Tuk Tuk Thai - Creekside

Bad customer service. Avoid this location.

Atmosphere: 3

Food: 3

Service: 1

Its not the same tuk tuk as before its been over run by east indian cook. Sorry but food taste change never ordering food here again. If i want thai i want authentic thai cheft. Save your money and go to other thai food with real thai cook

Atmosphere: 3

Food: 2

Service: 2

Honestly we eat here often and the food is always great but they always skimp out on veggies. I specifically got the stir fry for the vegetables and (not even an exaggeration) there was 1 single piece of broccoli & a whole carrot cut up to make up for the lack of other vegetables. It is a little disappointing to not get the main thing in the dish that you are ordering for.

Otherwise the service is great & it is very clean. :)

Atmosphere: 5

Food: 2

Service: 5

Ordered Red curry and chicken satay and they were yummy

Atmosphere: 4

Food: 5

Service: 4

First time ordering there. Im not even done eating the red curry chicken that i had to write this review.

The meal is just incredible . Just so good the taste is absolutely perfect. Reminds me of true Thailand food.

Will be back for sure probably tomorrow 10/10

Atmosphere: 5

Food: 5

Service: 5

Had fried rice, Pad Thai and spring rolls. All very good and authentic.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: New Tuk Tuk Stir Fry New Tuk Tuk Fried, Spring Rolls

The food was great.Sandeep was efficient and provided great customer service. Will definitely recommend!

Atmosphere: 5

Food: 5

Service: 5

Sandeep was very kind, and it was a great food service!

The staff at Tuk Tuk Kai is friendly and attentive. They are knowledgeable about the menu and are more than happy to recommend dishes based on your preferences. Service is prompt, and the staff makes sure that you have a pleasant dining experience.

To the owner: When I was at your restaurant, there were 2 people ahead of me. One person was already starting to get upset about having to wait for their meal. They were eventually served and went on their way. The next person seemed to be waiting a while but wasn’t too upset. They received their order and went on their way.

There was one order ahead of me and the customer ordered their food then I ordered. There was then 3 orders behind me, one of them was a skip the dishes order. The worker was already running behind and was a bit frazzled. I was getting impatient at the twenty minute mark. The people who ordered after me were given their food before me - first the one order then a skip the dishes order. When I confronted the worker about it she told me it was because they only had one meal in their orders. I said that shouldn’t matter because we were here first and our orders should be filled by which was placed first. I was then given my order - I assume because I complained - ahead of the people who ordered before me. I received my order 40 minutes after I ordered.

Why are the skip the dishes orders or orders with one meal prioritized over orders with multiple meals? Is this normal practice? I’m sitting in the restaurant waiting for 40 minutes to get my meals. I could go to a sit down restaurant and have a drink and a meal in less time. This is completely unacceptable. It doesn’t take that long to make these meals.

I feel bad because I took my frustration out on the worker, but it’s 100% the owners fault for this terrible experience. If you can’t schedule 2 people to work, you need to shut down due to lack of staff.

To future customers: if you read this, be prepared to wait far too long for your orders if there is one person working there. And you will likely not be prioritized if you are sitting in the restaurant waiting for your food.

Atmosphere: 1

Food: 2

Service: 1

Overall we had a good time. Tuktuk fried rice was probably the highlight for us. It was flavorful. The service was topnotch and deserve a 5 star on itself.

Atmosphere: 4

Food: 4

Service: 5

Pad thai is dried and noodle sticking together

Great food and great service. I don't mind waiting for the food as it is fresh and amazing...I don't know why people cannot wait for such great food

Atmosphere: 5

Food: 5

Service: 5

Something’s changed

Up to about 3 weeks ago, I’d come into the restaurant and my food would be ready to go, maybe an occasional 3 minute wait.

Recently the wait has been noticeable, 5-15 minutes, horrible wait times.

I can only say that the staff had changed and this seems to be the problem.

Atmosphere: 2

Food: 2

Service: 2

Excellent food and great quality food provided

Atmosphere: 5

Food: 5

Service: 5