RUDE UNTRAINED EMPLOYEES ! SAID I CAN GO SOMEWHERE ELSE BECAUSE SHE IS SO STUPID THAT SHE CANT FIGURE OUT HOW TO LOAD A GIFT CARD ! Talk to the manager on the phone name Radi he was no help either ! Jenee should not work with customers! Wasted 30min on them with 0 RESULTS WAS TOLT TO GO ELSEWHERE đ€Šđ»ââïž POOR MANAGEMENT NO ONE WAS WEARING NETS OR HATS IN THE KITCHEN THAT IS FILTHY! Gross disgusting will not come back !
Atmosphere: 1
Food: 1
Service: 1
Athul Dev
Charges for the cup when I asked for a glass of water when I went through drive through for food which I ordered for $68++ and the staff at the drive thru window side was rude .. like take it or leave it
Food: 1
Service: 1
William Poon
Good quick restaurant to stop on the way to Banff.
Andrew Taylor
Does not accept coupons. Zero stars. đ
Atmosphere: 3
Food: 3
Service: 3
Jamie Heard
Not keeping up with cleanliness in its very busy bathrooms.
Atmosphere: 2
Food: 4
Service: 1
Rachel Ingram
Never been in a dirtier washroom. I canât believe what I witnessed. Even the floors of the restaurant are gross. The door to the washroom has filthy fingerprints.
This needs an intervention.
A Yuill
The MOST disgusting Wendyâs Iâve been to and the worst bathroom in existence, not fit for use. 3 stalls in the womenâs bathroom, one is out of order, another has what I hope is water all over the floor and the entire toilet seat on the ground against the wall, and the third is functioning but absolutely disgusting. Then thereâs no paper towel to dry your hands and the air dryer doesnât work. On brand for Wendyâs I suppose. When we informed the employees the bathroom was not ok the first man was annoyed but fine, the second however decided to argue that he had refilled the paper towel in the last 30 minutes so itâs not their fault itâs out. First, I am quite sure it wasnât refilled but even if it was, it is absolutely your job to ensure it stays filled and usable ?? How would that not be your responsibility ? I pointed out the bathroom floor is absolutely filthy and the sheet theyâre supposed to fill out when itâs been cleaned has no date and shows it was cleaned one time at 7pm. Since itâs 2pm it clearly hasnât been touched in the last almost 24 hours and probably not for at least a week considering the state of the place. He kept arguing and lying that they clean it all the time and itâs not their fault. Highly recommend to just drive past this place and head to the McDonaldâs 100 ft down, will probably be less disappointed and argued with by staff who think their literal job is not their job. A simple âthanks for letting us know we will sort it outâ would have been more than enough but they chose arguing was more on brand. Embarrassing honestly.
Atmosphere: 1
Food: 1
Service: 1
Linds and Mike
We planned to stop here as a family, and discovered they donât accept any coupons! So disappointing. Weâve never had that experience at any Wendyâs location.
Atmosphere: 3
Food: 3
Service: 1
Mitch Chabot
This place redefines ârock bottomâ in the fast-food industry. The washrooms? A biohazard zone that should qualify for government funding as a Superfund site. The parking lot looks like itâs sponsored by the local landfillâbring a shovel if you plan on finding your car afterward. And the âdiningâ area (and I use that word the way toddlers use âartâ)⊠letâs just say Iâve seen cleaner picnic tables at raccoon family reunions.
Honestly, the only thing fast about this place is how quickly youâll regret stepping inside.
Atmosphere: 1
Food: 1
Service: 1
John McNamee
The franchisee for this location is laughably cheap. They do not accept Wendy's coupons, what an absolute joke. Go literally anywhere else in town, you'll get better service and god knows you'll get better food.
If I could give this a zero star, I would. The ladies room is consistently filthy. I've brought this to their attention many times, and they dont seem to care. The toilets are always filthy, clearly no one knows to clean all the way to the floor. And the floor is always filthy with rubbish on the floor and dirt built up in the corners. Gross!!
Atmosphere: 1
Food: 1
Service: 1
Gowda Sydney
Food was not that great bacon wrap French toast was good
Atmosphere: 3
Food: 4
Service: 5
Jules
Nothing Vegeterian
M Herbert
The staff was friendly and efficient, the food was hot. However, the restaurant seating area was completely dirty. The windows have a film and numerous hand prints and debris on the window sills. The general cleanliness was poor. Had I been looking before order, Iâm certain I would have chosen to eat elsewhere.
Atmosphere: 1
Food: 4
Service: 4
Shannelle Food Critics
Served my fries with his fingers inside the packaging⊠lost my appetite! Fries wasnât tasted the same as what we had so many times before in other Wendyâs! We went because we only like the most Wendyâs fries but this one was a huge disappointment! Will never go again and the place were so dirty! Terrible experiences for both me and my husband which we are a big fan of Wendyâs!!
RUDE UNTRAINED EMPLOYEES ! SAID I CAN GO SOMEWHERE ELSE BECAUSE SHE IS SO STUPID THAT SHE CANT FIGURE OUT HOW TO LOAD A GIFT CARD ! Talk to the manager on the phone name Radi he was no help either ! Jenee should not work with customers! Wasted 30min on them with 0 RESULTS WAS TOLT TO GO ELSEWHERE đ€Šđ»ââïž POOR MANAGEMENT NO ONE WAS WEARING NETS OR HATS IN THE KITCHEN THAT IS FILTHY! Gross disgusting will not come back !
Atmosphere: 1
Food: 1
Service: 1
Charges for the cup when I asked for a glass of water when I went through drive through for food which I ordered for $68++ and the staff at the drive thru window side was rude .. like take it or leave it
Food: 1
Service: 1
Good quick restaurant to stop on the way to Banff.
Does not accept coupons. Zero stars. đ
Atmosphere: 3
Food: 3
Service: 3
Not keeping up with cleanliness in its very busy bathrooms.
Atmosphere: 2
Food: 4
Service: 1
Never been in a dirtier washroom.
I canât believe what I witnessed. Even the floors of the restaurant are gross.
The door to the washroom has filthy fingerprints.
This needs an intervention.
The MOST disgusting Wendyâs Iâve been to and the worst bathroom in existence, not fit for use. 3 stalls in the womenâs bathroom, one is out of order, another has what I hope is water all over the floor and the entire toilet seat on the ground against the wall, and the third is functioning but absolutely disgusting. Then thereâs no paper towel to dry your hands and the air dryer doesnât work. On brand for Wendyâs I suppose. When we informed the employees the bathroom was not ok the first man was annoyed but fine, the second however decided to argue that he had refilled the paper towel in the last 30 minutes so itâs not their fault itâs out. First, I am quite sure it wasnât refilled but even if it was, it is absolutely your job to ensure it stays filled and usable ?? How would that not be your responsibility ? I pointed out the bathroom floor is absolutely filthy and the sheet theyâre supposed to fill out when itâs been cleaned has no date and shows it was cleaned one time at 7pm. Since itâs 2pm it clearly hasnât been touched in the last almost 24 hours and probably not for at least a week considering the state of the place. He kept arguing and lying that they clean it all the time and itâs not their fault. Highly recommend to just drive past this place and head to the McDonaldâs 100 ft down, will probably be less disappointed and argued with by staff who think their literal job is not their job. A simple âthanks for letting us know we will sort it outâ would have been more than enough but they chose arguing was more on brand. Embarrassing honestly.
Atmosphere: 1
Food: 1
Service: 1
We planned to stop here as a family, and discovered they donât accept any coupons! So disappointing. Weâve never had that experience at any Wendyâs location.
Atmosphere: 3
Food: 3
Service: 1
This place redefines ârock bottomâ in the fast-food industry. The washrooms? A biohazard zone that should qualify for government funding as a Superfund site. The parking lot looks like itâs sponsored by the local landfillâbring a shovel if you plan on finding your car afterward. And the âdiningâ area (and I use that word the way toddlers use âartâ)⊠letâs just say Iâve seen cleaner picnic tables at raccoon family reunions.
Honestly, the only thing fast about this place is how quickly youâll regret stepping inside.
Atmosphere: 1
Food: 1
Service: 1
The franchisee for this location is laughably cheap. They do not accept Wendy's coupons, what an absolute joke. Go literally anywhere else in town, you'll get better service and god knows you'll get better food.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
If I could give this a zero star, I would. The ladies room is consistently filthy. I've brought this to their attention many times, and they dont seem to care. The toilets are always filthy, clearly no one knows to clean all the way to the floor. And the floor is always filthy with rubbish on the floor and dirt built up in the corners. Gross!!
Atmosphere: 1
Food: 1
Service: 1
Food was not that great bacon wrap French toast was good
Atmosphere: 3
Food: 4
Service: 5
Nothing Vegeterian
The staff was friendly and efficient, the food was hot. However, the restaurant seating area was completely dirty. The windows have a film and numerous hand prints and debris on the window sills. The general cleanliness was poor. Had I been looking before order, Iâm certain I would have chosen to eat elsewhere.
Atmosphere: 1
Food: 4
Service: 4
Served my fries with his fingers inside the packaging⊠lost my appetite! Fries wasnât tasted the same as what we had so many times before in other Wendyâs! We went because we only like the most Wendyâs fries but this one was a huge disappointment! Will never go again and the place were so dirty! Terrible experiences for both me and my husband which we are a big fan of Wendyâs!!
Atmosphere: 2
Food: 2
Service: 2
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