Will never be selecting this Wendy’s location again. Went through the drive-thru, and had to wait longer than usual. I ordered two of the garlic mushroom swiss burgers. Paid for my order and drove off to the side to eat it. Only to take a bite of completely cold food! Not warm at all. Cold! I was so disgusted as I wasn't sure if the food was even cooked and was worried about possible food poisoning. I understand that Wendy's is fast food but your food should never be cold! Nobody wants to pay for cold food! So, I drove back, went through the drive-thru again an told the person on the intercom I had been here a few minutes ago, that my food was completely cold and I wanted a full refund. You can keep your cold burgers The guy left me sitting in line for a few minutes - didn't say anything. So, I proceeded to drive to the window to speak to the guy at the window in person. When he opened the window, I repeated myself, gave him the cold burgers back and presented my receipt. His response..."this burger was made 30 minutes ago. So, the food would be cold". No apology. Nothing! He then proceeded to say that he ." So, I repeated myself, yet again, stating that I wanted my refund, that I am not paying for cold food. He then closed the window to go talk to whomever, Came back and issued the refund. I WILL NEVER GO BACK TO THIS LOCATION, EVER! IF I COULD GIVE ZERO STARS - I WOULD. EVERYONE CAUTIOUS OF WHAT YOU ORDER. THIS LOCATION SHOULD NOT BE OPEN TO THE PUBLIC. WOW!
Atmosphere: 1
Food: 1
Service: 1
Peter Vonavka
Never again to this location. Two customers and no cars in drive-thru and had to wait 15 minutes for two breakfast sandwiches after waiting outside for 5 minutes due to placing a mobile order to get faster service. When I made a comment I got a should shrug that indicated they didn't care.
Atmosphere: 3
Food: 4
Service: 1
Fresh Printz
No more straws at Wendy’s. This is my last meal at a Wendy’s. Maybe good timing as fast food prices sky rocket and quality and size are flying downhill
Atmosphere: 4
Food: 4
Service: 5
Me Mi
I don't know why it's so hard to complete an order accurately. When you order through a delivery service, and 25% of your order is missing, it's beyond infuriating. Does no one check what goes in the bag for crying out loud? Will never be selecting this location again. In fact, a lot of fast food stores have issues in this area. Go somewhere else nearby is my advice.
Food: 1
Service: 1
Ghie Patasin
It was great the staff was really friendly and very efficient.
Atmosphere: 5
Food: 5
Service: 5
Antonio Pullano
Works are not nice and do not cooperate when there is a problem. Don’t recommend. Don’t go will get ripped off.
Atmosphere: 1
Food: 1
Service: 1
Nick Chen
The food is good, always hot and fresh. The only problem is the app is really sucks! I love mobile ordering food. And the app is not working at all. But you can still order through their website. Our kids love your food, please upgrade your app!
Food: 5
Service: 3
Deez Nuts
I had a very disappointing experience at this Wendy’s. I came in with a valid coupon, but the staff refused to accept it, claiming it wasn’t valid. I double-checked, and the coupon was definitely within its expiration date and applicable to my order. When I tried to explain, they were dismissive and wouldn’t let me use it. Poor customer service and frustrating to deal with. Won’t be coming back.
Atmosphere: 1
Food: 1
Service: 1
Annie W.
We have been a regular customers at this Wendy’s location for years, and we consistently receive great service! The staff are not only friendly and courteous, but several of them have been working here for a long time and know their regular customers well. It’s refreshing to see familiar faces with each visit!
One of our favourite menu items is the Junior Bacon Cheeseburger (JBC). It’s always made just right, and we can count on the quality every time. Whether grabbing a quick meal or dining in, their service has been reliable.
Atmosphere: 5
Food: 5
Service: 5
Quentin R
Absolutely garbage. Burgers are very dry, very empty. Don't go there
Should of figured doing a quick lunch would result in me not eating, go pick up my order and a colleagues, rush back to site to eat and not a single thing was my order and my colleague also didn't get his correct order this is the 3rd time this has happened I'll spend the extra dollar and go to a&w next time.
Atmosphere: 1
Food: 1
Service: 1
Anna Serene
I just went through drive through and Alex assisted me. I ordered a Baconater. A la carte , meaning no bun, cheese or addons. Just the meat. He tried to remove all rhe items and decided to just bill be for the large patties and bacon independently, therfore not charging me for the bun and other ingredients! Incredible! They were so helpful. I'm so impressed I have paid full price at competing restaurants for half the order requested. Like this order. They even offered to lettuce wrap it which I declined. I will be eating here all the time. They promise 100 percent all beef no fillers or gluten and as I'm pure carnivore I'm super happy and relived to be able to eat on the go, affordable and even healthy. Thanks Alex , you took just an extra moment to make it better and you impacted my eating and life. Seriously. I will tell everyone that's Wendy's offers this select choice option. So grateful, thank you!
Dietary restrictions: Strict macro requirements. Medical monitoring. Quite expensive to eat carnivore , but Wendy's actually helped by charging individually not as a full charge for a sandwich with items removed. Please keep doing this forever. ? Thank you
Atmosphere: 5
Food: 5
Service: 5
heather Hammadieh
I orderd over uber eats, got nuggets but no sauce, salad no fork, and the coke tasted like cleaning chemicals.
Food: 1
Recommended dishes: Sandwich
heather wordsworth
I orderd over uber eats, got nuggets but no sauce, salad no fork, and the coke tasted like cleaning chemicals.
Food: 1
Recommended dishes: Sandwich
moe haymour
Simple Wendy's double combo, 10 mins later I get ut, drive home and it's a double with bacon. Straight to garbage. Should have figured this would be wrong when they had troubles taking the order and filling it
Will never be selecting this Wendy’s location again. Went through the drive-thru, and had to wait longer than usual. I ordered two of the garlic mushroom swiss burgers. Paid for my order and drove off to the side to eat it. Only to take a bite of completely cold food! Not warm at all. Cold! I was so disgusted as I wasn't sure if the food was even cooked and was worried about possible food poisoning. I understand that Wendy's is fast food but your food should never be cold! Nobody wants to pay for cold food! So, I drove back, went through the drive-thru again an told the person on the intercom I had been here a few minutes ago, that my food was completely cold and I wanted a full refund. You can keep your cold burgers The guy left me sitting in line for a few minutes - didn't say anything. So, I proceeded to drive to the window to speak to the guy at the window in person. When he opened the window, I repeated myself, gave him the cold burgers back and presented my receipt. His response..."this burger was made 30 minutes ago. So, the food would be cold". No apology. Nothing! He then proceeded to say that he ." So, I repeated myself, yet again, stating that I wanted my refund, that I am not paying for cold food. He then closed the window to go talk to whomever, Came back and issued the refund. I WILL NEVER GO BACK TO THIS LOCATION, EVER! IF I COULD GIVE ZERO STARS - I WOULD. EVERYONE CAUTIOUS OF WHAT YOU ORDER. THIS LOCATION SHOULD NOT BE OPEN TO THE PUBLIC. WOW!
Atmosphere: 1
Food: 1
Service: 1
Never again to this location. Two customers and no cars in drive-thru and had to wait 15 minutes for two breakfast sandwiches after waiting outside for 5 minutes due to placing a mobile order to get faster service. When I made a comment I got a should shrug that indicated they didn't care.
Atmosphere: 3
Food: 4
Service: 1
No more straws at Wendy’s. This is my last meal at a Wendy’s. Maybe good timing as fast food prices sky rocket and quality and size are flying downhill
Atmosphere: 4
Food: 4
Service: 5
I don't know why it's so hard to complete an order accurately. When you order through a delivery service, and 25% of your order is missing, it's beyond infuriating. Does no one check what goes in the bag for crying out loud? Will never be selecting this location again. In fact, a lot of fast food stores have issues in this area. Go somewhere else nearby is my advice.
Food: 1
Service: 1
It was great the staff was really friendly and very efficient.
Atmosphere: 5
Food: 5
Service: 5
Works are not nice and do not cooperate when there is a problem. Don’t recommend. Don’t go will get ripped off.
Atmosphere: 1
Food: 1
Service: 1
The food is good, always hot and fresh. The only problem is the app is really sucks! I love mobile ordering food. And the app is not working at all. But you can still order through their website. Our kids love your food, please upgrade your app!
Food: 5
Service: 3
I had a very disappointing experience at this Wendy’s. I came in with a valid coupon, but the staff refused to accept it, claiming it wasn’t valid. I double-checked, and the coupon was definitely within its expiration date and applicable to my order. When I tried to explain, they were dismissive and wouldn’t let me use it. Poor customer service and frustrating to deal with. Won’t be coming back.
Atmosphere: 1
Food: 1
Service: 1
We have been a regular customers at this Wendy’s location for years, and we consistently receive great service! The staff are not only friendly and courteous, but several of them have been working here for a long time and know their regular customers well. It’s refreshing to see familiar faces with each visit!
One of our favourite menu items is the Junior Bacon Cheeseburger (JBC). It’s always made just right, and we can count on the quality every time. Whether grabbing a quick meal or dining in, their service has been reliable.
Atmosphere: 5
Food: 5
Service: 5
Absolutely garbage. Burgers are very dry, very empty. Don't go there
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Should of figured doing a quick lunch would result in me not eating, go pick up my order and a colleagues, rush back to site to eat and not a single thing was my order and my colleague also didn't get his correct order this is the 3rd time this has happened I'll spend the extra dollar and go to a&w next time.
Atmosphere: 1
Food: 1
Service: 1
I just went through drive through and Alex assisted me. I ordered a Baconater. A la carte , meaning no bun, cheese or addons. Just the meat. He tried to remove all rhe items and decided to just bill be for the large patties and bacon independently, therfore not charging me for the bun and other ingredients! Incredible!
They were so helpful. I'm so impressed I have paid full price at competing restaurants for half the order requested. Like this order. They even offered to lettuce wrap it which I declined. I will be eating here all the time. They promise 100 percent all beef no fillers or gluten and as I'm pure carnivore I'm super happy and relived to be able to eat on the go, affordable and even healthy. Thanks Alex , you took just an extra moment to make it better and you impacted my eating and life. Seriously. I will tell everyone that's Wendy's offers this select choice option.
So grateful, thank you!
Dietary restrictions: Strict macro requirements. Medical monitoring.
Quite expensive to eat carnivore , but Wendy's actually helped by charging individually not as a full charge for a sandwich with items removed.
Please keep doing this forever. ?
Thank you
Atmosphere: 5
Food: 5
Service: 5
I orderd over uber eats, got nuggets but no sauce, salad no fork, and the coke tasted like cleaning chemicals.
Food: 1
Recommended dishes: Sandwich
I orderd over uber eats, got nuggets but no sauce, salad no fork, and the coke tasted like cleaning chemicals.
Food: 1
Recommended dishes: Sandwich
Simple Wendy's double combo, 10 mins later I get ut, drive home and it's a double with bacon. Straight to garbage. Should have figured this would be wrong when they had troubles taking the order and filling it
Atmosphere: 1
Food: 1
Service: 1
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