Multiple Receipt printer doesnt work. Have to hunt around for it. Does not make my trip any easier. The Filipino Manager is rude. Make it seem like my mistake. The TVs that's supposed to show the menu are all dark. The TV system that displays orders are being made and served is broken.
Tru Berg
Love the coffee
Atmosphere: 3
Food: 5
Service: 5
Heather
Waited 20 minutes for order to be brought out in waiting area so ended up going inside and the person that’s supposed to bring it out never did and it was sitting there getting cold. Also the order was screwed up on top of it. There was 20 people inside waiting for their orders too. And drive thru line up was super long.
Atmosphere: 1
Food: 1
Service: 1
Alex Adams
Horrible food from the drive through. Service was good. But the big mac was very poorly made with sauce on only half the burger. Fries tasted overcooked. Disappointing location.
Atmosphere: 3
Food: 3
Service: 4
Rishu Batra
Really disappointed with this McDonald’s. The staff is consistently unprofessional and rude, and the service feels rushed even when it isn’t busy. I’ve had missing items in my order multiple times, which is really frustrating—always double-check your bag before you leave because they clearly don’t. Definitely not the experience you expect from a place this well-known.
Mandeep Singh
Worst experience at McDonalds ever. Never coming back here. Staff is rude and unprofessional.
Greg P
Longest drive through wait I have ever been in and they got our order 90% wrong
Food: 1
Service: 1
Brock Debenham
Ordered breakfast on the app right in the parking lot. Because they were so backed up they couldn’t fulfil the order in time and switched to lunch. Cancelled it and didn’t tell me until I was at the window,
Atmosphere: 1
Service: 1
Chris Bean
Since this new owner 2 years bought from previous owner franchises, the mcdonalds in canmore has been going down hill. with inside knowledge from previous manager , chatting with staff on regular basis and just seeing the facility ever day , only took 45 mins to get a smoothie and apple buy. Even Mcdonald HQ has visited to see whats wrong. The mcdonalds in Banff use to be the #1 Banff after dark Mcdonalds in Canada. Now they close early. Excuse is always staff shortage. Well there was a staff shortage with previous owner so that is not viable reason. Save yourself some time and go to different restaurant and get way better meal for the same time frame it takes
Went into store at 11:40pm and they told me It was closed only drive thru. I was just going to do take out order anyways, but not allowed So why do you have your hours listed that you are open till 12am on the inside but close at 11:40pm ????? So tired of employees making up their own rules to suit their own jobs. McDonalds has a standard and it is Billions of dollars for the brand. Why do employees think they are smarter than the entire company when they keep altering company policies??? !!!!
Going Down hill with no brakes . Serving overpriced inedible crap 💩
Atmosphere: 1
Food: 2
Service: 1
Alan Czerkaszyn
The dirtiest bathrooms I have ever run across in a MacDonalds. Not the standard of cleanliness I would expect. Other than that it is a typical Macdonalds but in a beautiful scenic location.
Atmosphere: 1
Food: 3
Service: 3
Ada Yu
Very bad customer service. Very unwilling to work with customers especially when we were the only customers in the restaurant.
Jp
Food is good, fast service!
Atmosphere: 4
Food: 5
Service: 5
Calgary Alberta
Could you take any longer in the drive thru? Don’t have a drive thru if you require people to park. Brutal.
Slow & incompetent
Multiple Receipt printer doesnt work. Have to hunt around for it. Does not make my trip any easier. The Filipino Manager is rude. Make it seem like my mistake. The TVs that's supposed to show the menu are all dark. The TV system that displays orders are being made and served is broken.
Love the coffee
Atmosphere: 3
Food: 5
Service: 5
Waited 20 minutes for order to be brought out in waiting area so ended up going inside and the person that’s supposed to bring it out never did and it was sitting there getting cold. Also the order was screwed up on top of it. There was 20 people inside waiting for their orders too. And drive thru line up was super long.
Atmosphere: 1
Food: 1
Service: 1
Horrible food from the drive through. Service was good. But the big mac was very poorly made with sauce on only half the burger. Fries tasted overcooked. Disappointing location.
Atmosphere: 3
Food: 3
Service: 4
Really disappointed with this McDonald’s. The staff is consistently unprofessional and rude, and the service feels rushed even when it isn’t busy. I’ve had missing items in my order multiple times, which is really frustrating—always double-check your bag before you leave because they clearly don’t. Definitely not the experience you expect from a place this well-known.
Worst experience at McDonalds ever. Never coming back here. Staff is rude and unprofessional.
Longest drive through wait I have ever been in and they got our order 90% wrong
Food: 1
Service: 1
Ordered breakfast on the app right in the parking lot. Because they were so backed up they couldn’t fulfil the order in time and switched to lunch. Cancelled it and didn’t tell me until I was at the window,
Atmosphere: 1
Service: 1
Since this new owner 2 years bought from previous owner franchises, the mcdonalds in canmore has been going down hill. with inside knowledge from previous manager , chatting with staff on regular basis and just seeing the facility ever day , only took 45 mins to get a smoothie and apple buy. Even Mcdonald HQ has visited to see whats wrong. The mcdonalds in Banff use to be the #1 Banff after dark Mcdonalds in Canada. Now they close early. Excuse is always staff shortage. Well there was a staff shortage with previous owner so that is not viable reason. Save yourself some time and go to different restaurant and get way better meal for the same time frame it takes
Went into store at 11:40pm and they told me
It was closed only drive thru. I was just going to do take out order anyways, but not allowed So why do you have your hours listed that you are open till 12am on the inside but close at 11:40pm ????? So tired of employees making up their own rules to suit their own jobs. McDonalds has a standard and it is Billions of dollars for the brand. Why do employees think they are smarter than the entire company when they keep altering company policies??? !!!!
Restaurantji Recommends
Going Down hill with no brakes . Serving overpriced inedible crap 💩
Atmosphere: 1
Food: 2
Service: 1
The dirtiest bathrooms I have ever run across in a MacDonalds. Not the standard of cleanliness I would expect. Other than that it is a typical Macdonalds but in a beautiful scenic location.
Atmosphere: 1
Food: 3
Service: 3
Very bad customer service. Very unwilling to work with customers especially when we were the only customers in the restaurant.
Food is good, fast service!
Atmosphere: 4
Food: 5
Service: 5
Could you take any longer in the drive thru? Don’t have a drive thru if you require people to park. Brutal.
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