Pre-ordered for Christmas Eve days in advanced to pick up at 6:00PM. Went through drive through and was given a beeper type device and told to wait by the front door and stay in my car. After sitting in my car for 30 minutes I went inside where many other people were waiting for pickup orders. I waited inside for another 50 minutes, was asked five times for my phone number, had (who I think was a manager) walk away while I was trying to inquire about my order. Finally got my order and when arrived home and unpacked I was missing sauce for the lemon chicken and most people had to heat up their meals as the food was not hot. While I understand that Christmas Eve would be a busy night there seemed to be no organization or communication as to what was going on. Overall a very disappointing experience.
Atmosphere: 1
Food: 1
Service: 1
MIchelle Gould
Like many, we have a tradition of having Chinese food on Christmas Eve. This year we ordered from Chinese Wok. I pre-ordered yet waited over an hour from my scheduled pick up time to receive my order. Upon arriving at my family dinner, I discovered that my over $160!!!! order was not only cold but there was no soy sauce, no sauce for the sweet and sour chicken balls and squid instead of ribs and no fortune cookies (which is t major but always a fun part of the dinner). The quality of the food was close to inedible. Only 2 of 4 people actually finished their meal. I understand how crazy busy the restaurant was but being busy is not an excuse for a ridiculous wait, cold food, and missing items. A beloved tradition was really just a ruined meal.
Atmosphere: 1
Food: 1
Service: 1
Nik Nene
I ordered my food 1 week before Christmas. I came at 6 to pick my order up and had to wait 2 hours for my food. Very disappointed. I would not recommend this restaurant. They are very disorganized and were not honest with us. I also saw 3 people come back after picking up their order and they were given the wrong order and were missing items.
Atmosphere: 1
Food: 1
Service: 1
Joslyn Broder
All ways delicious!
Atmosphere: 4
Food: 5
Service: 5
ann craig
Just Wow... I know it was later in the evening when we went to dinner but could you not have fresh food for your late dinners. We decided to go to the buffet instead of platted service. I have to say I tried just about everything on this very limited menu, and what was not stale was tasteless. Even the soft serve ice cream had no flavor. I noticed that they sat all the guests by the windows...good marketing trick. Passersby would think it's busy if the windows look full. The service staff was delightful and tended to us with grace. Considering the garbage food they were serving, the staff did wonderfully to keep us happy. None the less, it wasn't worth it. Heck, even the custard they offered for dessert was solid. Trust me, it's not supposed to be. Shame on you for serving such trash. Cochrane...honestly find someplace else to eat...the stomach ache is not worth it.
Atmosphere: 1
Food: 1
Service: 4
Gary Cromwell
Service was very friendly. The food however was not what I had read in the reviews. The fried rice was bland and tasted old. The chicken & black bean was more cucumber / zucchini that anything. Filled up half my wonton soup container with just that one vegetable. Again bland, just filler. Ultimately very disappointing.
Atmosphere: 4
Food: 2
Service: 4
Genevieve Chapman
$$$Yuck.
Atmosphere: 1
Food: 1
Service: 1
Amanda Coleman
Order from this place often. Food is great every time! The drivers are always very friendly and happy! Definitely recommend!
Atmosphere: 5
Food: 5
Service: 5
Mohsin
I just bought food today, but I didn’t get my mango milk tea, can i come tomorrow?🤨
Atmosphere: 5
Food: 4
Service: 5
Anju susan Abraham
We visit this restaurant in first time..we had a very good experience..Food ,atmosphere, staff everything is very nice 100 %I recommend. Ve visit in Sunday.,also the bill is budget friendly. Superb dear
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Won Ton Soup, Fried Rice with Ginger
I was impressed by this restaurant when I came for the first time with friends. Now I am a regular customer of this restaurant. Tasty, clean, atmospheric. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
oneil robinson
This place is clean. Good customer service. Good food.It's my go-to place to have dinner when I am in cochrane.
Atmosphere: 4
Food: 5
Service: 5
Amber Learned Garritty
We had a fantastic meal yet again! It was reasonably priced and the service was excellent. The owner made special gluten free food for us as one of our group members is gluten intolerant. The quality of the food was sooo good. The vegetables were perfectly cooked, the wonton soup absolutely delicious and the spare ribs were crispy yet juicy and hot. Thank you for such a great meal. We will be back very soon!
Atmosphere: 5
Food: 5
Service: 5
Rob James
We love the service people. Very polite and friendly. The food was excellent, especially the ginger beef.
Pre-ordered for Christmas Eve days in advanced to pick up at 6:00PM. Went through drive through and was given a beeper type device and told to wait by the front door and stay in my car. After sitting in my car for 30 minutes I went inside where many other people were waiting for pickup orders. I waited inside for another 50 minutes, was asked five times for my phone number, had (who I think was a manager) walk away while I was trying to inquire about my order. Finally got my order and when arrived home and unpacked I was missing sauce for the lemon chicken and most people had to heat up their meals as the food was not hot.
While I understand that Christmas Eve would be a busy night there seemed to be no organization or communication as to what was going on. Overall a very disappointing experience.
Atmosphere: 1
Food: 1
Service: 1
Like many, we have a tradition of having Chinese food on Christmas Eve. This year we ordered from Chinese Wok. I pre-ordered yet waited over an hour from my scheduled pick up time to receive my order. Upon arriving at my family dinner, I discovered that my over $160!!!! order was not only cold but there was no soy sauce, no sauce for the sweet and sour chicken balls and squid instead of ribs and no fortune cookies (which is t major but always a fun part of the dinner). The quality of the food was close to inedible. Only 2 of 4 people actually finished their meal. I understand how crazy busy the restaurant was but being busy is not an excuse for a ridiculous wait, cold food, and missing items. A beloved tradition was really just a ruined meal.
Atmosphere: 1
Food: 1
Service: 1
I ordered my food 1 week before Christmas. I came at 6 to pick my order up and had to wait 2 hours for my food. Very disappointed. I would not recommend this restaurant. They are very disorganized and were not honest with us. I also saw 3 people come back after picking up their order and they were given the wrong order and were missing items.
Atmosphere: 1
Food: 1
Service: 1
All ways delicious!
Atmosphere: 4
Food: 5
Service: 5
Just Wow... I know it was later in the evening when we went to dinner but could you not have fresh food for your late dinners. We decided to go to the buffet instead of platted service. I have to say I tried just about everything on this very limited menu, and what was not stale was tasteless. Even the soft serve ice cream had no flavor. I noticed that they sat all the guests by the windows...good marketing trick. Passersby would think it's busy if the windows look full. The service staff was delightful and tended to us with grace. Considering the garbage food they were serving, the staff did wonderfully to keep us happy. None the less, it wasn't worth it. Heck, even the custard they offered for dessert was solid. Trust me, it's not supposed to be. Shame on you for serving such trash. Cochrane...honestly find someplace else to eat...the stomach ache is not worth it.
Atmosphere: 1
Food: 1
Service: 4
Service was very friendly. The food however was not what I had read in the reviews. The fried rice was bland and tasted old. The chicken & black bean was more cucumber / zucchini that anything. Filled up half my wonton soup container with just that one vegetable. Again bland, just filler. Ultimately very disappointing.
Atmosphere: 4
Food: 2
Service: 4
$$$Yuck.
Atmosphere: 1
Food: 1
Service: 1
Order from this place often. Food is great every time! The drivers are always very friendly and happy! Definitely recommend!
Atmosphere: 5
Food: 5
Service: 5
I just bought food today, but I didn’t get my mango milk tea, can i come tomorrow?🤨
Atmosphere: 5
Food: 4
Service: 5
We visit this restaurant in first time..we had a very good experience..Food ,atmosphere, staff everything is very nice 100 %I recommend. Ve visit in Sunday.,also the bill is budget friendly.
Superb dear
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Won Ton Soup, Fried Rice with Ginger
Restaurantji Recommends
Very clean and looks like recently renovated. Very friendly staff. Food was excellent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Balls, Ginger Beef, Chicken Fried Rice
I was impressed by this restaurant when I came for the first time with friends. Now I am a regular customer of this restaurant. Tasty, clean, atmospheric. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
This place is clean. Good customer service. Good food.It's my go-to place to have dinner when I am in cochrane.
Atmosphere: 4
Food: 5
Service: 5
We had a fantastic meal yet again! It was reasonably priced and the service was excellent. The owner made special gluten free food for us as one of our group members is gluten intolerant. The quality of the food was sooo good. The vegetables were perfectly cooked, the wonton soup absolutely delicious and the spare ribs were crispy yet juicy and hot.
Thank you for such a great meal. We will be back very soon!
Atmosphere: 5
Food: 5
Service: 5
We love the service people. Very polite and friendly. The food was excellent, especially the ginger beef.
Atmosphere: 5
Food: 4
Service: 5
Loading...