Tim Hortons

303 Shawville Blvd SE Unit 400, Calgary
(587) 625-9173

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Drive thru is horrible. Wait was long today. You order then get to window and are given the wrong order and they say they dont have your order and then the question was did you place an order at drive thru...say what?!?!?! insert smacking my head picture here...Also it would be great if they used the menu board to see what you ordered at drive thru. Sometimes they use it sometime not. We just ordered 2 coffee's. Using the written part on the order board would certainly also...
I ordered an ice cap and drove away never tried it till I got home to find out that it wasn't an ice cap at all it was like iced milk with the tiniest espresso flavor the whole ice cap was white I don't even know how the person that handed it to me didn't notice it didn't even look like an ice cap
Working staff here should be attentive to in-store customers as well as the drive through ones or I should say they (managers) should have enough staff for both the counters as I've seen the staff struggle between both ends. In my pov it's the shift allocator should put enough staff members so they can manage well. Rather than that the quality of service and food are good. Please pay attention towards in-store customers as well (msg for *specifically* managers).

Vegetarian...

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