Tim Hortons
347 Southland Dr SE, Calgary
(403) 225-3365
Recent Reviews
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Pick up donut for my kid
The coffee was perfected, to perfection. Amazing taste.
Atmosphere: 5
Food: 5
Service: 5
This is an excellent Tim Hortons. The staff is friendly and efficient. The food is up to standard and they are always very quick during busy times.
If I had a business dealing with service or people, first thing I'd do is to put in charge someone who speaks fluent English not someone which you (as a customer) have to repeat same order 10 times and she still doesn't understand. And I didnt understand what she was saying either. Worst service I've had. I left without ordering.
Atmosphere: 5
Food: 5
Service: 1
I was ordering a cold drinks, and person that were taking my order is barely speaking English and could not understand what drinks do I want. Tables and chairs were dirty and sticky. Male washroom is dirty. Sink is very small and placed in the corner, it’s very uncomfortable. Mirror is damaged.
Atmosphere: 1
Food: 1
Service: 1
Ran out of biscotti filled donuts by 12:15 pm. Breakfast sandwich was good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Coffee Cup, Muffin Raisin Bran, Boston Cream Donut
Update your delivery channels so food isn't being ordered while you are closed.
Service: 1
This location is on my way and I have ordered drive thru a few times now, meh service at first, at least they had what I ordered, although I agree with the other reviews mentioning lacking service.
But lately I find that they are always cleaning the latte machine at peak times. Last Saturday Dec 13th at around 9:30am at what most certainly is peak time and then again today at 1:30pm, right after lunch.
Once is a coincidence but twice? Get your stuff together people! I am no expert in Latte machines cleaning but this is the only location that seems to be “cleaning” it that often. Lots of staff that seem to be doing anything but helping customers.
Management, if you’re reading this, pay closer attention to these reviews. This is not about deranged people posting random stuff, there’s clear concise actionable feedback you can act on if you care. Do better.
Service: 2
Overall service, washroom very poor and not respecting their customers..
Atmosphere: 1
Service: 1
Very rude staff. It was an insult to go there. 0 respect of customers.
Restaurantji Recommends
Friendly staff but took 15 mins to give a wrap through the drive way.
I went there on November 28 around 9:00 p.m. to order a tea and a chai latte—both hot drinks. The lady who served us, a Filipino girl( Hazel), handed the drinks over without any sleeves. I asked her politely for sleeves, but she gave them to us with an attitude, looking annoyed. I’m not sure what was going on with her, and it made me wonder if they normally don’t provide sleeves, especially since they were kept behind the counter. The whole experience really dampened our night.
Atmosphere: 1
Food: 5
Service: 1
They never have mobile orders ready, and their service is extremely slow
2 stars just for the ridiculous wait times, even when just one person ahead. Poor system
Services otherwise good, great staff
This is my mom and I’s favourite Timmy’s hands down!! We come here every Saturday morning and we are always greeted and helped by the amazing, always happy staff!!!
Keep up the amazing work Southland Timmy’s you rock! 🤘🏻
Atmosphere: 5
Food: 5
Service: 5
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