Tim Hortons

8338 18 St SE Unit 500, Calgary
(403) 236-0291

Recent Reviews

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angel

Always a great experience at this Tim Hortons! The staff are friendly, the service is quick, and the orders are always made just right. Even during busy times, everything runs smoothly and the team makes you feel welcome. It’s definitely one of the better Tim Hortons locations I’ve been to — consistently clean, efficient, and reliable. special thanks to the evening ladies for being so kind.

Atmosphere: 5

Food: 5

Service: 5

Bonnie Fan

There’s a staff member by the name of Bonnie who is very kind and welcoming she took my order and had me out the door in 2 mins very fast and reliable I would recommend this location to all my friends

Atmosphere: 5

Food: 5

Service: 5

riley

James was an absolute ray of sunshine! ☀️

Atmosphere: 5

Food: 5

Service: 5

Elyza Ferrer

Purchased a lot of gift cards for a corporate event. They were quick and very nice about it!

Service: 5

Miranda Acacia

I frequent this location daily for my morning coffee and consistently receive excellent service, with Christine and her team providing a welcoming atmosphere and a perfectly made coffee, everytime.

Atmosphere: 5

Food: 5

Service: 5

christal Wayne

I don’t know why the regular people/ person who normally work there was not working but whoever the new employee specifically, the person serving me was rude, slow, and lazy This was the only good Tim Hortons I have found in the city, guess I will just have to go to okotoks. Either put him in the back or cleaning toilets cause he is not the employee that you should have serving.

Atmosphere: 5

Food: 5

Service: 1

S K

I selected an offer on my Tim's reward app. They 'scanned' my card, but the offer never went through. I ended up paying more than I would've if they had actually scanned it properly and checked. So I lost out on my offers and my reward points. Not the first time this has happened. It's ridiculous. Might as well go to McDonald's right across where I know my rewards WILL go through.

Service: 1

Andrew Ellis

Great Tim Hortons. On Sunday night they are short of food. Service is always great. The

Atmosphere: 5

Food: 5

Service: 5

Rabie Yaakoub

Took me too much time to get my coffee
And in a weird way

Khalid Amin

This Tim Hortons has completely different renovations compared to others! I’ve never seen such a cozy and stylish Tims in Canada, and the people are so friendly!

Atmosphere: 5

Food: 5

Service: 5

Monica Delorme

My favorite go to coffee shop has always been and always will be Tim's!! It was wonderful to find one with an outdoor patio. it was sn amazingly beautiful morning to sit out snd enjoy my coffee and my company!!

Atmosphere: 5

Food: 5

Service: 5

Ken Koenig

I really like how clean this location is. The atmosphere is also a huge plus, as I always feel relaxed here, the decor is very cool and modern for a Tim Horton's!

Vitalii Bondarenko

The afternoon stuff went all the way and beyond to help me out when I had difficulties. Great folks!

Atmosphere: 5

Food: 5

Service: 5

Robin Sukhan

I went to this location on July 29 for a coffee with a coworker. The service was great. We had a good time.

Food: 5

Service: 5

Ashley G

They get friends and family to come on here and leave good ratings.

At this point there is no point in saying things like no mayo or tomato on a sandwich because when you go through the drive-through, they’re gonna do whatever they want . As usual, not only was the woman rude who was taking my order when I simply asked if they served chai tea, But I specifically said no tomato no mayo on my sandwich and as you can clearly see below, It has both.
Customer service terrible. Waste of money because I’m not eating the sandwich and I refuse to drive all the way back. When you call, nobody answers the phone and there’s obviously no book that they’re gonna write down your information in so what’s the point? Tim Hortons will never be getting my business ever again. They do not care about customer satisfaction, professional customer service, and ensuring that orders are right.

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