Tim Hortons
2049 50 St, Drayton Valley
(780) 542-3377
Recent Reviews
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staff are very friendly they always have a smile on their face. and their chai latte is my favorite!
Atmosphere: 5
Food: 5
Service: 5
stood in line for over 25 minutes didn't even get my order taken went to go through drive thru got told would be waiting for a sandwich to be made long story short waisted 40 minutes and never got anything ended up leaving or I'd be late for work will not be going back anytime soon
Atmosphere: 1
Food: 1
Service: 1
First when we ask for a double stacked farmers sandwich on an english muffin and they ring it in as a breakfast sandwich. Which small miscommunication no biggie, so we try to clarify we wanted a farmers sandwich. It’s rang in as a farmers wrap, so we again try to say I’m sorry but we wanted the farmers sandwich on an english muffin, and it’s rang in correctly and we pull up and pay and get our food and after checking the bag it’s on a biscuit. I go back in to say I’m sorry but it was supposed to be a farmers sandwich on an english muffin and they made it correctly, apologized, I said it’s okay because I finally had my sandwich and wasn’t really in a rush, and I went on my way. Then when eating there was a fun surprise in my breakfast sandwich. And both mom and myself are light haired so it’s definitely not ours.
Food: 1
Service: 1
Customer Service is really pathetic….. I was attended by Sukh who was really rude. She did not even know what she was doing on the Til
Service: 1
Friendly staff! Smiling and happy. Thanks to them!
Service: 5
Even with the drive thru closed they still manage to screw up multiple orders, clearly they don’t comprehend that 2 means 2 items. Several people walked out with the same issue with in a 10 minute window. Why bother having to locations when they equally suck and the staff clearly isn’t properly trained.
Atmosphere: 1
Food: 1
Service: 1
I've gone here twice, and both times I've had my order completely screwed up.
First time my order was forgotten about entirely and I waited for over 15mins before I got my order after several others after me had been served, which made me late for work.
Second time they put in the order correctly and I paid for what I wanted. Then they gave me something entirely different from what I had paid for.
Atmosphere: 3
Food: 1
Service: 1
Walked in at 6:30. Display was pretty bare. Service was extremely slow. Bathroom was not clean.
Atmosphere: 1
Food: 3
Service: 1
Looove timmies! The Thanksgiving stack is to die for, would love it if they kept it full time!!
Atmosphere: 5
Food: 5
Service: 5
Asked for wedges and chipotle dip. Drive thru was closed weren’t that busy and took 15 minutes to get my food they left it sitting there. After I got it went to go eat and they gave me expired ranch not even chipotle.
Service: 1
Restaurantji Recommends
My 1st stop daily for a tea and coffee!! Very friendly staff! They know my order as soon as i arrive. Cant beat service like that!!
Atmosphere: 5
Food: 5
Service: 5
Disappointed asked the cashier for herb and garlic pastries even though it was there she said they are out of. 😒
Atmosphere: 1
Food: 1
Service: 1
Here’s a story and the reason I won’t go back to Tim’s. i was in the drive-through and ordered a Cappuccino with one Sweetener. A coworker was 2 cars behind me. I wanted to be nice and pay for his breakfast. I got to the window and I payed with Cash and I said 2 cars behind I will pay for him. The lady looked at me with confusion left and came back and said your card declined!!!! I look at her and said my what? She said it again your card declined!!! I said lady I GAVE YOU CASH!!!! She feel bad and apologized and was embarrassed and again 2 Orders behind I will pay for him. She read me the order I think that’s it so I payed. I got to work and I asked him if someone paid for his breakfast and he said no. So I paid for someone else’s breakfast instead of his that morning. I don’t remember the Name of the worker. But do better!!! You just lost a customer.
Atmosphere: 2
Food: 2
Service: 1
Pre-ordered only to find out once we got to the store nothing was ready, they didn't even realize there was a online order. Then told us that they were out of stock to make.half our order!!!
Atmosphere: 2
Food: 1
Service: 1
Ordered vanilla iced coffee 10/10
Atmosphere: 5
Food: 5
Service: 5
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