 9pm as per Map indicates that store closes at 9:30 pm. It was very uncomfortable when the service guy was preparing our order to go. That looked as a funeral. We left at 9:08 pm and inmediately the iron courtain was closed
The woman who served us tonight was amazing and patient while my kids wrestled with their indecisiveness. She was polite, gracious and provided great customer service!
Atmosphere: 3
Food: 5
Service: 5
Rutvik Jasoliya
Whoever is work at night on Sunday is very rude and you can see the sub he gave me. I'll never ever recommend this place to any one
Atmosphere: 5
Food: 5
Service: 1
Harmit Rajput
Not good with customer service really disappointed visiting
patrycja drainville
Walked in at 7:50 am and although door was open and sign illuminated, staff were unprepared to serve customers. Posted opening hours are 7:30 am.
Service: 1
Max Back
I showed up to get a sub at 9:24 and they close at 10:00. The door was locked so I knocked on the door. The employee said they were closing soon, so I said, yes your hours say 10:00 on the door right here to which she replied yes, but closing soon, locked the door and walked away…
I’m new to the Glamorgan Manor neighborhood, so I thought I’d check out the local Subway on Richmond Rd. Mistake. Horror show. Here’s what went down:
🥪 THE ORDER GONE WRONG
I asked for roast beef, extra veggies, no onions. The person behind the counter stared at me with dead eyes for thirty seconds, then handed me a sandwich stuffed with exactly 42 pickles and no lettuce. When I asked them to fix it, they whispered, “This is what you meant,” and slid the sandwich back without blinking.
🦇 THE ATMOSPHERE
The fluorescent lights flickered intermittently, casting long, skeletal shadows behind me. The floor was sticky in places—coffee rings, or something else? I couldn’t tell. A motley crew of regulars sat in silent communion, chewing quietly as if they shared a secret about the bread.
🧛 THE STAFF
One worker wore a headset but never spoke into it—just stared at the wall and nodded. Another handed me a water cup and said, “It’s for your tears.” I laughed. They didn’t.
😵 THE BREAD
I finally took a bite. The bread was soaked. Not wet—it felt soaked in something that tasted like stale fabric and regret.
I paid and left with a racing heartbeat, convinced I’d just stolen away from a subterranean cult disguised as a sandwich shop.
One star is too generous. Zero would be pushing it.
If you want food and a full-body existential crisis, this is your stop. Otherwise, run—don’t walk—the opposite way.
Atmosphere: 1
Food: 1
Service: 1
The older gentleman taking my order was fantastic since I was 20 seconds indecisive. What ruined it was the younger guy who laughed at me speaking Spanish and then slapped the last part together. When I paid I could tell the older gentleman was as irritated as me.. hope they take my date and time into consideration because the young guy working was horrible!!!!!!!!!!!!!
So sad to walk in for a sandwich and have a little punk make fun of you. 🤷🏼♀️ I hope the company recognizes who they pay for such “staff” disgusting.
Only getting 2 stars because the elder man was so great ❤️
Atmosphere: 1
Food: 4
Service: 2
Went there today for lunch. There was a young man at the counter who served me. He put very little ingredients on my sandwich. The portion of chicken he put on my sandwich was probably half the normal amount at any other subway.. it was the same for all the other ingredients.. I asked for more spinach and he literally picked up 1 leaf and added it.. he then closed my sandwich with no sauce.. now that i see the other bad reviews I'm not surprised but i Wont be coming back here..
Atmosphere: 3
Food: 3
Service: 1
Come on man!
Atmosphere: 2
Food: 4
Service: 1
Closed at 9:45 yet door says open until 10
Displaying they close at 10pm on the web site and sign in the door … showed up at 9:30. The store decided to close early. I was turned away and told the store always closes 30 mins before advertised time.?
My opinion if they close at 9:30 they should advertise that. I have wasted my time coming here thinking they where open till 10pm as they advertised.
Atmosphere: 1
Service: 1
Glamorgan location:
It’s usually good food here.
Atmosphere: 3
Food: 5
Service: 4
On a Thursday night (Nov 21, 2024) when the website and the door says it closes at 10pm I tried to go in to order food at exactly 9:13pm and the doors were locked. I also looked up and saw through the glass that the employee behind the counter was standing there on his phone reaching into the lettuce with no gloves whatsoever and shoving it in his mouth. This location is very unsanitary and inconvenient for closing more than 45 minutes early just cause the employee got hungry
Atmosphere: 1
Food: 1
Service: 1
Beard hair in sandwich. Do not eat here. No help will be done. They offer another sandwich. Absolutely
Atmosphere: 1
Food: 1
Service: 1
Perhaps should be reviewed the published time on Maps of the place.
I went Sunday some minutes before 9pm as per Map indicates that store closes at 9:30 pm.
It was very uncomfortable when the service guy was preparing our order to go. That looked as a funeral.
We left at 9:08 pm and inmediately the iron courtain was closed
Atmosphere: 2
Food: 4
Service: 2
Restaurantji Recommends
The woman who served us tonight was amazing and patient while my kids wrestled with their indecisiveness. She was polite, gracious and provided great customer service!
Atmosphere: 3
Food: 5
Service: 5
Whoever is work at night on Sunday is very rude and you can see the sub he gave me.
I'll never ever recommend this place to any one
Atmosphere: 5
Food: 5
Service: 1
Not good with customer service really disappointed visiting
Walked in at 7:50 am and although door was open and sign illuminated, staff were unprepared to serve customers. Posted opening hours are 7:30 am.
Service: 1
I showed up to get a sub at 9:24 and they close at 10:00. The door was locked so I knocked on the door. The employee said they were closing soon, so I said, yes your hours say 10:00 on the door right here to which she replied yes, but closing soon, locked the door and walked away…
Atmosphere: 1
Food: 1
Service: 1
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