Today I bought muffins from there but they are raw, not baked properly, so please be careful before buying them and the store is very bad.
Atmosphere: 1
Food: 1
Service: 1
he yo
Bought an iced coffee without the ice and this is what I got when the staff first gave it to me. She only added more when I complained. YOUR STAFF NEEDS TO REWATCH THEIR VIDEOS , because this is not the standard build for a drink w/o the ice. It needs to be on the line below the rim.
Atmosphere: 3
Food: 1
Service: 3
Veerendra Parvataneni
Worst tims ever
Atmosphere: 1
Food: 1
Service: 1
Gayan perera
Super slow staff.. terrible service
Atmosphere: 1
Food: 1
Service: 1
Denise Silva
Ordered off the Tim’s app for pickup at the Walmart. Came in to grab it and the lady just said no latte and walked away. She then began to ignore me when I asked for a refund since they didn’t have the ingredients for the drink. I asked again and she brought over a “manager.” I asked the manager if she can at least show me where to get a refund and all she could say to me was no I can’t, go to another location. The service was horrible and this is a reoccurring theme. They are rude and always hand out stale food.
Update: I emailed digital support about this and they confirmed the lady should be able to refund me from the store.
KJEM's Adventure Channel
I made a tell Tim survey for a purchase here last dec26 2024. The survey code for a $1 drink clearly says it can be used within a month. The staff Missy was very rude saying she cannot do it because it was 2024. It's 2025 now so NO. That's her words. I told her I still am within the month to use it I got so upset. I emailed corporate too. If your staff doesn't know how to do the survey and how long it is usable for then how can we as customers know they handle food safely? If there is a zero star that one I will give to Missy.
Service: 1
babucool1
Kid-friendliness: Anju is very friendly and hard working...always smiling 😃 thank you anju
Atmosphere: 4
Food: 4
Service: 5
Ben Arangorin
I don’t know if Tims is part of Walmart management, but my point is Tim Hortons affects the image of Walmart. There is an East Indian man who said CAN’T YOU SEE I’M MAKING SANDWICH YOU JUST NEED TO WAIT..after I said Hello, well I don’t know what he is doing and I thought if you are busy you can just simply say GIVE ME ONE SECOND I’ll BE WITH YOU SHORTLY…but this man is maybe having a bad day and he shouldn’t be in front dealing with people.
Nolan Sander
Simple complaint - don't display menu items if the location doesn't offer them.
Can't speak to how the food is because they don't make the flatbread pizza I asked for, despite it's presence on the menu board.
Cashier was fine, service could be elevated by making a recommendation instead of just saying "we dont make this here". Make me feel like you want my business or I will take it elsewhere.
Restaurant looked clean.
1 star for wasting my time, 3 stars for otherwise average interaction. 2 stars overall.
Atmosphere: 3
Food: 1
Service: 3
AJ
Why do they insist on putting the Boston creme in a bag (see photos)
Ordered my bagel, stayed how I wanted it , butter then cream cheese. I was TOLD how it was best to do it her way. She refused to do it how I wanted it. Horrible service. I will never support this location again. She also ran the cash register and made the food without changing her gloves. Needless to say, I will not be eating this.
Atmosphere: 1
Food: 1
Service: 1
Pavi Brar
I had a disappointing experience at Tim Hortons with Ahmed. He was very rude and seemed disinterested in his job. No smile or friendly interaction made my visit unpleasant. I expected better service.
Atmosphere: 1
Food: 5
Service: 1
Flora Guan
When you ask for no ice no sugar, they will leave the room empty , way to short to meet the 510 ml which told from the Timhorton customer service department. Don’t ask me to reach the customer service again, I already called and the customer service filled the form and gave me the case number.i want to know why I have to fill out the form again for what??
Atmosphere: 1
Food: 1
Service: 1
Rehal Gurwinder
Just went there now a girl was cleaning there with gloves on and i ordered muffin she removed the gloves and gave me muffin didn’t even wash hands
Today I bought muffins from there but they are raw, not baked properly, so please be careful before buying them and the store is very bad.
Atmosphere: 1
Food: 1
Service: 1
Bought an iced coffee without the ice and this is what I got when the staff first gave it to me. She only added more when I complained. YOUR STAFF NEEDS TO REWATCH THEIR VIDEOS , because this is not the standard build for a drink w/o the ice. It needs to be on the line below the rim.
Atmosphere: 3
Food: 1
Service: 3
Worst tims ever
Atmosphere: 1
Food: 1
Service: 1
Super slow staff.. terrible service
Atmosphere: 1
Food: 1
Service: 1
Ordered off the Tim’s app for pickup at the Walmart. Came in to grab it and the lady just said no latte and walked away. She then began to ignore me when I asked for a refund since they didn’t have the ingredients for the drink. I asked again and she brought over a “manager.” I asked the manager if she can at least show me where to get a refund and all she could say to me was no I can’t, go to another location. The service was horrible and this is a reoccurring theme. They are rude and always hand out stale food.
Update: I emailed digital support about this and they confirmed the lady should be able to refund me from the store.
I made a tell Tim survey for a purchase here last dec26 2024. The survey code for a $1 drink clearly says it can be used within a month. The staff Missy was very rude saying she cannot do it because it was 2024. It's 2025 now so NO. That's her words. I told her I still am within the month to use it
I got so upset. I emailed corporate too.
If your staff doesn't know how to do the survey and how long it is usable for then how can we as customers know they handle food safely?
If there is a zero star that one I will give to Missy.
Service: 1
Kid-friendliness: Anju is very friendly and hard working...always smiling 😃 thank you anju
Atmosphere: 4
Food: 4
Service: 5
I don’t know if Tims is part of Walmart management, but my point is Tim Hortons affects the image of Walmart. There is an East Indian man who said CAN’T YOU SEE I’M MAKING SANDWICH YOU JUST NEED TO WAIT..after I said Hello, well I don’t know what he is doing and I thought if you are busy you can just simply say GIVE ME ONE SECOND I’ll BE WITH YOU SHORTLY…but this man is maybe having a bad day and he shouldn’t be in front dealing with people.
Simple complaint - don't display menu items if the location doesn't offer them.
Can't speak to how the food is because they don't make the flatbread pizza I asked for, despite it's presence on the menu board.
Cashier was fine, service could be elevated by making a recommendation instead of just saying "we dont make this here". Make me feel like you want my business or I will take it elsewhere.
Restaurant looked clean.
1 star for wasting my time, 3 stars for otherwise average interaction. 2 stars overall.
Atmosphere: 3
Food: 1
Service: 3
Why do they insist on putting the Boston creme in a bag (see photos)
Atmosphere: 4
Food: 1
Service: 5
Restaurantji Recommends
Ordered my bagel, stayed how I wanted it , butter then cream cheese. I was TOLD how it was best to do it her way. She refused to do it how I wanted it. Horrible service. I will never support this location again. She also ran the cash register and made the food without changing her gloves. Needless to say, I will not be eating this.
Atmosphere: 1
Food: 1
Service: 1
I had a disappointing experience at Tim Hortons with Ahmed. He was very rude and seemed disinterested in his job. No smile or friendly interaction made my visit unpleasant. I expected better service.
Atmosphere: 1
Food: 5
Service: 1
When you ask for no ice no sugar, they will leave the room empty , way to short to meet the 510 ml which told from the Timhorton customer service department. Don’t ask me to reach the customer service again, I already called and the customer service filled the form and gave me the case number.i want to know why I have to fill out the form again for what??
Atmosphere: 1
Food: 1
Service: 1
Just went there now a girl was cleaning there with gloves on and i ordered muffin she removed the gloves and gave me muffin didn’t even wash hands
Service: 1
They don’t make a latte or cappucino.
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