Came in last week and found bugs in my broccoli and maggots in my meet. They refused to amend the issue and claimed I'd have to pay to get it replaced. Avoid this dump at all costs
Atmosphere: 1
Food: 1
Service: 2
F L
I booked a table for 16 this past Saturday for a work dinner. There was so much wrong with the experience. The quality of meat has gone down at the restaurant and we didn’t get a lot of the items we ordered as well.
The worst part of it was that the woman who was working the cash register messed up and under charged one of my coworkers. She then tried to make my other coworker pay for her mistake. She accused my coworker of being a liar and then lied when I called her out on the business’s dishonesty. I mentioned that they add GST to the automatic 15% gratuity on tables over 6. She then calculated it and said they don’t but did not show me the calculation. I wasn’t about to argue with her anymore so decided to just walk away. My coworker did not pay for the mistake and we left.
Bottom line is that I will never return to this place again and I used to eat here regularly, but never again. We won’t book here again for any of our large group dinners either. This place is shady and I’m sure I got food poisoning after this last visit too. I had bad stomach cramps, nausea was constantly in the bathroom the following day.
Atmosphere: 1
Food: 2
Service: 1
Averyl Dewindt
Never been here before. Totally awsome would go agaun bring hubby
Ken T
Their hotpot and lunch special is amazing, good quality 👌 customer service is awesome also
Atmosphere: 5
Food: 5
Service: 5
Eileen Chan
The staff are so great! Really friendly and efficient. My family and I love going for lunch. Great selection of meats, vegetables and noodles. Parking can be tough, but there are free stalls to the front, side and back.
Atmosphere: 5
Food: 5
Service: 5
Britt E.
I've been coming here since I was in college in 2015, loved it back before their renovations and still love it now. I would argue for value it's the best hot pot in the city.
Atmosphere: 5
Food: 5
Service: 5
Beth Plimbley
If I could give these lovely people a 10/10 I would!!! We discovered this little gem a year ago when we lived to Edmonton from Vancouver Island and we had a huge hankering for hot pot. We stumbled across this wonderful family owned restaurant and haven’t looked elsewhere really for kick ass hot pot. (We have been to the one in west Edmonton mall but it’s too expensive and we don’t get the same family vibes that we get here!) we come about 1-2 times a month sometimes more (don’t judge we had gone almost 4 years without decent hot pot in Nanaimo lots to make up for!!!)
We brought my husband here for his birthday last weekend and Leon and his wife (I know her name and I’m drawing a blank!) came out of their way to say happy birthday to my husband. Geoff even got serenading from Leon which was super fun.
This cute restaurant is and will be our go to place for as long as we are here or they are here. We feel like family when we come in. They always greet us with huge smiles. The food is really fresh and fast. The restaurant is clean. What more could you ask for!!!!???
Much love to these people. ❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Sarah E
One our favourite spots for lunch! 6 items for $17.99.
All you can eat, every day. He selection, cheaper than other places. Open late. Love this place!
Brendan P
Was amazing and delicious the service was incredible, the food delicious and my stomach was so full!
Christopher Scordas
Great service, good food , love hot pot on general. Music is always a little too loud for my ears sometimes .
Sheena Arnault
It was a first time experience for all of our party of four, it exceeded all expectations. Very happy with our evening. The servers are very good at keeping up with beverages and clean up, they're very hard working ladies. The environment was clean, the broths were amazing and you know they care about their establishment because the bathroom was very clean as well. Thank you all for a wonderful night, we will most definitely be back!
Came in last week and found bugs in my broccoli and maggots in my meet. They refused to amend the issue and claimed I'd have to pay to get it replaced. Avoid this dump at all costs
Atmosphere: 1
Food: 1
Service: 2
I booked a table for 16 this past Saturday for a work dinner. There was so much wrong with the experience. The quality of meat has gone down at the restaurant and we didn’t get a lot of the items we ordered as well.
The worst part of it was that the woman who was working the cash register messed up and under charged one of my coworkers. She then tried to make my other coworker pay for her mistake. She accused my coworker of being a liar and then lied when I called her out on the business’s dishonesty. I mentioned that they add GST to the automatic 15% gratuity on tables over 6. She then calculated it and said they don’t but did not show me the calculation. I wasn’t about to argue with her anymore so decided to just walk away. My coworker did not pay for the mistake and we left.
Bottom line is that I will never return to this place again and I used to eat here regularly, but never again. We won’t book here again for any of our large group dinners either. This place is shady and I’m sure I got food poisoning after this last visit too. I had bad stomach cramps, nausea was constantly in the bathroom the following day.
Atmosphere: 1
Food: 2
Service: 1
Never been here before. Totally awsome would go agaun bring hubby
Their hotpot and lunch special is amazing, good quality 👌 customer service is awesome also
Atmosphere: 5
Food: 5
Service: 5
The staff are so great! Really friendly and efficient. My family and I love going for lunch. Great selection of meats, vegetables and noodles. Parking can be tough, but there are free stalls to the front, side and back.
Atmosphere: 5
Food: 5
Service: 5
I've been coming here since I was in college in 2015, loved it back before their renovations and still love it now. I would argue for value it's the best hot pot in the city.
Atmosphere: 5
Food: 5
Service: 5
If I could give these lovely people a 10/10 I would!!! We discovered this little gem a year ago when we lived to Edmonton from Vancouver Island and we had a huge hankering for hot pot. We stumbled across this wonderful family owned restaurant and haven’t looked elsewhere really for kick ass hot pot. (We have been to the one in west Edmonton mall but it’s too expensive and we don’t get the same family vibes that we get here!) we come about 1-2 times a month sometimes more (don’t judge we had gone almost 4 years without decent hot pot in Nanaimo lots to make up for!!!)
We brought my husband here for his birthday last weekend and Leon and his wife (I know her name and I’m drawing a blank!) came out of their way to say happy birthday to my husband. Geoff even got serenading from Leon which was super fun.
This cute restaurant is and will be our go to place for as long as we are here or they are here. We feel like family when we come in. They always greet us with huge smiles. The food is really fresh and fast. The restaurant is clean. What more could you ask for!!!!???
Much love to these people. ❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
One our favourite spots for lunch! 6 items for $17.99.
Quality upheld over the years.
Quality upheld over the years.
Restaurantji Recommends
Loved it here
Atmosphere: 5
Food: 5
Service: 5
All you can eat, every day. He selection, cheaper than other places. Open late. Love this place!
Was amazing and delicious the service was incredible, the food delicious and my stomach was so full!
Great service, good food , love hot pot on general. Music is always a little too loud for my ears sometimes .
It was a first time experience for all of our party of four, it exceeded all expectations. Very happy with our evening.
The servers are very good at keeping up with beverages and clean up, they're very hard working ladies. The environment was clean, the broths were amazing and you know they care about their establishment because the bathroom was very clean as well.
Thank you all for a wonderful night, we will most definitely be back!
Atmosphere: 5
Food: 5
Service: 5
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