Tim Hortons

12 Fireside Gate, Cochrane
(403) 851-3882

Recent Reviews

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Nakia Bedry

It's Tim's, it's always the same. Good staff and quick service.

Atmosphere: 4

Food: 4

Service: 4

Ryan M

I asked for a box of 6 muffins and they charged individually cause we asked for one “special” one

Service: 1

Kailey Thomas

Why was my bagel so flat and hard?? Did y’all not feel or see the quality while making it?

Atmosphere: 1

Food: 1

Service: 2

Jigar

This message is for management - Nancy, please provide enough training to your staff for serving a customer.. very very very poor customer service at this location

Autumn Riddoch

Every time me and my family go to get our teas of whatever we might want, the Order always comes back wrong. Our Order is not hard it has two ingredients. When we get our Oder wrong even when we come back to get it right it still for the second time is wrong. This has been almost every time we go.do better Tim Hortons.And some of the workers are not every kind to there customers and come across as rude.

Food: 4

Service: 2

Wyatt Carlson

Tim hortans is never going back to support ENGLISH speaking Canadians that actually need jobs. (Singh hortans) ain’t a Canadian brand anymore…

Atmosphere: 1

Food: 2

Service: 1

Gurpreetsingh Lotey

I ordered veg wrap and the put chicken inside that

Atmosphere: 1

Food: 1

Service: 1

Vlad

The same consistency.

Atmosphere: 5

Food: 5

Service: 5

Steven Hill

Had to repeat my order several times at the drive-thru intercom, including hanging out the window and raising my voice. Still got my order totally wrong at the pick up window. The staff member taking the order seemed distracted.

Atmosphere: 1

Food: 2

Service: 1

Rayna Goertzen

Terrible service. The lady on the mic was rushing us as we ordered. I ordered an iced capp with an espresso shot and some food. When I got to the window, they handed us our food and iced Capps. No espresso shot in one even tho they "marked it with an x" and I still paid for it. I know they didn't put it in their because the other iced capp that we ordered looked and tasted the exact same. You can taste when there's espresso in it. Go here if you want terrible service.

Atmosphere: 1

Food: 1

Service: 1

David O'Brien

Slow and rude service

I would suggest it’s the cultural difference of employees now hired by Tim’s that explains the often very slow and sometimes rude service

Atmosphere: 5

Food: 4

Service: 1

Cacá de Brito

Excellent option for a quick and very tasty breakfast.

Atmosphere: 5

Food: 5

Service: 5

Kevin Morris

On the surface this Timmy's looks like any other Tim's. But on the inside the service was extremely rude and in a rush. Attitude of for get the service and worry about the drive thru timer. Rush rush got to get those numbers down.

Will totally go down the hill to the other one from now on.

Atmosphere: 1

Food: 2

Service: 1

Gandhi Harsh

i am drink french venila in every tim hortons. but fire side Tim french venila is worst.

Giovanni Tercero

Coffee was good, but the other day, the broccoli soup was terrible! The consistently was like eating mash potatoes with corn and thick clunky flour... yes, I got a refund, but that's not the case.
Besides this, the music is worse than a funeral. Come on! Get your act together! Review your management and revise the music station, please ?

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