We went for the New Year's Buffet. This is our third time having a Holiday style buffet here over the course of 5ish years.
We didn't say anything to the server because what are they going to do about it? While our server was respectful to us I did witness a weird interaction with another table where she was rude after SHE misunderstood what the other table was asking.
The food quality has absolutely gone down. The only cooked food that didn't have a burnt oil/grease flavour to it was the roast beef and mashed potatoes.
The sticky toffee pudding had the oddest texture to it. I also understand that they can't control the flavour of fruit but the pineapple should have been pulled. It was so sour. I was also confused by a cook wandering around the buffet area not doing anything other than almost bumping into people - was this an attempt at getting his steps in?
For a $170 meal for 2 (2 buffets at $60 + 2x$12 Mimosa), I expect the bacon to be edible for one. I shouldn't have to ask for my water to topped up after the server had been by twice. I don't agree with the 18% auto added gratuity. The overall selection wasn't great. Hell, we thought the restaurant was closed when we arrived - which we mentioned and were laughed off.
The level of care presented by the staff doesn't match the price that 4404 is trying to force itself in. They should probably send everyone for training at The Keg, which would have been a cheaper meal and better food with top notch service.
Atmosphere: 3
Food: 1
Service: 3
Maria OConnor
First time here. Went for Christmas buffet. Would have given 4-5 stars but there were a few things that could be improved. The food was very good but wouldn’t recommend the last booking at 2 pm as there were some items that they were running out of like mashed potatoes and desserts. The gravy could have been hotter. There were two spills and plate breakages near the dessert tables. Not all of the broken plates were swept up and there were still pieces of plate on the floor and no one washed up the sticky mess on the floor. The only other thing; I didn’t notice this when booking but they charged me 18 percent tip for two people on my bill. Usually you’d see that for a table of 6 or more but not for two people. Not sure I agree with that. I would have tipped well anyway as we had good service but that part didn’t sit well with me. I may try again next year.
anna tarasov
It's very slow and nothing for vegans. The menu is outdated, and the new one is much worse.
Vegetarian options: No vegan options. Everything HAS to have bacon or eggs, even the avocado toast.
Wheelchair accessibility: Accessible for wheelchairs.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Toast
Grant Pearson
I have been staying at this hotel for many years as I come to Edmonton on business 1 - 2 weeks every month. The staff know me by name and I get great service. In particular - Jenny in the lounge is the primary reason I keep coming back. She manages a crowded room often on her own and always makes sure her customers are taken care of. She is kind and professional. Thanks for everything Jenny!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Benedictine, The Burger
Rory Gibson
breakfast is always well done and consistent, great Eggs B and omelettes, with a great presentation and service is always on point. The decor needs a bit of an update it always seems a bit empty, but overall a good spot.
Atmosphere: 4
Food: 5
Service: 5
Jaret Sledz
Food pre ordered for a hockey team was sloooowly delivered over one hour to most people. (Not all). Food was bland and drinks and food were expensive. There must be better places in Edmonton for this price!!
Atmosphere: 2
Food: 2
Service: 3
marieL
A wonderful night. Loved being greeted by the hostess. We had a cozy table. The entertainment was great. D Donovan. We had complimentary champagne and there was strawberry, macarons Our 3 course me was great. We hope to come back next year.
Joice
This was a great Sunday breakfast! We had our own room, the staff were great, food was good. Great parking, pretty centrally located, was a great group get together. I would recommend this for any groups for 20 people. It could have easily held 10 more before it got tight. We were very happy with this restaurant.
Atmosphere: 5
Food: 4
Service: 5
Urban Dweller
Loved the Easter Sunday brunch, was in a rush but stopped in to get TRADITIONAL Easter food plates for me and a client to go. Absolutely wonderful spread. The effort that went into it needs recognition.-Didn’t have time to get a photo but examples were mini cupped desserts ? topped with candied pastel ? eggs. Pies, cakes, multiple meat options lobster ham beautifully decorated table with chocolate fountain ⛲️
bharatb561
Suvai dosa was very delicious dosa of all time i had eaten here. I would like to try next time too. Thank you.
I had a steak benny. It was okay food for its price. It was convenient for me as i stayed here but I dont see myself coming back just for food.
Annie Legris
Stayed at the Delta last night, room was great. Ordered breakfast for this morning and it was So bad and looked just horrible. Only ate the fruit that was on the side.Expected so much better..
LindsayW
I was shocked when they said the breakfast buffet was $49! Staff was not overly organized and seemed confused when we said we reserved online. But overall menu was great and we had a nice time.
Yodarocks2019
Service was okay but not great for a Marriot. When you called to book a reservation it went to voice mail and we did not hear back after I left 5 messages. Saturday the manager called us and said that he would pass our reservation on to his assistant. We took a chance as the phone on Saturday said they were sold out. There was no sell out as there was always tables available when we were there. I as not offered any beverages, whether it was included or to be bought extra, not sure. Bill came and the price was different than what was posted on the web site. Then when I checked the bill it had an 18% service charge for two seniors. I do believe in tipping if the service and food are great and definitely I know of an 18% for more than 4 customers but not I was told because it was Mother's Day.
MikeL
Service, atmosphere and food quality is always very good. Its conveniently located and a great place for a business breakfast or with friends. Has a professional feel about it. Been there twice this week.
We went for the New Year's Buffet. This is our third time having a Holiday style buffet here over the course of 5ish years.
We didn't say anything to the server because what are they going to do about it? While our server was respectful to us I did witness a weird interaction with another table where she was rude after SHE misunderstood what the other table was asking.
The food quality has absolutely gone down. The only cooked food that didn't have a burnt oil/grease flavour to it was the roast beef and mashed potatoes.
The sticky toffee pudding had the oddest texture to it. I also understand that they can't control the flavour of fruit but the pineapple should have been pulled. It was so sour. I was also confused by a cook wandering around the buffet area not doing anything other than almost bumping into people - was this an attempt at getting his steps in?
For a $170 meal for 2 (2 buffets at $60 + 2x$12 Mimosa), I expect the bacon to be edible for one. I shouldn't have to ask for my water to topped up after the server had been by twice. I don't agree with the 18% auto added gratuity. The overall selection wasn't great. Hell, we thought the restaurant was closed when we arrived - which we mentioned and were laughed off.
The level of care presented by the staff doesn't match the price that 4404 is trying to force itself in. They should probably send everyone for training at The Keg, which would have been a cheaper meal and better food with top notch service.
Atmosphere: 3
Food: 1
Service: 3
First time here. Went for Christmas buffet. Would have given 4-5 stars but there were a few things that could be improved. The food was very good but wouldn’t recommend the last booking at 2 pm as there were some items that they were running out of like mashed potatoes and desserts. The gravy could have been hotter. There were two spills and plate breakages near the dessert tables. Not all of the broken plates were swept up and there were still pieces of plate on the floor and no one washed up the sticky mess on the floor. The only other thing; I didn’t notice this when booking but they charged me 18 percent tip for two people on my bill. Usually you’d see that for a table of 6 or more but not for two people. Not sure I agree with that. I would have tipped well anyway as we had good service but that part didn’t sit well with me. I may try again next year.
It's very slow and nothing for vegans. The menu is outdated, and the new one is much worse.
Vegetarian options: No vegan options. Everything HAS to have bacon or eggs, even the avocado toast.
Wheelchair accessibility: Accessible for wheelchairs.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Toast
I have been staying at this hotel for many years as I come to Edmonton on business 1 - 2 weeks every month. The staff know me by name and I get great service. In particular - Jenny in the lounge is the primary reason I keep coming back. She manages a crowded room often on her own and always makes sure her customers are taken care of. She is kind and professional. Thanks for everything Jenny!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Benedictine, The Burger
breakfast is always well done and consistent, great Eggs B and omelettes, with a great presentation and service is always on point. The decor needs a bit of an update it always seems a bit empty, but overall a good spot.
Atmosphere: 4
Food: 5
Service: 5
Food pre ordered for a hockey team was sloooowly delivered over one hour to most people. (Not all). Food was bland and drinks and food were expensive. There must be better places in Edmonton for this price!!
Atmosphere: 2
Food: 2
Service: 3
A wonderful night. Loved being greeted by the hostess. We had a cozy table. The entertainment was great. D Donovan. We had complimentary champagne and there was strawberry, macarons Our 3 course me was great. We hope to come back next year.
This was a great Sunday breakfast! We had our own room, the staff were great, food was good. Great parking, pretty centrally located, was a great group get together. I would recommend this for any groups for 20 people. It could have easily held 10 more before it got tight. We were very happy with this restaurant.
Atmosphere: 5
Food: 4
Service: 5
Loved the Easter Sunday brunch, was in a rush but stopped in to get TRADITIONAL Easter food plates for me and a client to go. Absolutely wonderful spread. The effort that went into it needs recognition.-Didn’t have time to get a photo but examples were mini cupped desserts ? topped with candied pastel ? eggs. Pies, cakes, multiple meat options lobster ham beautifully decorated table with chocolate fountain ⛲️
Suvai dosa was very delicious dosa of all time i had eaten here. I would like to try next time too. Thank you.
Restaurantji Recommends
I had a steak benny. It was okay food for its price. It was convenient for me as i stayed here but I dont see myself coming back just for food.
Stayed at the Delta last night, room was great. Ordered breakfast for this morning and it was So bad and looked just horrible. Only ate the fruit that was on the side.Expected so much better..
I was shocked when they said the breakfast buffet was $49! Staff was not overly organized and seemed confused when we said we reserved online. But overall menu was great and we had a nice time.
Service was okay but not great for a Marriot. When you called to book a reservation it went to voice mail and we did not hear back after I left 5 messages. Saturday the manager called us and said that he would pass our reservation on to his assistant. We took a chance as the phone on Saturday said they were sold out. There was no sell out as there was always tables available when we were there. I as not offered any beverages, whether it was included or to be bought extra, not sure. Bill came and the price was different than what was posted on the web site. Then when I checked the bill it had an 18% service charge for two seniors. I do believe in tipping if the service and food are great and definitely I know of an 18% for more than 4 customers but not I was told because it was Mother's Day.
Service, atmosphere and food quality is always very good. Its conveniently located and a great place for a business breakfast or with friends. Has a professional feel about it. Been there twice this week.
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