There’s only one young girl that works here that’s actually nice and makes my orders perfect. Everyone else is awful. There is a older woman here who is just so unbelievably rude. She camands her coworkers around like she’s a manger when she’s not. She’s always yelling at them and yelling at costumes. Awful manners to everyone. It is no longer nice to visit here unfortunately
Service: 1
Ed Ramsay
Seem to be having issues at the drive-through. To start with, could not understand thier response at order window, very staticy/garbled. Then at pick-up window, 1st confusion if they had decafe, 2nd initially handed me wrong size drink, 3rd I repeated my order, they repeated it and corrected size but got cream and suger wrong.
Jaxon Hadden
Dude working the drive through gets upset when he has to repeat himself, has a terrible attitude and is genuinely just rude
Atmosphere: 1
Food: 1
Service: 1
Dawn C
I frequent this location almost every morning.. and I get a coffee and chocolate glazed donut.. there is hardly any glaze on the donuts anymore so they are dry dry dry.. thought it was just a one off ... but it is now consistently bad... not sure if ill keep using timmies anymore
Atmosphere: 3
Food: 2
Service: 5
Christian Andersen
I will avoid this location until they get rid of the employee Carolyn. She is the worst.
Atmosphere: 5
Food: 4
Service: 1
Ryan Evanshen
I’ve been going to this particular Tim Hortons daily for my morning coffee for almost 2 years now.
The service staff that work in the Tim’s drive Thru do not get enough credit for how challenging their job can be. Fast paced, lots of information coming in from all directions, impatient morning customers and the early early mornings.
A shout out to Rawad and the team at Tims, With always a pleasant atmosphere and energetic vibe. It makes morning coffee that much more delightful. Thanks to Rawad for always having a friendly smile and positive energy!
Merry Christmas and happy new year
Ryan
Atmosphere: 5
Food: 5
Service: 5
bc _
Valerina (Val) had a lot of attitude toward my husband and me while we were doing an Uber pickup at this location. She made unnecessary comments, telling another worker that we would mess up the orders. She was passive-aggressive. I understand she had six other orders to do, but this is her job description, and she signed up for it, so I don’t understand why she came at me with so much attitude. She gave me a pizza with a sticker that wasn’t properly attached, and I asked for a different sticker because this wasn’t my order and I didn’t want the other customer to think I opened their pizza. The way she spoke felt disrespectful and came across as racist. Very unprofessional.
Atmosphere: 1
Food: 5
Service: 1
Duncan
Beautiful dining area...well lit and comfortable seating...bright afternoon light was so nice on this frigid day in December 2025! Service was swift and friendly...hope to be back!
Atmosphere: 5
Food: 5
Service: 5
Fiona Ann Pulongbarit
good customer service
Atmosphere: 5
Food: 5
Service: 5
Colton Willms
Wonderful Community Partner: As a local organization in Midnapore, we truly appreciate Tim Hortons’ ongoing support. They continually supply us with coffee or hot chocolate for our events, and it makes a real difference in bringing our community together. Their reliability, friendliness, and genuine commitment to supporting local initiatives stand out every time. We’re grateful for the partnership with a company and owners that cares about our community as much as we do.
My friends and I refuse to go to this location because of one employee. She is rude and mean. She is accusatory and unwelcoming. If I see her working I walk out of the building. She’s made me cry on multiple occasions. If you hate working with people stop working in customer service. I understand people are rude (I myself work customer service), however I try my best to be polite and patient, but when I’m being yelled at because I’m willingly letting others cut in front of me because I don’t know what I want yet.
Atmosphere: 1
Food: 3
Service: 1
Chevy D 1.0
The employee that answered the phone at 18:15 today (Dec 3,2025), was very professional and helpful.. Super nice dude, Thank you..( I am very terrible at names,apologies ). Overall the service was efficient and very courteous.
Atmosphere: 5
Food: 5
Service: 5
Speed Tech Services
This location I will not even give 1 star it is so bad not only service but even the restaurant was not clean this is my first time to review any place but was so disappointed that I had to...
Bruce Waymer
Amazing place to get my coffee I come here at 6:45 on the dock every morning go through the drive-through and get my double double and my breakfast sandwich they always know who I am really friendly. I’ve been coming for years a very, very happy with the service.
Recommend this for your daily breakfast spot
Atmosphere: 5
Food: 5
Service: 5
Shawn Thompson
I stood inside your store being seen by at least two different employees for almost five minutes. Before I was even helped, no one was watching either front till.
There’s only one young girl that works here that’s actually nice and makes my orders perfect. Everyone else is awful. There is a older woman here who is just so unbelievably rude. She camands her coworkers around like she’s a manger when she’s not. She’s always yelling at them and yelling at costumes. Awful manners to everyone. It is no longer nice to visit here unfortunately
Service: 1
Seem to be having issues at the drive-through. To start with, could not understand thier response at order window, very staticy/garbled. Then at pick-up window, 1st confusion if they had decafe, 2nd initially handed me wrong size drink, 3rd I repeated my order, they repeated it and corrected size but got cream and suger wrong.
Dude working the drive through gets upset when he has to repeat himself, has a terrible attitude and is genuinely just rude
Atmosphere: 1
Food: 1
Service: 1
I frequent this location almost every morning.. and I get a coffee and chocolate glazed donut.. there is hardly any glaze on the donuts anymore so they are dry dry dry.. thought it was just a one off ... but it is now consistently bad... not sure if ill keep using timmies anymore
Atmosphere: 3
Food: 2
Service: 5
I will avoid this location until they get rid of the employee Carolyn. She is the worst.
Atmosphere: 5
Food: 4
Service: 1
I’ve been going to this particular Tim Hortons daily for my morning coffee for almost 2 years now.
The service staff that work in the Tim’s drive Thru do not get enough credit for how challenging their job can be.
Fast paced, lots of information coming in from all directions, impatient morning customers and the early early mornings.
A shout out to Rawad and the team at Tims,
With always a pleasant atmosphere and energetic vibe. It makes morning coffee that much more delightful.
Thanks to Rawad for always having a friendly smile and positive energy!
Merry Christmas and happy new year
Ryan
Atmosphere: 5
Food: 5
Service: 5
Valerina (Val) had a lot of attitude toward my husband and me while we were doing an Uber pickup at this location. She made unnecessary comments, telling another worker that we would mess up the orders. She was passive-aggressive. I understand she had six other orders to do, but this is her job description, and she signed up for it, so I don’t understand why she came at me with so much attitude. She gave me a pizza with a sticker that wasn’t properly attached, and I asked for a different sticker because this wasn’t my order and I didn’t want the other customer to think I opened their pizza. The way she spoke felt disrespectful and came across as racist. Very unprofessional.
Atmosphere: 1
Food: 5
Service: 1
Beautiful dining area...well lit and comfortable seating...bright afternoon light was so nice on this frigid day in December 2025! Service was swift and friendly...hope to be back!
Atmosphere: 5
Food: 5
Service: 5
good customer service
Atmosphere: 5
Food: 5
Service: 5
Wonderful Community Partner:
As a local organization in Midnapore, we truly appreciate Tim Hortons’ ongoing support. They continually supply us with coffee or hot chocolate for our events, and it makes a real difference in bringing our community together. Their reliability, friendliness, and genuine commitment to supporting local initiatives stand out every time. We’re grateful for the partnership with a company and owners that cares about our community as much as we do.
Restaurantji Recommends
My friends and I refuse to go to this location because of one employee. She is rude and mean. She is accusatory and unwelcoming. If I see her working I walk out of the building. She’s made me cry on multiple occasions. If you hate working with people stop working in customer service. I understand people are rude (I myself work customer service), however I try my best to be polite and patient, but when I’m being yelled at because I’m willingly letting others cut in front of me because I don’t know what I want yet.
Atmosphere: 1
Food: 3
Service: 1
The employee that answered the phone at 18:15 today (Dec 3,2025), was very professional and helpful.. Super nice dude, Thank you..( I am very terrible at names,apologies ). Overall the service was efficient and very courteous.
Atmosphere: 5
Food: 5
Service: 5
This location I will not even give 1 star it is so bad not only service but even the restaurant was not clean this is my first time to review any place but was so disappointed that I had to...
Amazing place to get my coffee I come here at 6:45 on the dock every morning go through the drive-through and get my double double and my breakfast sandwich they always know who I am really friendly. I’ve been coming for years a very, very happy with the service.
Recommend this for your daily breakfast spot
Atmosphere: 5
Food: 5
Service: 5
I stood inside your store being seen by at least two different employees for almost five minutes. Before I was even helped, no one was watching either front till.
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