Tim Hortons

Bad customer service. Last two times I’ve been there I’ve asked for a iced latte and they give me an iced coffee.

After several visits and careful observation, I’ve concluded that this Tim Hortons location falls far below acceptable standards in cleanliness, safety, and consistency. Despite the brand’s emphasis on freshness, this store operates in complete contrast to that image. There is no visible fire extinguisher, and cleaning practices are unhygienic—tables and chairs are wiped with the same cloth, which is also used on food-contact surfaces. Handwashing protocols are not properly followed. Espresso drinks are made inconsistently, often by eye, with no regard for measurement or balance. Food items are under-portioned, often stale, and taste reheated. Timbits and doughnuts are over-glazed, thrown together in bags, and end up sticking to each other. Drive-thru service is inefficient, with repeated miscommunication, long wait times, and frequent order errors, likely due to poor headset or microphone quality. Employees speak loudly, often with an entitled tone, and overall conduct lacks professionalism. This is not an isolated incident or a one-time bad experience—it reflects a recurring pattern that undermines the brand entirely. Immediate action is necessary: this location should be temporarily shut down, employees and the manager retrained, and proper operational standards enforced. If corporate continues to dismiss customer feedback under the assumption that “it’s just Tim Hortons,” then the ongoing decline in reputation and trust is fully earned.

Very nice

Don't go there at all
Everything is bad
The drink, the food, the workers.
Half of the space is always closed because they are lazy and don't want to clean it, the washroom is closed 2 hours before they close the doors

i order a pack of 50 timbits and the box broke the seconf i go outside. i dont get a refund PLUS THE EMPOLYEE JUST PUT IT IN A DIFFERNT BOX?

Good Service & Ambiance

Fix your speaker, it's been weeks and the drive thru line is ridiculously slow because we have to order at the window.

This is literally the worst Tim’s I’ve been to. They never have anything on the menu and half the time I’m spent having to change my order. The staff is also awful and can’t use their mental sense to find a damn order. Not only are they stupid but they’re also rude. Do us a favour and hire new management.

Every single time i go here i am always disappointed. They never have anything they advertise on their menu. The staff is always rude and stupid and cant do their job properly, never once have i had a good experience. I would give 0 stars if it was possible. Just close down at this point

Always a great cup of tea 🍵 or coffee ☕🌞

smallest wrap ever. Eggs not even scrambled, one piece of bacon in it, and barely any sauce. Not gonna order food here again. They even put cheese on my bf’s loaded cilantro chicken wrap… absolutely terrible

Love the spacious renovation, very light and confident area, workers are wonderful especially Adan Diwa and Andrea. The picture below relates to how I felt drinking the peach sparkling thirst quencher

Pretty good, good food, nice interior, food came in at a reasonable time and the service was nice and easy going, especially with the touch screens which makes ordering easy. The drinks were good and none of my orders came in wrong.

Shoutout to Andrea at Tim Hortons — every morning, she’s there with a smile, great service, and somehow always remembers my order. Seriously, she’s the real MVP!

| Great service
| Friendly attitude
|| Consistent every time
||__ Quick and efficient

Thanks, Andrea. You make coffee runs a win!
Dattebayo!!!!

Adan Diwa was a big help, definitely coming back, attached is a photo of myself.