Crappy customer service. Family of 4, cant use the same coupon twice in drive through. Sick family at home, I decided to go grab some Wendy’s and use the coupons that they send out. However for this time, on mother’s day, they wouldn’t allow me to use the same coupon twice. (I have done it before so not sure why they wouldn’t allow it this time). I spoke to the manager and she said that for this time only she would allow it but she had to keep my coupon. FYI for the people reading this: you absolutely can keep your coupons. Ive been doing this for years and Wendys is usually good for this. Anyways, she made a huge deal about this yet should I had walked in and then go through the drive thru, no big deal. Should I had another person PHYSICALLY beside me, also no big deal, could of done it. It didnt make any sense to me why she wouldnt just take the coupon twice when no other Wendys makes a big stink out of it. Pretty rude and petty for actively not allowing it even though there are others ways I could of made it happen. ALSO, I find it interesting that I tried to do the survey on their website when you scan the receipt and it didn’t work. Hmm. 🤔 I wonder how many more people are trying to put in their feedback yet the site doesn’t take it.
Chayce
3rd time they haven’t put all my food in my drive through order. They refuse to do anything to help you when you call and just tell you they will conduct an investigation.
Lauren Didluck
service was very slow, they were advertising items they no longer carried at their location. after a long wait i received COLD fries and ranch that was soooo warm. very upsetting experience as i usually enjoy wendy’s. i’m very disappointed.
Preet Kaur
They gave me completely wrong order And it was all messed up and over greasy
Mitch
4$+ for a medium fountain drink is absurd.
Just go get a big gulp. It’s half the price and more pop.
THE FINNIS BROTHERS
I rarely sit down to eat, usually drive thru and I’ve always wanted to give a huge shout out to Rebecca when she’s taking orders. She is the only drive thru associate I’ve ever encountered that actually knows how to do their job. She times the conversation perfectly instead of interrupting every 30 second to ask if that’s everything. She waits for the customer to finish speaking before she comments again. It’s just always a perfect experience with her. Promote that woman!!
wrldUpset
After waiting 15 minutes for them to figure out one meal I finally get mine only for it to be wrong after I had to repeat it to them 2 times after ordering while I was at the windows. Absolutely brutal they are usually pretty alright but tonight was just horrible.
Vivek Tomar
Wendys is a perfect place for breakfast and brunch staff is too polite
Ahil Ali
Patient and friendly staff
Kari Frantz
Always delicious but why is the spicy chicken $4.99 on its own but not discounted as a meal?
DO NOT BUY THE TAGS FOR FROSTYS SCAM When I went to buy the tags for the free frostys they said we didn't have to buy anything to get the free frosty we just had to show the tag when I went today they told me I had to buy a saled or a combo to get the frosty. Really dirty bathroom and not cleaned floors.
Nagham Aolo
They did misse order and I pay for what service that
Branden Carpenter
Slow they all run around like lost dogs not knowing what’s going on. Don’t waste your time
James Anderson
No more straws?! The paper ones were crap, but now a sippy cup full of ice?! Went from paper cups and plastic straws to plastic cup with paper straws and now just a sippy cup lid. I guess it’s gonna be A&W for now on.
BRJ Per
Horrendous. I've had the breakfast at many different Wendy's locations and this is hands down THE worst I've had. Cold seasoned potatoes that I had to wait extra for?? Why?? Extra greasy sausage wrap,like dripping... soggy bacon/egg biscuit and rock hard English muffins. Yes I realize it's cheap fast food but this was inedible.First time I've ever thrown out a meal...Terrible.
Crappy customer service.
Family of 4, cant use the same coupon twice in drive through.
Sick family at home, I decided to go grab some Wendy’s and use the coupons that they send out. However for this time, on mother’s day, they wouldn’t allow me to use the same coupon twice. (I have done it before so not sure why they wouldn’t allow it this time).
I spoke to the manager and she said that for this time only she would allow it but she had to keep my coupon.
FYI for the people reading this: you absolutely can keep your coupons. Ive been doing this for years and Wendys is usually good for this.
Anyways, she made a huge deal about this yet should I had walked in and then go through the drive thru, no big deal.
Should I had another person PHYSICALLY beside me, also no big deal, could of done it. It didnt make any sense to me why she wouldnt just take the coupon twice when no other Wendys makes a big stink out of it.
Pretty rude and petty for actively not allowing it even though there are others ways I could of made it happen.
ALSO, I find it interesting that I tried to do the survey on their website when you scan the receipt and it didn’t work. Hmm. 🤔
I wonder how many more people are trying to put in their feedback yet the site doesn’t take it.
3rd time they haven’t put all my food in my drive through order.
They refuse to do anything to help you when you call and just tell you they will conduct an investigation.
service was very slow, they were advertising items they no longer carried at their location. after a long wait i received COLD fries and ranch that was soooo warm. very upsetting experience as i usually enjoy wendy’s. i’m very disappointed.
They gave me completely wrong order
And it was all messed up and over greasy
4$+ for a medium fountain drink is absurd.
Just go get a big gulp. It’s half the price and more pop.
I rarely sit down to eat, usually drive thru and I’ve always wanted to give a huge shout out to Rebecca when she’s taking orders. She is the only drive thru associate I’ve ever encountered that actually knows how to do their job. She times the conversation perfectly instead of interrupting every 30 second to ask if that’s everything. She waits for the customer to finish speaking before she comments again. It’s just always a perfect experience with her. Promote that woman!!
After waiting 15 minutes for them to figure out one meal I finally get mine only for it to be wrong after I had to repeat it to them 2 times after ordering while I was at the windows. Absolutely brutal they are usually pretty alright but tonight was just horrible.
Wendys is a perfect place for breakfast and brunch staff is too polite
Patient and friendly staff
Always delicious but why is the spicy chicken $4.99 on its own but not discounted as a meal?
Restaurantji Recommends
DO NOT BUY THE TAGS FOR FROSTYS SCAM
When I went to buy the tags for the free frostys they said we didn't have to buy anything to get the free frosty we just had to show the tag when I went today they told me I had to buy a saled or a combo to get the frosty. Really dirty bathroom and not cleaned floors.
They did misse order and I pay for what service that
Slow they all run around like lost dogs not knowing what’s going on. Don’t waste your time
No more straws?! The paper ones were crap, but now a sippy cup full of ice?! Went from paper cups and plastic straws to plastic cup with paper straws and now just a sippy cup lid. I guess it’s gonna be A&W for now on.
Horrendous. I've had the breakfast at many different Wendy's locations and this is hands down THE worst I've had. Cold seasoned potatoes that I had to wait extra for?? Why?? Extra greasy sausage wrap,like dripping... soggy bacon/egg biscuit and rock hard English muffins. Yes I realize it's cheap fast food but this was inedible.First time I've ever thrown out a meal...Terrible.
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