I ordered a medium pizza and when we received it. It was smells really bad that you can’t even tolerate and how can you eat it. Called the restaurant and someone over the phone said maybe it was driver’s fault how that could be he is not working in the kitchen just delivering food. So unprofessional staff. Ruin the evening and waste of money.
Mr Soul
Place is always clean, good staff and management, order is always on time and correct, and always hot and fresh.
No jokes when say it’s my favourite Pizza in town next to when my parents make it from scratch, and has been for a while.
Atmosphere: 4
Food: 5
Service: 5
Thomas Hartman
This is a difficult review for me to write. I like Pizza Hut food. The food is always good and consistent. The delivery staff is another matter. Last night the delivery driver just dropped our order on the front porch and left. Of course the pizza and wings were cold when we found them. My wife called the store to tell them what happened and got an argument from the manager. Poor, poor customer service. The manager asked the driver if he delivered the order and the driver said yes. I beg to differ, delivering hot food is NOT delivered until the customer personally receives the item. We were 4 meters from the door sitting in our living room WAITING for the delivery if he rang the bell or even knocked we would have heard it. NOTE: If someone from corporate or region is reading this review, please have a delivery methodology and customer service conversation with the store manager.
Food: 5
Service: 1
Recommended dishes: Traditional - Burnin'Hot Buffalo Sauce, Traditional - Mild Buffalo Sauce, Regular Breadsticks
Sukhdeep Kaur
Great customer service and delicious food
Atmosphere: 5
Food: 5
Service: 5
Bennis And friends
Area was clean and enjoyable, the food was outstanding. And the service was very nice and pleasant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Bites
Rhean Aquino
I like my cheese drippy, and this place has drippy cheese, 5 star review.
The food was very good and hot. The customer service was excellent. Quick and easy checkout
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza
Blue Sky
Delicious food with amazing service. We’re visiting Banff from Ontario and tried pizza at this location. Definitely come back and recommended.
Atmosphere: 5
Food: 5
Service: 5
Evan Irish
I went in yesterday to pick up a pizza. Asked how much it was to stuff the crust. I then proceeded to go to my friends house and i grab a slice no stuffed crust even though i paid for it. As someone who has worked in food service you have to make sure what yu made is right before you send it out. Absolutely unacceptable i paid extra for nothing. Probably wont come back again
Ordered online and said was done in 30 mins. Picked up after 20 mins and was done, which great, but the pizza was way under and not very good. The chicken bites are nice, but the breadstick I would skip. With all the competition around town I expected better.
Atmosphere: 3
Food: 2
Service: 4
Sarah Meyer
Meh... So underwhelmed. Ordered 2 medium pizzas. One looked like it was cooked recently, the other looked older and was cold ? just tried to treat myself and hadn't ordered food in a really long time. The pizzas arrived about 15 minutes later than they had expected. No big deal. But just cold and sad pizzas came... Very unfriendly delivery driver. Sad experience. Won't be ordering here again. I'd highly recommend Panago over this. Panago comes hot and the drivers are really kind and they have nice sauces to choose from. Live and learn. Maybe learn from my mistake?
Food: 2
Service: 2
Scarlet Yammin
Hands down the most delicious, fresh, well made pizzas in town. Consistent, hot , full of ingredients. I've struggled with other pizza franchises in Cochrane in the past but since we started ordering pizza hut they don't disappoint. The gentleman that delivers at 8-9 pm is also very friendly, polite, always with a smile and appreciative.
I ordered a medium pizza and when we received it. It was smells really bad that you can’t even tolerate and how can you eat it. Called the restaurant and someone over the phone said maybe it was driver’s fault how that could be he is not working in the kitchen just delivering food. So unprofessional staff. Ruin the evening and waste of money.
Place is always clean, good staff and management, order is always on time and correct, and always hot and fresh.
No jokes when say it’s my favourite Pizza in town next to when my parents make it from scratch, and has been for a while.
Atmosphere: 4
Food: 5
Service: 5
This is a difficult review for me to write. I like Pizza Hut food.
The food is always good and consistent. The delivery staff is another matter. Last night the delivery driver just dropped our order on the front porch and left. Of course the pizza and wings were cold when we found them. My wife called the store to tell them what happened and got an argument from the manager. Poor, poor customer service. The manager asked the driver if he delivered the order and the driver said yes. I beg to differ, delivering hot food is NOT delivered until the customer personally receives the item. We were 4 meters from the door sitting in our living room WAITING for the delivery if he rang the bell or even knocked we would have heard it.
NOTE: If someone from corporate or region is reading this review, please have a delivery methodology and customer service conversation with the store manager.
Food: 5
Service: 1
Recommended dishes: Traditional - Burnin'Hot Buffalo Sauce, Traditional - Mild Buffalo Sauce, Regular Breadsticks
Great customer service and delicious food
Atmosphere: 5
Food: 5
Service: 5
Area was clean and enjoyable, the food was outstanding. And the service was very nice and pleasant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Bites
I like my cheese drippy, and this place has drippy cheese, 5 star review.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boneless Bites, Boneless - Sweet & Creamy Garlic Sauce, Boneless - Burning'Hot Buffalo Sauce, More Bites - 28, Boneless - Naked, Chicken Strips My Box, Breadsticks, Meat Lovers Pizza, Lovers, Boneless - Garlic Parmesan Sauce, Traditional - Garlic Parmesan Sauce, Traditional - Honey Garlic Sauce, Traditional - Burnin'Hot Buffalo Sauce, Traditional - Mild Buffalo Sauce, Onion Rings, Can, Mozzarella Sticks, Dips, Regular Breadsticks
Great gluten free pizza, and great service!
The food was very good and hot. The customer service was excellent. Quick and easy checkout
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza
Delicious food with amazing service. We’re visiting Banff from Ontario and tried pizza at this location. Definitely come back and recommended.
Atmosphere: 5
Food: 5
Service: 5
I went in yesterday to pick up a pizza. Asked how much it was to stuff the crust. I then proceeded to go to my friends house and i grab a slice no stuffed crust even though i paid for it. As someone who has worked in food service you have to make sure what yu made is right before you send it out. Absolutely unacceptable i paid extra for nothing. Probably wont come back again
Food: 1
Service: 1
Restaurantji Recommends
So good
Atmosphere: 5
Food: 5
Service: 5
Ordered online and said was done in 30 mins. Picked up after 20 mins and was done, which great, but the pizza was way under and not very good. The chicken bites are nice, but the breadstick I would skip. With all the competition around town I expected better.
Atmosphere: 3
Food: 2
Service: 4
Meh... So underwhelmed.
Ordered 2 medium pizzas. One looked like it was cooked recently, the other looked older and was cold ? just tried to treat myself and hadn't ordered food in a really long time. The pizzas arrived about 15 minutes later than they had expected. No big deal. But just cold and sad pizzas came... Very unfriendly delivery driver. Sad experience. Won't be ordering here again. I'd highly recommend Panago over this. Panago comes hot and the drivers are really kind and they have nice sauces to choose from. Live and learn. Maybe learn from my mistake?
Food: 2
Service: 2
Hands down the most delicious, fresh, well made pizzas in town. Consistent, hot , full of ingredients. I've struggled with other pizza franchises in Cochrane in the past but since we started ordering pizza hut they don't disappoint. The gentleman that delivers at 8-9 pm is also very friendly, polite, always with a smile and appreciative.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza, Topping Pizza
Food is awesome
Atmosphere: 5
Food: 5
Service: 5
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