This place has awesome service and amazing food. Fast service and the people here are like family very nice and friendly honestly love this place
Atmosphere: 5
Food: 5
Service: 5
tamybaez
Friendly service and always get my order quick! Will recommend if you are in a hurry to go drive thru!
Atmosphere: 5
Food: 5
Service: 5
Angélica
The food is great but the time at the drive through is extremely long, can be on average 10-15 minutes stuck in this drive through
Dayeon Ha
I usually visit this location often and have always been satisfied with the service. However, today was truly the worst experience I’ve had.
I ordered a medium black cold coffee (paid $3.14), but I was given a small instead. When I pointed it out, the female Indian staff member insisted, “You said SMALL” and never once apologized. I paid for my drink, and as a customer, the least I expect is basic respect.
Even though I still said “thank you” out of courtesy, she didn’t bother to say “sorry” or even “thank you” back. If she wasn’t sure, she could have simply checked the order on the payment system, but instead she looked at me as if I was begging for something. It was extremely disrespectful and ruined what should have been a good morning.
I have attached my receipt, and if you’d like, you can check the order history to confirm.
Atmosphere: 3
Food: 3
Service: 1
Annureet Kaur
Super friendly
Atmosphere: 5
Food: 5
Service: 5
Miguel “totallynotmiguel” Paredes
This Tim’s is so friendly and has really quick service. Good job legacy Tim’s!
Atmosphere: 5
Food: 5
Service: 5
Pattamsetty Naga Durga Bhavani
Very friendly Very fast service No more waiting in line
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Breakfast with Hashbrowns
This is by far the worst Tim Hortons I’ve ever been to. The drive-thru experience is terrible the staff come across as lazy and very impolite, and you can even hear them complaining about customer orders in the back. When they don’t feel like making certain drinks, they simply say the item is “not available” anymore.
I ordered an iced latte with marshmallow foam and instead received a cold brew loaded with syrup. It was so poorly made I couldn’t even drink it. At this point, I’d rather pay a little more at the Starbucks across the street, where at least I can count on my order being correct and prepared properly.
Tim Hortons really needs to improve both service and consistency at this location
Atmosphere: 1
Food: 1
Service: 1
Jasleen Kainth
Friendly and fast service
Atmosphere: 5
Food: 5
Service: 5
Anna Mykheieva
Found a hair in my pizza
Atmosphere: 2
Food: 2
Service: 2
Joshua
My wife and I used the drive through this morning.... it was not a good experience.
I ordered a large green tea with two milk. The employee entered orange peeko. No problem, I asked them to correct it and they said it would be fixed. We get to the window and they hand us an orange peeko. I ask them to fix it and the lady goes and grabs a new drink. She hands me a coffee. I give it back to her telling her 'thats coffee'. She doesnt say anything, she just makes an upset noise and walks away. A minute later she comes back. Finally, its a green tea. We drive away, taste the drink a few minutes later, and its still not what we ordered. They added a ton of sugar to it.
I am currently in line at Starbucks, I am late for work and my wife does not have her tea yet.
Throughout the entire experience there was no apologies, no explanations, not even a hello to start it off.
Perhaps some training on customer service is needed?
Atmosphere: 1
Food: 1
Service: 1
hassan hammoud
Slowest service and they dont get your order right on top of that
I dont need extra protein in my tea
Super slow service ,
Atmosphere: 1
Food: 1
Service: 1
Super friendly
Atmosphere: 5
Food: 5
Service: 5
This place has awesome service and amazing food. Fast service and the people here are like family very nice and friendly honestly love this place
Atmosphere: 5
Food: 5
Service: 5
Friendly service and always get my order quick! Will recommend if you are in a hurry to go drive thru!
Atmosphere: 5
Food: 5
Service: 5
The food is great but the time at the drive through is extremely long, can be on average 10-15 minutes stuck in this drive through
I usually visit this location often and have always been satisfied with the service. However, today was truly the worst experience I’ve had.
I ordered a medium black cold coffee (paid $3.14), but I was given a small instead. When I pointed it out, the female Indian staff member insisted, “You said SMALL” and never once apologized. I paid for my drink, and as a customer, the least I expect is basic respect.
Even though I still said “thank you” out of courtesy, she didn’t bother to say “sorry” or even “thank you” back. If she wasn’t sure, she could have simply checked the order on the payment system, but instead she looked at me as if I was begging for something. It was extremely disrespectful and ruined what should have been a good morning.
I have attached my receipt, and if you’d like, you can check the order history to confirm.
Atmosphere: 3
Food: 3
Service: 1
Super friendly
Atmosphere: 5
Food: 5
Service: 5
This Tim’s is so friendly and has really quick service. Good job legacy Tim’s!
Atmosphere: 5
Food: 5
Service: 5
Very friendly
Very fast service
No more waiting in line
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Breakfast with Hashbrowns
Restaurantji Recommends
This is by far the worst Tim Hortons I’ve ever been to. The drive-thru experience is terrible the staff come across as lazy and very impolite, and you can even hear them complaining about customer orders in the back. When they don’t feel like making certain drinks, they simply say the item is “not available” anymore.
I ordered an iced latte with marshmallow foam and instead received a cold brew loaded with syrup. It was so poorly made I couldn’t even drink it. At this point, I’d rather pay a little more at the Starbucks across the street, where at least I can count on my order being correct and prepared properly.
Tim Hortons really needs to improve both service and consistency at this location
Atmosphere: 1
Food: 1
Service: 1
Friendly and fast service
Atmosphere: 5
Food: 5
Service: 5
Found a hair in my pizza
Atmosphere: 2
Food: 2
Service: 2
My wife and I used the drive through this morning.... it was not a good experience.
I ordered a large green tea with two milk.
The employee entered orange peeko. No problem, I asked them to correct it and they said it would be fixed. We get to the window and they hand us an orange peeko. I ask them to fix it and the lady goes and grabs a new drink. She hands me a coffee. I give it back to her telling her 'thats coffee'. She doesnt say anything, she just makes an upset noise and walks away. A minute later she comes back. Finally, its a green tea. We drive away, taste the drink a few minutes later, and its still not what we ordered. They added a ton of sugar to it.
I am currently in line at Starbucks, I am late for work and my wife does not have her tea yet.
Throughout the entire experience there was no apologies, no explanations, not even a hello to start it off.
Perhaps some training on customer service is needed?
Atmosphere: 1
Food: 1
Service: 1
Slowest service and they dont get your order right on top of that
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